The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
Advertising Agencies are from Mars, Clients are from Venus
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2. You are about to witness a presentation
that may contain content of an adult nature.
Some Images and Humor in this presentation is for a Mature Audience only!
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11. U.S. Retail Sales of
Womens Razors
Near $587 Million in 1996
* P&G Annual Report
12. How and Why?
A creative person and a marketing person
united
Took a trip to Venus
Understood their customers needs
Adapted, Evolved, Survived, Grew
24. The weird guys in class!
Front 2 rows
Company Presidents
Brand Managers
Window Facing
Art Directors
Visualizers
Back Rows
Copywriters
Ideators
Near the Door
Marketing and BDM
28. Two different worlds!
Channel Surfing
Magazine Flipping
Shopping for Clothes
Bookstores
29. In a day, over 3 million
presentations are made
in Power Point!
* Reports Microsoft
30. Besides that..
Everyone is selling something or the else..
Companies
Products
Services
Credit Cards/ Loans
Financial Reports
Research Reports
Trend Reports
Vegetables
Etc…
So what makes you the guy who closes the deal?
42. Why do you need to
be a Creative Sale
Executive?
43. The Man who invented the wheel
could not sell it for years!!!!!
44. The Quaker Oats: 1877 AD
Nobody knew from where Oats originated. They
simple bought it
A entrepreneur named Quaker started putting his
name and a illustration on the bags
Soon it became a symbol of Quality
The first sign of Creative Selling and Advertising
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46. The Inventor
Dr. Spencer Silver, a
scientist, was a
scientist developing
glue
He discovered a
formula for the sticky
stuff back in 1968.
It stuck to objects
temporarily
47. The Seller
Art Fry,
a colleague of Silver
finally came up with a
practical use for it.
64. Before you go for the Kill!
Hunter- Marketers
Dog- Researchers
Gun- Creative
65. Best practices
Collect Data, before you fire up Powerpoint
Preparation is more important than Presentation
Interpret the Data
Look for trivia, general information, cartoons on the category, news articles
Get away from your work for a while
Filter it
Summarize the entire strategy in 2 minutes
Write the story…
Don’t write what you want to say…write what you would ‘like’ them to hear
67. Study the Client
Spend Time with the Client and Servicing Executive
Become Friends, not just associates
Get a Feel of the Company
Get to know what they find funny/ serious/ emotional
Try and understand the size of the campaign and
where they are going to release it
If you don’t follow Rule No. 1…your chances of
succeeding in selling a campaign grow slightly
lesser
70. Raymond’s
TVC aired in the Arab Continents
Targeted at Office Executives
Not at Arabs…
But…
Brief Sheet contained only TA….not overall Public Perspective
Problem : Dogs are not seen in the right light in Muslims
Effect: Negative Word of Mouth
71. Parker Pen
"It won't leak in your pocket and embarrass
you."
In Mexico it read as…
"It won't leak in your pocket and make you
pregnant."
73. Colgate
Introduced a toothpaste in France called Cue
The name of a notorious porno magazine.
74. American Airlines
When wanted to advertise its new leather first
class seats in the Mexican market, it
translated its "Fly In Leather" campaign
Which meant "Fly Naked" (vuela en cuero) in
Spanish.
75. Dairy Association's
The huge success with the campaign "Got
Milk?" prompted them to expand advertising
to Mexico.
It was soon brought to their attention the
Spanish translation read "Are You
Lactating?"
89. Make it Real
Don’t expect a client to visualize
‘Picture it’ for them
Use Photoshop to get a real feel
Paste in the Magazine/ Newspaper and give it to the
Client to Flip the Pages
Stationery (VC / Envelopes / Letterheads)
93. Present your own work
Nobody knows it better than you
Observe other people present
Create a Magic
Speak confidently
94. Rule 5 : Don’t get in the loop of
Cultivated Eccentricity
95. Visualize a…
A Fashion Designer
Gay
A Indian Painter
Jholawala
A Insurance Agent
Spectacled Uncle
A Hacker
Geek
A Typical Ad. Creative Person!
@$*&/#+#@
96. Cultivated Eccentricity
Be who you are…don’t try and be someone else
Smoking is uncool!
You cant think better when your drunk!
Clients hate typical creative people…because they
can’t communicate with them.
In Roman, do like the Romans (Talk to them in the
language they understand)
97. Rule 6: The first 90 seconds of
any presentation are crucial!
98. Rule 7: Never present your
work as Risk Taking work!
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100. Rule 8: Avoid Handing out
Materials before you present!
