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Woking Onsite: Challenge or Fun?

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A small pitch to describe my personal experience of latest onsite visit. I will talk how such visits influence communication, team relations and visibility. We also tell about different Tips & Tricks.

A small pitch to describe my personal experience of latest onsite visit. I will talk how such visits influence communication, team relations and visibility. We also tell about different Tips & Tricks.

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Woking Onsite: Challenge or Fun? Woking Onsite: Challenge or Fun? Presentation Transcript

  • Why work onsite?
  • Pros• Improve Communication• Builds the TEAM• Improve VisibilityCons• Destructions• Other side of VisibilityWhy work onsite?
  • Who should work onsite?
  • • Business Analyst?• System Analyst?• Developer?• Quality Assurance Engineer?• Project Manager?Who should work onsite?
  • • Business Analyst• System Analyst• Developer• Quality Assurance Engineer• Project ManagerIn fact it should be a person with all these skills developedor at least a person who can put those hats when dealingwith requirements.Who should work onsite?
  • How to work onsite?
  • Before the visit• Background training & preparation• Studies of previous customer’s solutions• Studies of customer’s competitors• People already working with that companyWhat can help?
  • While on site• Mind Mapping• Spreadsheets• WikiWhat can help?
  • • Adapt to customer and his/her tools• Set expectations • Format of intermediate results • Format of the end results • Customer availability and meetings• Ask right questions• Customers prefer to be smart and have their ideas rather than yours suggestionsHow to work onsite?
  • Everything said won’t workwithout
  • Dress CodeRapport
  • • Follow the dress code (polo or shirt, nice trousers and shoes)• Be on time• Leave only after your working day is finished• Be friendly and polite• SmileRapport
  • • Listen carefully• Understand the business goals• Identify key stakeholders• Have lunch together• Study customers personaletyRapport
  • Questions?Thank You!
  • Twitter: @artuxaLinkedIn: http://linkedin.com/in/arthurvarushylaFacebook: http://www.facebook.com/arthur.varushylaArtur Varushyla