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U.S. Retail Sales of
Womens Razors
Near $587 Million in 1996
* P&G Annual Report
How and Why?
 A creative person and a marketing person
united
 Took a trip to Venus
 Understood their customers needs
 Adapted, Evolved, Survived, Grew
The Basics
A Company Hierchy
The Agency Hierchy
The call for a pitch
The Typical Agency Presentation
Strategy Presentation Creative Presentation
The Agenda for Today
Creative
Presenters
Strategy
Presenters
The need to fill the gap
The Agenda
 Understand the Gap
 Filling the Gap
 Presenting Creativity
 Protecting Creativity
Board the Next Flight
to Venus
A world of a difference
Different School of Thought
The weird guys in class!
 Front 2 rows
 Company Presidents
 Brand Managers
 Window Facing
 Art Directors
 Visualizers
 Back Rows
 Copywriters
 Ideators
 Near the Door
 Marketing and BDM
Computer Screens
Communities on Networking Websites
Two different worlds!
 Channel Surfing
 Magazine Flipping
 Shopping for Clothes
 Bookstores
In a day, over 3 million
presentations are made
in Power Point!
* Reports Microsoft
Besides that..
 Everyone is selling something or the else..
 Companies
 Products
 Services
 Credit Cards/ Loans
 Financial Reports
 Research Reports
 Trend Reports
 Vegetables
 Etc…
 So what makes you the guy who closes the deal?
Let’s experiment
Who can you convince
to buy Designer Wear?
Paris Hilton
Bridal Wear
$ 3600
Winter Wear
$ 1250
Maternity Wear
$ 1900
Who can you Sell
Lipsticks to?
Just Kiddin!
 But you need to
understand how
things work at Venus
Welcome to Venus!
Why do you need to
be a Creative Sale
Executive?
The Man who invented the wheel
could not sell it for years!!!!!
The Quaker Oats: 1877 AD
 Nobody knew from where Oats originated. They
simple bought it
 A entrepreneur named Quaker started putting his
name and a illustration on the bags
 Soon it became a symbol of Quality
 The first sign of Creative Selling and Advertising
The Inventor
 Dr. Spencer Silver, a
scientist, was a
scientist developing
glue
 He discovered a
formula for the sticky
stuff back in 1968.
 It stuck to objects
temporarily
The Seller
Art Fry,
a colleague of Silver
finally came up with a
practical use for it.
Unfortunately
You cannot create or get
great creative work…
every time
BUT…
Have you ever wondered..
Behind each of these ads…
 Is either a Horrible Client
 Or a
Great Casanova at Venus
What kind of brands suit SRK?
Brand Ambassador:
Hritik Roshan
David Beckham
Face of a brand for?
Presenting your Work
Before you go for the Kill!
 Hunter- Marketers
 Dog- Researchers
 Gun- Creative
Best practices
 Collect Data, before you fire up Powerpoint
 Preparation is more important than Presentation
 Interpret the Data
 Look for trivia, general information, cartoons on the category, news articles
 Get away from your work for a while
 Filter it
 Summarize the entire strategy in 2 minutes
 Write the story…
 Don’t write what you want to say…write what you would ‘like’ them to hear
Rule 1: Study the Client
Study the Client
 Spend Time with the Client and Servicing Executive
 Become Friends, not just associates
 Get a Feel of the Company
 Get to know what they find funny/ serious/ emotional
 Try and understand the size of the campaign and
where they are going to release it
 If you don’t follow Rule No. 1…your chances of
succeeding in selling a campaign grow slightly
lesser
What happens if you
don’t do enough
study…
Raymond’s
 TVC aired in the Arab Continents
 Targeted at Office Executives
 Not at Arabs…
 But…
 Brief Sheet contained only TA….not overall Public Perspective
 Problem : Dogs are not seen in the right light in Muslims
 Effect: Negative Word of Mouth
Parker Pen
 "It won't leak in your pocket and embarrass
you."
 In Mexico it read as…
 "It won't leak in your pocket and make you
pregnant."