103. Step by Step
Pretend you are the Client
When an agency unveils the ad. There is so
much to look at.
Therefore step by step introduce a Print Ad.
107. The ‘F’ Word
We Feel that….
Clients don’t believe in feelings…
They want facts…numbers…research
Instead say “Our research/ Study/
experience says that….”
114. The 2 minute summary
The Importance and
Relevance of the most
integral part of your
presentation
115. Little things…
Get Introduced the right way…if need be explain how you would
like to be introduced…it’s a great investment
Shake Hands…Confidently and Give your Visiting Card
Emit a Positive Vibe…
Remember the Name of the people you meet if not handed over
a visiting card
If you cant try and ask him/ her for the spelling of the name….
But your in trouble if his name is Raj!
Better still ask for the Email ID!
116. Little Things…
You have nothing to loose…everything to
gain!
Even dogs and snakes can Sense fear!
Murphy’s Law No.1
If something can go wrong….it will
Technology will always fail when needed most
Keep a Joke Handy*
It will help break the ice
119. When do you need to protect
your work?
When the client say’s “There are a few changes…”
Strategy
Message
Idea
Images
Logos
Colors
Fonts
Layouts
Sizes etc…
120. Why do you need to
protect you work?
The client’s apprehension
125. The Brief for MSN’s new Logo
"We want a logo that is unique among the major
Internet brands
Different
That fits with the Microsoft brand
Similar
That captures the spirit and imagination of what
Microsoft's software, content and services can do to
empower people's everyday lives.
Abstract???
127. Creative Selling
A multicolored butterfly that symbolizes
Uniqueness,
Aspiration,
Freedom and
Personal empowerment
that people experience when using MSN to bring the Internet into
their everyday lives.
Because MSN aims not only to make common tasks truly simple
on the Web,
but also opens up a new world of adventure by connecting
people and information around the world.
That's why the new butterfly logo is the perfect embodiment of
what MSN stands for.
128. Technical Selling
The MSN butterfly logo, for Microsoft branding,
retains the yellow, orange, blue and green color
scheme common to Microsoft's other major brands
including the Microsoft® Windows® operating
system, Office and the BackOffice® family.
The MSN butterfly icon is clean, with a simple font
that accompanies it, are meant to capture the
imagination and freedom that people should feel
from using MSN.
129. Convincing a Client
Is the Ad. Strategically correct?
Is it creatively satisfying and convincing?
Does it Grab Attention?
If yes…then your target audience will notice
If still not...look for his competitors ads and try and locate a
good ad with a small logo!
141. Unilever
Surf Excel
Tagline : Surf Excel Hai na!
While Everyone talking about
Better Stain Remover
Lesser water consumption
Whiter/ Brighter/ Color Preservation
Formula X with X boosters etc etc etc
A new pitch invited…
143. What sells…
Home Truths in Femina
Breaking News
The K series
Item Girl Interviews
Negativity attracts attention!
144. Will you read this article?
Newspaper with headline saying…
Peaceful meeting at Parliament
Plane lands safely at airport
Mother delivers healthy baby
145. The Truth is..
Eventually, as long as the product is
portrayed in the right way…the result is
positive
The end customer does not remember your
headline or your body copy.
Just the main idea.
149. Yeah so!
How drastically is your product different from your
competitor?
In most cases it isn't…the advertising brings about
the differentiation
Travel and Tour Operators
Colas
Detergents
The truth is…Once you say it first…its yours
150. How to sell it…
Personalize it..
The content
The look and feel
The Tone (study the history)
The Execution
154. The Size Problem!
The Art Director wants
it Smaller
The Client wants it
Bigger
155. The Dilemma
The Art Director feels that if the logo is too
big, it can look ugly, forced, can spoil his
layout etc.
The client feel that if his number is not big
nobody will call. Nobody will notice its his
brand etc.
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157. Convincing the Client
If the advertising is creatively interesting the
reader will notice the company
If the consumer needs the number at the right
time, he will find it…somehow.
Small Tip: Always ask the Art Director to keep
the logo smaller than he wants it to actually be
and then change it to the right size after the
client complains
162. How to convince…
See the ad as a consumer...not a product manager
Ask him when do you read a newspaper or a magazine?
In fact..
A little exaggeration, humor will make them happy
Don’t underestimate your consumers IQ
Make advertising..entertainment…not a science programme
The difference between a ad and a product catalogue
163. Rule 13: They might be right!
Take a look at the
creative again
Would you buy it if your
life depended on it?
164. So the next time you
need to present…
Remember…