In our business, we have the privilege of working with very talented entrepreneurs, CEOs and executives. Often, the results of our programs and services help companies find and build exceptional teams. We’re not a recruiting company but through our client interactions, we see the value of companies who relentlessly pursue finding and retaining exceptional people. Here are a few tips to help you!

1. Building a great team
Contact: ©2014 Client Success Group
Bill Ezell, Founder, owner Inland Northwest – Silicon Valley and Beyond
Cell 408 807 0917 www.clientsuccessgroup.com
bezell@clientsuccessgroup.com www.linkedin.com/in/billezell
Client Success Group
Tips for Small Business Owners in a Rough Economy
In our business, we have the privilege of working with very talented entrepreneurs, CEOs and executives. Often, the results of our programs and services help companies find and build exceptional teams.
We’re not a recruiting company but we interact with enough companies to see the value of companies who relentlessly pursue finding and retaining exceptional people.
Here are a few tips to help you!
1. Finding good people is your highest priority No other task is as important as finding and retaining key people who will represent your vision, values and brand.
2. Align key people to specific business objectives Set priorities for roles and functions and for young organizations, resist hiring to titles. Look for proven abilities before promoting to GM/Executive roles.
3. Full time talent scout Challenge yourself with measurable objectives. It’s OK to spend an entire day on recruiting. Get out and speak with people and ask your customers for referrals – they’ll thank your commitment to excellence with repeat business.
4. Invest time developing a compelling story Seek the help of your employees, advisors, mentors and peers to develop a crisp and effective set of messages to describe your company, vision and values – and why that will translate to a unique employment experience for key people. (Good time for existing employees to review your mission, vision and value statements as well.)
5. Master interviewing techniques Invest time with books/articles dedicated to the interview process. Create an effective and efficient process of discovery beneficial to both parties.
6. Focus Focus Focus - Having the right processes allows you to react quickly to ideal candidates who may have other offers. Have an established process to gather and check references. Work with HR to assure they can prepare and process an offer letter quickly and efficiently.
7. Use Your Network Social Networks/Media present tremendous opportunities to constantly network with clients, peers, mentors and industry thought leaders. Take the time to build and maintain this network – it will reward you in kind.
8. SuperStars, Inc create an Advisory Board and groups of industry thought leaders, customers/users, peers, industry contributors and people in your supply/value chain. Create monthly/quarterly objectives to meet/communicate regularly. Constantly invest.
9. Advisor and Mentors are people who can help you and who want to help you. Listen and learn; they’ve been where you are and are glad to help. (Don’t forget to give back!)
10. Establish a culture of values every employee is required to know. Ask them to join in the ongoing process of finding outstanding people. This will become a point of pride for them so make this a weekly practice. Celebrate successes with your employees.
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