FACOP Falls Conference Presentation 1 Sept 2015

1. Forever Autumn Community of Practice
Falls Conference
Sept 30th 2015
John Kenny
Operations Manager
Quality Improvement Division

2. Context

3. Forever Autumn
Better
patient/service user
and population
outcomes
‘everyone in healthcare really has two jobs when
they come to work everyday: to do their work and
to improve it’ (Paul Batalden)
People delivering the services are taking the lead –
has to be supported
“Community” of practice
- local, people, identity, cooperation without
reference to class, profession, or hierarchy
- Many of the elements needed to change
culture and deliver on our values

4. Quality Improvement Division role

5. Quality Improvement
Better
patient/service user
and population
outcomes
Figure 4: Defining Quality Improvement - Adapted from Batalden, Davidoff: QualSaf Health Care 2007;16:2-3 doi:10.1136/qshc.2006.022046
Everyone
Better care and
better
experience
Supported and
valued staff
Better patient
and population
outcomes
 The combined and unceasing
efforts of everyone - healthcare
professionals, patients and their
families, researchers, payers,
planners and educators - to make
the changes that will lead to:

6. Quality Improvement Division
Pressure ulcer prevention
Lead: Mary Browne
Nutrition and hydration
Lead: Olivia Sinclair
Medication Safety
Lead: Ciara Kirke
Health Care Acquired Infection
Lead: Rob Cunney
Clinical Directors Programme
Lead: Julie McCarthy
Governance for Quality and safety
Lead: Maureen Flynn
Person Centred Care:
Lead : Greg Price
Open Disclosure:
Lead: Angela Tysall
Decontamination Services:
Lead: Caroline Connelly
Quality Improvement teams and
improvement capability in
Disability Services
QID Lead : Maria Lordan
Dunphy
Policies, procedures, protocols
and guidelines
QID lead: Maria Lordan
Dunphy
HSE Quality Improvement Division (QID)
National Director: Philip Crowley
QID Office
PA: Audrey McEntagart
Business Manager: Maeve Raeside
HSE Quality Framework: Mary Browne
QI advisor: John Fitzsimons
Operations: John Kenny
National Patient Safety
programmes
National Quality
Improvement programmes
Service QI programmes in
collaboration with QID
Quality Improvement Division competencies available for improvement projects across the services:
Person Centred Care Lead: Greg Price
Staff support and engagement in Quality Improvement Lead: TBA
Measurement for Improvement Lead: J Martin
Governance for quality and safety Lead: M Flynn
National QI programmes
delivered in collaboration
with professional colleges
National QI programme (with
RCPI)
Lead: John Fitzsimons
National Office for Clinical Audit
Lead: Maureen Flynn
National Specialty QI Programmes
(with RCPI)
Lead: Maureen Flynn

7. Priorities for 2015/2106
 Building capacity and capability for leadership
and improvement
 Leading a national person centred programme
 Supporting national safety programmes
 Partnering on key quality programmes
 Information and analysis to support
improvement
 Testing and supporting implementation of a
Framework for Improving Quality

8. Framework for Quality Improvement
Support and enable a culture that is
– person centered
– Patient experience and outcomes orientation in
planning and managing services
– seeks continual improvement in quality
– act as a reminder and a checklist

9. Behaviors' that
support a
quality culture
Change in
mindset
Draft Framework for Improvement

10. Improving Quality Driver QI Division priority
1. Leading for improvement Building clinical and collective
leadership
2. Engaging and enabling
patients and service users
National person centered care
programme
3. Engaging and enabling staff Building capacity and capability with
proven methodologies
4. A systematic approach to
improvement
Integrating and supporting national
safety programmes
5. Measuring and sharing
learning
Information and analysis for
improvement
6. Governing for quality Governance programme
How QID can support draft Framework

11. Testing the framework
Forever Autumn – Community of practice
Does the framework help by identifying six quality
drivers to frame your work
Interested in your feedback
Share learning and experience

12. Thank You
John.kenny@hse.ie