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Career Countdown: Prepared or Scared?

                       RESUME BASICS
                   KUC 316 | 11a.m. to 12 p.m.
 Program Description:
 Do you know how to keep your resume out of the trash can and in the loop?
 Well Bill Fletcher does. Come hear the Director of the Career Development
 Center discuss what recruiters and software programs look for on resumes.

                            Bill Fletcher, Director
                        Career Development Center
                       http://www.mtsu.edu/~career

                 CDC Resume Writing Guide:
       http://career.web.mtsu.edu/ResumeGuide.pdf
Purpose of the Resume
 One (or two) page summary of your education, experiences, and skills for a
 potential employer.

 Requires hours of work and several revisions to develop to its most
 effective form.

 Should highlight your qualifications for a particular position or career field

 Focuses attention on your qualifications and achievements and on the
 contributions you can make to the employer.

 Is not the only tool in your job search, but is a primary one.

 Do not get you jobs - but help get you interviews.

 Is NOT a biographical summary of your life - only selected parts.
Resume Formats

 Chronological -Data is organized in reverse time sequence; most recent
 education and work experience first moving to oldest. Action skill statements
 are listed for each position. This format is used most often
 Functional - Data is organized according to groups of skills. Uses major skill
 headings and omits the dates, employers, and positions. This format is rarely
 used!!!
 Combination or Hybrid - is a combination of chronological and functional
 formats. Data is organized according to groups of skills and a brief
 employment history is included with employers, positions and dates listed.
 This can be helpful for people who already have some experience and/or are
 making a career change.
Typical Sections Used
(in a chronological resume)




  • Identification
  • Objective
  • Education
  • Experience (Related, Additional, Intern,
    Co-op, etc.)
  • Activities (Campus or Community)
  • Reference Statement
Optional Sections
(in a chronological resume)



              •    Related Courses
              •    Research/Senior Thesis
              •    Honors and Awards
              •    Skills or Qualifications Summary
              •    Professional Affiliations
              •    Special Skills or Training
              •    Volunteer/Intern/Clinicals
              •    Publications
              •    Military
      Chronological = chrono meaning time and logical meaning the order or
      way in which the information is presented.
Using the “FAT” Formula

 When writing your resume, it should be:
 Focused - a focused resume delivers a strong and consistent
 message about an individual’s skills, strengths and potential.
 Accomplishment-oriented - communicates success and
 achievement, then ties those in with that individual’s current
 career objective.
 Tidy - is distinguished by a well-organized and easy-to-read
 presentation that delivers essential information in a quick 20-
 second overview.
                                              ~Louise Kursmark, CPRW
To Object or Not?

 Resume writers often get mixed messages over whether to
 have an objective or not.

 What are some Pros and Cons?

     Cons:                       Pros:
     • Wastes space              • Can direct reader’s attention
     • Vague, Fluffy             • Tie following info together
     • Doesn’t add anything      • Focus
     • Poorly written            • Better relate transferable skills
     • General “Give me a job”
How To Write a GOOD Objective?

  An Objective can focus on any three areas or a combination:
   Skills
   Field
   Position
 [Degree or skill area] candidate with experience in [job strength], [job
 strength], and [job strength], seeks career in [industry/job
 environment].

  NEVER use a resume to apply for a position when the Objective
  doesn’t match! (see previous Cons section)
  Can/should a job searcher have more than one resume?
  Depends!
Objective Examples
•    Opportunity to fully utilize industrial engineering and process engineering while working for a midsize
     manufacturing firm.
•    A position in the actuarial field where analytical and quantitative skills will be utilized
•    Education candidate with proven experience in the classroom and creating lesson plans seeks position teaching
     Biology and/or other life science at the secondary level.
•    Seek a position as a sales representative with a consumer products organization which will lead to sales
     management
•    To enter the field of computer applications with emphasis in designing and developing computer programs
•    Seek a position as a design engineer with advancement to planning and project administration
•    A position in electrical engineering concentrating on the design and development of electronic systems
     implementing integrated circuits and microprocessor control
•    Concrete Industry Management degreed candidate with experience working in a ready‐mixed operation as well
     as proficiency conducting materials testing and troubleshooting problems and excellent communication and
     computer skills seeks Quality Control Manager position with Concrete Supply of Topeka.
•    Recording Industry candidate with Spanish minor and customer service experience seeks career in record
     promotions.
•    Public Relations candidate with experience writing news releases and computer proficiencies in Quark and
     Adobe Photoshop seeks position in Graphic Design.
•    Electronic Media degreed candidate with experience in television writing, editing and production seeks career in
     news industry.
Focused