Electrolux
 Scandinavian vacuum manufacturer
 The American campaign
 "Nothing Sucks like an Electrolux."
Colgate
 Introduced a toothpaste in France called Cue
 The name of a notorious porno magazine.
American Airlines
 When wanted to advertise its new leather first
class seats in the Mexican market, it
translated its "Fly In Leather" campaign
 Which meant "Fly Naked" (vuela en cuero) in
Spanish.
Dairy Association's
 The huge success with the campaign "Got
Milk?" prompted them to expand advertising
to Mexico.
 It was soon brought to their attention the
Spanish translation read "Are You
Lactating?"
What happens when you
study a client really well?
What happens when you
study the product well?
Rule 2: Practice selling your
Campaign
Practice…makes perfect
 606 takes
 6 million dollars
 1 hell of a commercial!
 Gold Cannes 2005
Rule 3: Make it Real
Make it Real
 Don’t expect a client to visualize
 ‘Picture it’ for them
 Use Photoshop to get a real feel
 Paste in the Magazine/ Newspaper and give it to the
Client to Flip the Pages
 Stationery (VC / Envelopes / Letterheads)
Rule 4: Present your own work
Present your own work
 Nobody knows it better than you
 Observe other people present
 Create a Magic
 Speak confidently
Rule 5 : Don’t get in the loop of
Cultivated Eccentricity
Visualize a…
 A Fashion Designer
 Gay
 A Indian Painter
 Jholawala
 A Insurance Agent
 Spectacled Uncle
 A Hacker
 Geek
 A Typical Ad. Creative Person!
 @$*&/#+#@
Cultivated Eccentricity
 Be who you are…don’t try and be someone else
 Smoking is uncool!
 You cant think better when your drunk!
 Clients hate typical creative people…because they
can’t communicate with them.
 In Roman, do like the Romans (Talk to them in the
language they understand)
Rule 6: The first 90 seconds of
any presentation are crucial!
Rule 7: Never present your
work as Risk Taking work!
Rule 8: Avoid Handing out
Materials before you present!
Police Public
Rule 9: Step by Step
Step by Step
 Pretend you are the Client
 When an agency unveils the ad. There is so
much to look at.
 Therefore step by step introduce a Print Ad.
Rule 10: Never say..
You are going to Love this!
The ‘F’ Word
 We Feel that….
 Clients don’t believe in feelings…
 They want facts…numbers…research
 Instead say “Our research/ Study/
experience says that….”
Rule 11: Don’t just sit there
Rule 12: Defend your strategy
Even before you meet the client
The Devils Advocate
 Criticize it
 Hate it
 Look at it as if in a bad mood
 Now defend it. Every thing you didn’t like.
 Defend it
Rule 13: They might be right!
Other Tips…
The 2 minute summary
 The Importance and
Relevance of the most
integral part of your
presentation
Little things…
 Get Introduced the right way…if need be explain how you would
like to be introduced…it’s a great investment
 Shake Hands…Confidently and Give your Visiting Card
 Emit a Positive Vibe…
 Remember the Name of the people you meet if not handed over
a visiting card
 If you cant try and ask him/ her for the spelling of the name….
 But your in trouble if his name is Raj!
 Better still ask for the Email ID!
Little Things…
 You have nothing to loose…everything to
gain!
 Even dogs and snakes can Sense fear!
 Murphy’s Law No.1
 If something can go wrong….it will
 Technology will always fail when needed most
 Keep a Joke Handy*
 It will help break the ice
Protecting your work
When do you need to protect
your work?
 When the client say’s “There are a few changes…”
 Strategy
 Message
 Idea
 Images
 Logos
 Colors
 Fonts
 Layouts
 Sizes etc…
Why do you need to
protect you work?
The client’s apprehension
The Ad Pyramid
Defend your Priorities
Positioning
Strategy
Campaign
Idea
Design
Copy
Logo Sizes/ Colors / Fonts
Trademark Pending
The Logo
The Brief for MSN’s new Logo
 "We want a logo that is unique among the major
Internet brands
 Different
 That fits with the Microsoft brand
 Similar
 That captures the spirit and imagination of what
Microsoft's software, content and services can do to
empower people's everyday lives.
