1. FINDINGS
What is Malaysia plan to provide a better internet
connection?
O Telekom Malaysia (TM)
• Release new satellite broadband service
provider - UNIFI
• Use fibre optics to deliver high speed
internet, phone and IPTV services to
customer’s home
• Unfortunately, UNIFI can only be accessed in
main cities

2. O Although UniFi connection speed is the
fastest in Malaysia but still cannot
compete with internet connection in
Singapore.
UniFi Singtel’s
-10Mbps Unifi package -The most expensive 15Mbps
international bandwidth at
SGD86.90 (About RM206)
- the urban and rural landscape of
Malaysia
-the urban setting of Singapore
somehow plays a part in the lower
operating cost of the network

3. What kind of webpage worker frequently serve?
O The workers or officers use internet to
complete their task
O Slow internet
• productivity of work decrease
• Connection gets dropped or hang in the
middle of session – line noise
• Longer time to access emails or find
information

4. O Company
• Provide a better internet service
• Provide a social networking facilities
• Provide a local network

5. Why internet connection is very slow especially
in rural area?
O Malaysia give more focus on developing in
infrastructure rather than technologies.
O In rural area, many options of internet
services but they are insufficient
O For example, broadband deals through phone
line, 3G or satellites in rural area is slower
than in the town or cities
O Low signal quality

6. Internet provider (Digi, Maxis, Celcom, Yes,
TM)
O Provide more substations in rural area
O Launch a 4G service
The government
O Improve the internet connection not only
in the city but also in rural area

7. Why internet is Malaysia is expensive?
O The cost needed to use the fibre optics is high
– data plan also expensive.
O Internet is slow – low cost internet data plan
is slow only @4Mbps (wireless network
connection 54Mbps)
O Expensive but slow connection

8. O Internet provider
O Reduce internet rental rate
O Deploy optical fibre instead of the
telephone line (copper wire)
O Use bigger bandwidth – large file and
multimedia file can be sent fast as
possible