Using the “FAT” Formula, how do you focus?
 Well written Objective
 Decide which sections to use & how (relevant courses, senior
  thesis, activities). Which courses do you list, how do they
  match rest of resume? Are activities listed or do they describe
  skills important to field?
 Choose language - a resume written for a mgmt. position in HR
  may use different language than one for a purchasing mgr.
Types of Skills

Work Content Skills        Self Management Skills (or      Transferable Skills (or
                           Personality Attributes)         functional)

                           Adjectives & Adverbs;           Verbs; Ask “What” or
Nouns—Data, People,
                           Describe yourself and your      “Who” after; answer will
Things; Specific
                           actions; Ask “how”              be a noun or work content
Knowledge
                                                           skill

                           Examples:                       Examples:
Examples:
                           • Clearly                       • Coordinated…
• SPSS software
                           • Helpful                       • Analyzed…
• Writing Press Releases
                           • Concisely                     • Developed…
• Taking Blood Pressures
                           • Energetically                 • Implemented…
• Conducting counseling
                           • Friendly                      • Wrote…
  intake sessions
• Utilizing sales
                           How do you referee soccer       Implemented what?
  techniques
                           games? Fairly. Energetically.
Accomplishment Oriented

 How to make your resume Accomplishment Oriented?
 Experience, employment, internship, and activities (if explained)
      sections should be described in the following way:
  •   Well written Action Skill statements
  •   Action verbs (developed, implemented, coordinated…)
  •   Present tense if currently doing it; past tense otherwise
  •   Quantify as well as qualify
  •   Write specifically, not generally
  •   Use language similar to the field targeted
  •   Bullets preferred
Effective Use of Keywords
Employers are inundated with resumes from job seekers. They have to rely on technology to
help them store and then locate resumes. They use software that stores resumes in databases
that use key word searches to locate potential candidates. Most Fortune 1000 companies use
this technology.
 Don’t Forget the Nouns
 • Vast majority of keywords are nouns.
 • Action Skill statements begin with an action verb and should answer the question, “What?”
 • Nouns should be the skills and experience the employer is looking for in a candidate.
 • More specifically, keywords can be precise quot;hardquot; skills or work-content skills.

In the following examples, the underlined nouns are the keywords that relate to the action
indicated by the verbs:

•   Conducted cross-functional management for initial and follow-up contact.
•   Coordinated marketing campaigns and special events.
•   Managed customer database, product updates, and upgrades.
•   Functioned in project-management role.
•   Oversaw procurement, allocation, distribution control, stock levels, and cost
    compilation/analysis.                          Source: Quint Careers.com - Resume and CV Resources for Job-
                                                                       Seekers: http://www.quintcareers.com/resres.html
Keyword Examples
                                 • Industry buzzwords/jargon
•   Job-specific skills
                                 • Types of degrees
•   Profession specific skills
                                 • Names of colleges
•   Industry-specific skills
                                 • Company names
•   Technological terms
                                 • Terms that tend to impress
•   Technical expertise
                                   (Fortune 500)
    (hardware ,software )
                                 • Even area codes, for narrowing
•   Awards
                                   down searches geographically
•   Job titles
                                 • Names of professional
•   Certifications
                                   organizations
•   Names of products/services
                                     Source: Quint Careers.com - Resume and CV Resources for Job-
                                                     Seekers: http://www.quintcareers.com/resres.html
Action Skill Statements

Consider the following vague example. Pretty
impressive, eh?
      BURGER-IN-A-BAG Nashville, TN
      Crew Chief January 2007 - February 2008
      • Worked fast food.
      • Waited on customers.