 Abstract???
The Solution
Creative Selling
 A multicolored butterfly that symbolizes
 Uniqueness,
 Aspiration,
 Freedom and
 Personal empowerment
that people experience when using MSN to bring the Internet into
their everyday lives.
 Because MSN aims not only to make common tasks truly simple
on the Web,
 but also opens up a new world of adventure by connecting
people and information around the world.
 That's why the new butterfly logo is the perfect embodiment of
what MSN stands for.
Technical Selling
 The MSN butterfly logo, for Microsoft branding,
retains the yellow, orange, blue and green color
scheme common to Microsoft's other major brands
including the Microsoft® Windows® operating
system, Office and the BackOffice® family.
 The MSN butterfly icon is clean, with a simple font
that accompanies it, are meant to capture the
imagination and freedom that people should feel
from using MSN.
Convincing a Client
 Is the Ad. Strategically correct?
 Is it creatively satisfying and convincing?
 Does it Grab Attention?
 If yes…then your target audience will notice
 If still not...look for his competitors ads and try and locate a
good ad with a small logo!
Complaint No.1
The client wants to say
many things in the Ad.
Let’s Recall that ad.
 When you say a lot of things and speak about
everything…your listener eventually hears…
NOTHING!
How to convince..
 The story of the TT Balls
 1 message = 1 ad
 2 messages = a dissolved ad
 3 messages and more… is not an ad… it’s a
waste
Complaint No.2
Negative Headline…
No way!
Unilever
 Surf Excel
 Tagline : Surf Excel Hai na!
 While Everyone talking about
 Better Stain Remover
 Lesser water consumption
 Whiter/ Brighter/ Color Preservation
 Formula X with X boosters etc etc etc
 A new pitch invited…
Daag Acche Hain!
Does that mean…hum burey hain?
What sells…
 Home Truths in Femina
 Breaking News
 The K series
 Item Girl Interviews
 Negativity attracts attention!
Will you read this article?
 Newspaper with headline saying…
 Peaceful meeting at Parliament
 Plane lands safely at airport
 Mother delivers healthy baby
The Truth is..
 Eventually, as long as the product is
portrayed in the right way…the result is
positive
 The end customer does not remember your
headline or your body copy.
 Just the main idea.
Complaint No.3
Our competitor could
run the same ad…
Yeah so!
 How drastically is your product different from your
competitor?
 In most cases it isn't…the advertising brings about
the differentiation
 Travel and Tour Operators
 Colas
 Detergents
 The truth is…Once you say it first…its yours
How to sell it…
 Personalize it..
 The content
 The look and feel
 The Tone (study the history)
 The Execution
Complaint No.4
Make it Bigger na…
The Size Problem!
 The Art Director wants
it Smaller
 The Client wants it
Bigger
The Dilemma
 The Art Director feels that if the logo is too
big, it can look ugly, forced, can spoil his
layout etc.
 The client feel that if his number is not big
nobody will call. Nobody will notice its his
brand etc.
Convincing the Client
 If the advertising is creatively interesting the
reader will notice the company
 If the consumer needs the number at the right
time, he will find it…somehow.
 Small Tip: Always ask the Art Director to keep
the logo smaller than he wants it to actually be
and then change it to the right size after the
client complains
Complaint No.5
But you ad says that
Hutch is a ….
DOG?!!!!
Taking it literally
How to convince…
 See the ad as a consumer...not a product manager
 Ask him when do you read a newspaper or a magazine?
 In fact..
 A little exaggeration, humor will make them happy
 Don’t underestimate your consumers IQ
 Make advertising..entertainment…not a science programme
 The difference between a ad and a product catalogue
Rule 13: They might be right!
 Take a look at the
creative again
 Would you buy it if your
life depended on it?
So the next time you
need to present…
Remember…
Advertising Agencies are from Mars, Clients are from Venus
Advertising Agencies are from Mars, Clients are from Venus

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Advertising Agencies are from Mars, Clients are from Venus

  • 1.