        What are the work-content skills?
        What are the transferable skills?
        What are the self-management skills?
Extreme Example

BURGER-IN-A-BAG Nashville, TN
Crew Chief January 2003 - February 2004
• Worked in fast-paced environment.
• Cross-trained in various areas from preparations to customer service.
• Demonstrated flexibility by accepting changing work assignments at a
  moments notice.
• Worked in a team oriented environment with a focus on customer
  satisfaction.
• Utilized interpersonal and problem solving skills in handling customer
  complaints.
• Supervised front line staff of approximately 4-7 employees.
• Trained new staff in various functional areas.
Why Extra-Curricular Activities?

Consider this from an employer:
• “We're looking for individuals who have developed their skills
  not only in the classroom or on the job but also in the
  community - on a club or team, by themselves or as part of an
  organization.
• Candidates are evaluated in equal measure by their academic
  history, work experience and extra-curricular activities.
• Much like the work experience section of your resume, list
  your extra-curricular activities from most to least recent, so
  that readers can quickly establish what you have done and
  how long you have done it.”
Involvement/Campus Activities

• Site Leader, Alternative Spring Break, Led a group of 12 students on a 10
  day service trip to rural Appalachia. March 2006.

• President, Students in Free Enterprise (SIFE), MTSU. Founded campus
  chapter, organized meetings, and recruited new members. Member since fall
  2006.

• Customs Leader, Freshman Orientation, Selected through a competitive
  application and interview process to be one of 20 student leaders. Led a
  group of 10-12 incoming MTSU freshmen in orientation activities. Facilitated
  discussions about transitioning from high school to college. August 2007.

• MTSU Students for Science, Taught science at local elementary schools in
  Murfreesboro using creative science experiments. 2007-2008.
Tidy

• Are the sections well organized?
• Does it make sense? Logical?
• Does the formatting facilitate or complicate reading
  of the resume?
• Is grammar & spelling perfect?
• Does it pass the 30 second test?
• Are you making the reader “work” to get the
  necessary, specific information from the resume?
Tips

  • Put yourself in the employer’s shoes,
    what would you look for in a resume?
  • Brainstorm and write, then edit later.
  • Have others review your resume.
  • Rely on your research of your chosen
    field to guide you in your writing.
Use of the Resume

•   Distribute at a career fair?
•   Give to an individual when networking?
•   Upload into a recruiting system?
•   Apply through corporate web site?
•   Post on an “open” web site?
Common Mistakes by
MTSU Students
                                                                             Results of resumes uploaded
•   No name, email or phone number                                           into LJS on 3/13/09:
                                                                              18 resumes total
•   Pictures and/or graphics; color and/or gray or half tones
                                                                              4 okay
•   MS Word Templates                                                         1 good
                                                                              13 need significant
•   Personal information (age, birthday, gender, etc.)
                                                                                 improvement
•   Vague, nondiscript
•   Poor organization of content; focus on the irrelevant
•   Blank lines that create second blank page when uploaded into system
•   Personal pronouns; written as a letter
•   Wrong tense for action skill statement or no action skill statements at all
•   Fluff objectives
•   Multiple pages and/or not balanced on the page; inefficient word-wrapping
•   Focus on dates not content
•   If legitimately more than one page, no name and page number on second page
•   Unnecessary information (type 70 wpm)
•   Listing, but not explaining; not using field/industry language
•   Putting references on the resume
•   Use of non-supported fonts and symbols
Does Your Resume Pass the
Wordle Test?
Wordle Exercise – a fun way to look at your resume
•   The importance of strategic resume writing: Is your professional identity clearly
    evident in your resume? Is it clear that you are a teacher, PR specialist, journalist,
    counselor, etc.?
•   Go to www.wordle.net/ .
•   Click on the “create your own”
•   Copy and paste your resume into the Wordle window and then click quot;Goquot;.
•   The word cloud indicates the essence of their resume, the bolder and larger words
    should reflect your professional identity. If you can't tell who you are professionally
    from the word cloud, the you need to re-work the resume using more relevant
    industry language or more competently highlight relevant experience.
•   This will help you to visually see what skills and experiences an employer will see
    in your resume at a quick glance.
Wordle Example – CIS Major
Eye Halve a Spelling Chequer
                   Eye halve a spelling chequer
                   It came with my pea sea
                   It plainly marques four my revue
                   Miss steaks eye kin knot sea.