  • 2. You are about to witness a presentation that may contain content of an adult nature. Some Images and Humor in this presentation is for a Mature Audience only!
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. U.S. Retail Sales of Womens Razors Near $587 Million in 1996 * P&G Annual Report
  • 12. How and Why?  A creative person and a marketing person united  Took a trip to Venus  Understood their customers needs  Adapted, Evolved, Survived, Grew
  • 16. The call for a pitch
  • 17. The Typical Agency Presentation Strategy Presentation Creative Presentation
  • 18. The Agenda for Today Creative Presenters Strategy Presenters The need to fill the gap
  • 19. The Agenda  Understand the Gap  Filling the Gap  Presenting Creativity  Protecting Creativity
  • 20. Board the Next Flight to Venus
  • 21. A world of a difference
  • 22.
  • 24. The weird guys in class!  Front 2 rows  Company Presidents  Brand Managers  Window Facing  Art Directors  Visualizers  Back Rows  Copywriters  Ideators  Near the Door  Marketing and BDM
  • 25.
  • 28. Two different worlds!  Channel Surfing  Magazine Flipping  Shopping for Clothes  Bookstores
  • 29. In a day, over 3 million presentations are made in Power Point! * Reports Microsoft
  • 30. Besides that..  Everyone is selling something or the else..  Companies  Products  Services  Credit Cards/ Loans  Financial Reports  Research Reports  Trend Reports  Vegetables  Etc…  So what makes you the guy who closes the deal?
  • 32. Who can you convince to buy Designer Wear?
  • 37. Who can you Sell Lipsticks to?
  • 38.
  • 40.  But you need to understand how things work at Venus
  • 42. Why do you need to be a Creative Sale Executive?
  • 43. The Man who invented the wheel could not sell it for years!!!!!
  • 44. The Quaker Oats: 1877 AD  Nobody knew from where Oats originated. They simple bought it  A entrepreneur named Quaker started putting his name and a illustration on the bags  Soon it became a symbol of Quality  The first sign of Creative Selling and Advertising
  • 45.
  • 46. The Inventor  Dr. Spencer Silver, a scientist, was a scientist developing glue  He discovered a formula for the sticky stuff back in 1968.  It stuck to objects temporarily
  • 47. The Seller Art Fry, a colleague of Silver finally came up with a practical use for it.
  • 48.
  • 49.
  • 50. Unfortunately You cannot create or get great creative work… every time
  • 51. BUT… Have you ever wondered..
  • 52.
  • 53.
  • 54.
  • 55.
  • 56. Behind each of these ads…  Is either a Horrible Client  Or a Great Casanova at Venus
  • 57. What kind of brands suit SRK?
  • 58.
  • 60.
  • 61. David Beckham Face of a brand for?
  • 62.
  • 64. Before you go for the Kill!  Hunter- Marketers  Dog- Researchers  Gun- Creative
  • 65. Best practices  Collect Data, before you fire up Powerpoint  Preparation is more important than Presentation  Interpret the Data  Look for trivia, general information, cartoons on the category, news articles  Get away from your work for a while  Filter it  Summarize the entire strategy in 2 minutes  Write the story…  Don’t write what you want to say…write what you would ‘like’ them to hear
  • 66. Rule 1: Study the Client
  • 67. Study the Client  Spend Time with the Client and Servicing Executive  Become Friends, not just associates  Get a Feel of the Company  Get to know what they find funny/ serious/ emotional  Try and understand the size of the campaign and where they are going to release it  If you don’t follow Rule No. 1…your chances of succeeding in selling a campaign grow slightly lesser
  • 68. What happens if you don’t do enough study…
  • 69.
  • 70. Raymond’s  TVC aired in the Arab Continents  Targeted at Office Executives  Not at Arabs…  But…  Brief Sheet contained only TA….not overall Public Perspective  Problem : Dogs are not seen in the right light in Muslims  Effect: Negative Word of Mouth
  • 71. Parker Pen  "It won't leak in your pocket and embarrass you."  In Mexico it read as…  "It won't leak in your pocket and make you pregnant."
  • 72. Electrolux  Scandinavian vacuum manufacturer  The American campaign  "Nothing Sucks like an Electrolux."
  • 73. Colgate  Introduced a toothpaste in France called Cue  The name of a notorious porno magazine.
  • 74. American Airlines  When wanted to advertise its new leather first class seats in the Mexican market, it translated its "Fly In Leather" campaign  Which meant "Fly Naked" (vuela en cuero) in Spanish.
  • 75. Dairy Association's  The huge success with the campaign "Got Milk?" prompted them to expand advertising to Mexico.  It was soon brought to their attention the Spanish translation read "Are You Lactating?"
  • 76. What happens when you study a client really well?
  • 77.
  • 78.
  • 79. What happens when you study the product well?
  • 80.
  • 81.
  • 82. Rule 2: Practice selling your Campaign
  • 83.
  • 84. Practice…makes perfect  606 takes  6 million dollars  1 hell of a commercial!  Gold Cannes 2005
  • 85.
  • 86. Rule 3: Make it Real
  • 87.
  • 88.
  • 89. Make it Real  Don’t expect a client to visualize  ‘Picture it’ for them  Use Photoshop to get a real feel  Paste in the Magazine/ Newspaper and give it to the Client to Flip the Pages  Stationery (VC / Envelopes / Letterheads)
  • 90.
  • 91. Rule 4: Present your own work
  • 92.
  • 93. Present your own work  Nobody knows it better than you  Observe other people present  Create a Magic  Speak confidently
  • 94. Rule 5 : Don’t get in the loop of Cultivated Eccentricity
  • 95. Visualize a…  A Fashion Designer  Gay  A Indian Painter  Jholawala  A Insurance Agent  Spectacled Uncle  A Hacker  Geek  A Typical Ad. Creative Person!  @$*&/#+#@
  • 96. Cultivated Eccentricity  Be who you are…don’t try and be someone else  Smoking is uncool!  You cant think better when your drunk!  Clients hate typical creative people…because they can’t communicate with them.  In Roman, do like the Romans (Talk to them in the language they understand)
  • 97. Rule 6: The first 90 seconds of any presentation are crucial!
  • 98. Rule 7: Never present your work as Risk Taking work!
  • 99.
  • 100. Rule 8: Avoid Handing out Materials before you present!
  • 102. Rule 9: Step by Step
  • 103. Step by Step  Pretend you are the Client  When an agency unveils the ad. There is so much to look at.  Therefore step by step introduce a Print Ad.
  • 104.
  • 105. Rule 10: Never say.. You are going to Love this!
  • 106.
  • 107. The ‘F’ Word  We Feel that….  Clients don’t believe in feelings…  They want facts…numbers…research  Instead say “Our research/ Study/ experience says that….”
  • 108. Rule 11: Don’t just sit there
  • 109.
  • 110. Rule 12: Defend your strategy Even before you meet the client
  • 111. The Devils Advocate  Criticize it  Hate it  Look at it as if in a bad mood  Now defend it. Every thing you didn’t like.  Defend it
  • 112. Rule 13: They might be right!
  • 114. The 2 minute summary  The Importance and Relevance of the most integral part of your presentation
  • 115. Little things…  Get Introduced the right way…if need be explain how you would like to be introduced…it’s a great investment  Shake Hands…Confidently and Give your Visiting Card  Emit a Positive Vibe…  Remember the Name of the people you meet if not handed over a visiting card  If you cant try and ask him/ her for the spelling of the name….  But your in trouble if his name is Raj!  Better still ask for the Email ID!
  • 116. Little Things…  You have nothing to loose…everything to gain!  Even dogs and snakes can Sense fear!  Murphy’s Law No.1  If something can go wrong….it will  Technology will always fail when needed most  Keep a Joke Handy*  It will help break the ice
  • 118.
  • 119. When do you need to protect your work?  When the client say’s “There are a few changes…”  Strategy  Message  Idea  Images  Logos  Colors  Fonts  Layouts  Sizes etc…
  • 120. Why do you need to protect you work? The client’s apprehension
  • 121.