                   Eye strike a key and type a word
                   And weight four it two say
                   Weather eye am wrong oar write
                   It shows me strait a weigh.

                   As soon as a mist ache is maid
                   It nose bee fore two long
                   And eye can put the error rite
                   Its rarely ever wrong.

                   Eye have run this poem threw it
                   I am shore your pleased two no
                   Its letter perfect in it's weigh
                   My chequer tolled me sew.
Resources:

• MTSU Resume Writing Guide:
 www.mtsu.edu/~careers | Resources | Resume/Letter Writing
• Quint Careers.com - Resume and CV
  Resources for Job-Seekers:
 http://www.quintcareers.com/resres.html

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Resume Workshop Mtsu Career Countdown

  • 1. Career Countdown: Prepared or Scared? RESUME BASICS KUC 316 | 11a.m. to 12 p.m. Program Description: Do you know how to keep your resume out of the trash can and in the loop? Well Bill Fletcher does. Come hear the Director of the Career Development Center discuss what recruiters and software programs look for on resumes. Bill Fletcher, Director Career Development Center http://www.mtsu.edu/~career CDC Resume Writing Guide: http://career.web.mtsu.edu/ResumeGuide.pdf
  • 2. Purpose of the Resume One (or two) page summary of your education, experiences, and skills for a potential employer. Requires hours of work and several revisions to develop to its most effective form. Should highlight your qualifications for a particular position or career field Focuses attention on your qualifications and achievements and on the contributions you can make to the employer. Is not the only tool in your job search, but is a primary one. Do not get you jobs - but help get you interviews. Is NOT a biographical summary of your life - only selected parts.
  • 3. Resume Formats Chronological -Data is organized in reverse time sequence; most recent education and work experience first moving to oldest. Action skill statements are listed for each position. This format is used most often Functional - Data is organized according to groups of skills. Uses major skill headings and omits the dates, employers, and positions. This format is rarely used!!! Combination or Hybrid - is a combination of chronological and functional formats. Data is organized according to groups of skills and a brief employment history is included with employers, positions and dates listed. This can be helpful for people who already have some experience and/or are making a career change.
  • 4. Typical Sections Used (in a chronological resume) • Identification • Objective • Education • Experience (Related, Additional, Intern, Co-op, etc.) • Activities (Campus or Community) • Reference Statement
  • 5. Optional Sections (in a chronological resume) • Related Courses • Research/Senior Thesis • Honors and Awards • Skills or Qualifications Summary • Professional Affiliations • Special Skills or Training • Volunteer/Intern/Clinicals • Publications • Military Chronological = chrono meaning time and logical meaning the order or way in which the information is presented.
  • 6. Using the “FAT” Formula When writing your resume, it should be: Focused - a focused resume delivers a strong and consistent message about an individual’s skills, strengths and potential. Accomplishment-oriented - communicates success and achievement, then ties those in with that individual’s current career objective. Tidy - is distinguished by a well-organized and easy-to-read presentation that delivers essential information in a quick 20- second overview. ~Louise Kursmark, CPRW
  • 7. To Object or Not? Resume writers often get mixed messages over whether to have an objective or not. What are some Pros and Cons? Cons: Pros: • Wastes space • Can direct reader’s attention • Vague, Fluffy • Tie following info together • Doesn’t add anything • Focus • Poorly written • Better relate transferable skills • General “Give me a job”
  • 8. How To Write a GOOD Objective? An Objective can focus on any three areas or a combination:  Skills  Field  Position [Degree or skill area] candidate with experience in [job strength], [job strength], and [job strength], seeks career in [industry/job environment]. NEVER use a resume to apply for a position when the Objective doesn’t match! (see previous Cons section) Can/should a job searcher have more than one resume? Depends!
  • 9. Objective Examples • Opportunity to fully utilize industrial engineering and process engineering while working for a midsize manufacturing firm. • A position in the actuarial field where analytical and quantitative skills will be utilized • Education candidate with proven experience in the classroom and creating lesson plans seeks position teaching Biology and/or other life science at the secondary level. • Seek a position as a sales representative with a consumer products organization which will lead to sales management • To enter the field of computer applications with emphasis in designing and developing computer programs • Seek a position as a design engineer with advancement to planning and project administration • A position in electrical engineering concentrating on the design and development of electronic systems implementing integrated circuits and microprocessor control • Concrete Industry Management degreed candidate with experience working in a ready‐mixed operation as well as proficiency conducting materials testing and troubleshooting problems and excellent communication and computer skills seeks Quality Control Manager position with Concrete Supply of Topeka. • Recording Industry candidate with Spanish minor and customer service experience seeks career in record promotions. • Public Relations candidate with experience writing news releases and computer proficiencies in Quark and Adobe Photoshop seeks position in Graphic Design. • Electronic Media degreed candidate with experience in television writing, editing and production seeks career in news industry.
  • 10. Focused Using the “FAT” Formula, how do you focus?  Well written Objective  Decide which sections to use & how (relevant courses, senior thesis, activities). Which courses do you list, how do they match rest of resume? Are activities listed or do they describe skills important to field?  Choose language - a resume written for a mgmt. position in HR may use different language than one for a purchasing mgr.
  • 11. Types of Skills Work Content Skills Self Management Skills (or Transferable Skills (or Personality Attributes) functional) Adjectives & Adverbs; Verbs; Ask “What” or Nouns—Data, People, Describe yourself and your “Who” after; answer will Things; Specific actions; Ask “how” be a noun or work content Knowledge skill Examples: Examples: Examples: • Clearly • Coordinated… • SPSS software • Helpful • Analyzed… • Writing Press Releases • Concisely • Developed… • Taking Blood Pressures • Energetically • Implemented… • Conducting counseling • Friendly • Wrote… intake sessions • Utilizing sales How do you referee soccer Implemented what? techniques games? Fairly. Energetically.
  • 12. Accomplishment Oriented How to make your resume Accomplishment Oriented? Experience, employment, internship, and activities (if explained) sections should be described in the following way: • Well written Action Skill statements • Action verbs (developed, implemented, coordinated…) • Present tense if currently doing it; past tense otherwise • Quantify as well as qualify • Write specifically, not generally • Use language similar to the field targeted • Bullets preferred
  • 13. Effective Use of Keywords Employers are inundated with resumes from job seekers. They have to rely on technology to help them store and then locate resumes. They use software that stores resumes in databases that use key word searches to locate potential candidates. Most Fortune 1000 companies use this technology. Don’t Forget the Nouns • Vast majority of keywords are nouns. • Action Skill statements begin with an action verb and should answer the question, “What?” • Nouns should be the skills and experience the employer is looking for in a candidate. • More specifically, keywords can be precise quot;hardquot; skills or work-content skills. In the following examples, the underlined nouns are the keywords that relate to the action indicated by the verbs: • Conducted cross-functional management for initial and follow-up contact. • Coordinated marketing campaigns and special events. • Managed customer database, product updates, and upgrades. • Functioned in project-management role. • Oversaw procurement, allocation, distribution control, stock levels, and cost compilation/analysis. Source: Quint Careers.com - Resume and CV Resources for Job- Seekers: http://www.quintcareers.com/resres.html
  • 14. Keyword Examples • Industry buzzwords/jargon • Job-specific skills • Types of degrees • Profession specific skills • Names of colleges • Industry-specific skills • Company names • Technological terms • Terms that tend to impress • Technical expertise (Fortune 500) (hardware ,software ) • Even area codes, for narrowing • Awards down searches geographically • Job titles • Names of professional • Certifications organizations • Names of products/services Source: Quint Careers.com - Resume and CV Resources for Job- Seekers: http://www.quintcareers.com/resres.html
  • 15. Action Skill Statements Consider the following vague example. Pretty impressive, eh? BURGER-IN-A-BAG Nashville, TN Crew Chief January 2007 - February 2008 • Worked fast food. • Waited on customers.  What are the work-content skills?  What are the transferable skills?  What are the self-management skills?