  • 122. The Ad Pyramid Defend your Priorities
  • 125. The Brief for MSN’s new Logo  "We want a logo that is unique among the major Internet brands  Different  That fits with the Microsoft brand  Similar  That captures the spirit and imagination of what Microsoft's software, content and services can do to empower people's everyday lives.  Abstract???
  • 127. Creative Selling  A multicolored butterfly that symbolizes  Uniqueness,  Aspiration,  Freedom and  Personal empowerment that people experience when using MSN to bring the Internet into their everyday lives.  Because MSN aims not only to make common tasks truly simple on the Web,  but also opens up a new world of adventure by connecting people and information around the world.  That's why the new butterfly logo is the perfect embodiment of what MSN stands for.
  • 128. Technical Selling  The MSN butterfly logo, for Microsoft branding, retains the yellow, orange, blue and green color scheme common to Microsoft's other major brands including the Microsoft® Windows® operating system, Office and the BackOffice® family.  The MSN butterfly icon is clean, with a simple font that accompanies it, are meant to capture the imagination and freedom that people should feel from using MSN.
  • 129. Convincing a Client  Is the Ad. Strategically correct?  Is it creatively satisfying and convincing?  Does it Grab Attention?  If yes…then your target audience will notice  If still not...look for his competitors ads and try and locate a good ad with a small logo!
  • 131.
  • 132. The client wants to say many things in the Ad.
  • 133.
  • 134.
  • 136.  When you say a lot of things and speak about everything…your listener eventually hears… NOTHING!
  • 137. How to convince..  The story of the TT Balls  1 message = 1 ad  2 messages = a dissolved ad  3 messages and more… is not an ad… it’s a waste
  • 139.
  • 141. Unilever  Surf Excel  Tagline : Surf Excel Hai na!  While Everyone talking about  Better Stain Remover  Lesser water consumption  Whiter/ Brighter/ Color Preservation  Formula X with X boosters etc etc etc  A new pitch invited…
  • 142. Daag Acche Hain! Does that mean…hum burey hain?
  • 143. What sells…  Home Truths in Femina  Breaking News  The K series  Item Girl Interviews  Negativity attracts attention!
  • 144. Will you read this article?  Newspaper with headline saying…  Peaceful meeting at Parliament  Plane lands safely at airport  Mother delivers healthy baby
  • 145. The Truth is..  Eventually, as long as the product is portrayed in the right way…the result is positive  The end customer does not remember your headline or your body copy.  Just the main idea.
  • 147.
  • 148. Our competitor could run the same ad…
  • 149. Yeah so!  How drastically is your product different from your competitor?  In most cases it isn't…the advertising brings about the differentiation  Travel and Tour Operators  Colas  Detergents  The truth is…Once you say it first…its yours
  • 150. How to sell it…  Personalize it..  The content  The look and feel  The Tone (study the history)  The Execution
  • 152.
  • 153. Make it Bigger na…
  • 154. The Size Problem!  The Art Director wants it Smaller  The Client wants it Bigger
  • 155. The Dilemma  The Art Director feels that if the logo is too big, it can look ugly, forced, can spoil his layout etc.  The client feel that if his number is not big nobody will call. Nobody will notice its his brand etc.
  • 156.
  • 157. Convincing the Client  If the advertising is creatively interesting the reader will notice the company  If the consumer needs the number at the right time, he will find it…somehow.  Small Tip: Always ask the Art Director to keep the logo smaller than he wants it to actually be and then change it to the right size after the client complains
  • 159.
  • 160. But you ad says that Hutch is a …. DOG?!!!!
  • 162. How to convince…  See the ad as a consumer...not a product manager  Ask him when do you read a newspaper or a magazine?  In fact..  A little exaggeration, humor will make them happy  Don’t underestimate your consumers IQ  Make advertising..entertainment…not a science programme  The difference between a ad and a product catalogue
  • 163. Rule 13: They might be right!  Take a look at the creative again  Would you buy it if your life depended on it?
  • 164. So the next time you need to present… Remember…