  • 16. Extreme Example BURGER-IN-A-BAG Nashville, TN Crew Chief January 2003 - February 2004 • Worked in fast-paced environment. • Cross-trained in various areas from preparations to customer service. • Demonstrated flexibility by accepting changing work assignments at a moments notice. • Worked in a team oriented environment with a focus on customer satisfaction. • Utilized interpersonal and problem solving skills in handling customer complaints. • Supervised front line staff of approximately 4-7 employees. • Trained new staff in various functional areas.
  • 17. Why Extra-Curricular Activities? Consider this from an employer: • “We're looking for individuals who have developed their skills not only in the classroom or on the job but also in the community - on a club or team, by themselves or as part of an organization. • Candidates are evaluated in equal measure by their academic history, work experience and extra-curricular activities. • Much like the work experience section of your resume, list your extra-curricular activities from most to least recent, so that readers can quickly establish what you have done and how long you have done it.”
  • 18. Involvement/Campus Activities • Site Leader, Alternative Spring Break, Led a group of 12 students on a 10 day service trip to rural Appalachia. March 2006. • President, Students in Free Enterprise (SIFE), MTSU. Founded campus chapter, organized meetings, and recruited new members. Member since fall 2006. • Customs Leader, Freshman Orientation, Selected through a competitive application and interview process to be one of 20 student leaders. Led a group of 10-12 incoming MTSU freshmen in orientation activities. Facilitated discussions about transitioning from high school to college. August 2007. • MTSU Students for Science, Taught science at local elementary schools in Murfreesboro using creative science experiments. 2007-2008.
  • 19. Tidy • Are the sections well organized? • Does it make sense? Logical? • Does the formatting facilitate or complicate reading of the resume? • Is grammar & spelling perfect? • Does it pass the 30 second test? • Are you making the reader “work” to get the necessary, specific information from the resume?
  • 20. Tips • Put yourself in the employer’s shoes, what would you look for in a resume? • Brainstorm and write, then edit later. • Have others review your resume. • Rely on your research of your chosen field to guide you in your writing.
  • 21. Use of the Resume • Distribute at a career fair? • Give to an individual when networking? • Upload into a recruiting system? • Apply through corporate web site? • Post on an “open” web site?
  • 22. Common Mistakes by MTSU Students Results of resumes uploaded • No name, email or phone number into LJS on 3/13/09:  18 resumes total • Pictures and/or graphics; color and/or gray or half tones  4 okay • MS Word Templates  1 good  13 need significant • Personal information (age, birthday, gender, etc.) improvement • Vague, nondiscript • Poor organization of content; focus on the irrelevant • Blank lines that create second blank page when uploaded into system • Personal pronouns; written as a letter • Wrong tense for action skill statement or no action skill statements at all • Fluff objectives • Multiple pages and/or not balanced on the page; inefficient word-wrapping • Focus on dates not content • If legitimately more than one page, no name and page number on second page • Unnecessary information (type 70 wpm) • Listing, but not explaining; not using field/industry language • Putting references on the resume • Use of non-supported fonts and symbols
  • 23. Does Your Resume Pass the Wordle Test? Wordle Exercise – a fun way to look at your resume • The importance of strategic resume writing: Is your professional identity clearly evident in your resume? Is it clear that you are a teacher, PR specialist, journalist, counselor, etc.? • Go to www.wordle.net/ . • Click on the “create your own” • Copy and paste your resume into the Wordle window and then click quot;Goquot;. • The word cloud indicates the essence of their resume, the bolder and larger words should reflect your professional identity. If you can't tell who you are professionally from the word cloud, the you need to re-work the resume using more relevant industry language or more competently highlight relevant experience. • This will help you to visually see what skills and experiences an employer will see in your resume at a quick glance.
  • 24. Wordle Example – CIS Major
  • 25. Eye Halve a Spelling Chequer Eye halve a spelling chequer It came with my pea sea It plainly marques four my revue Miss steaks eye kin knot sea. Eye strike a key and type a word And weight four it two say Weather eye am wrong oar write It shows me strait a weigh. As soon as a mist ache is maid It nose bee fore two long And eye can put the error rite Its rarely ever wrong. Eye have run this poem threw it I am shore your pleased two no Its letter perfect in it's weigh My chequer tolled me sew.
  • 26. Resources: • MTSU Resume Writing Guide: www.mtsu.edu/~careers | Resources | Resume/Letter Writing • Quint Careers.com - Resume and CV Resources for Job-Seekers: http://www.quintcareers.com/resres.html