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Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Sonicwall Support - 1Akal
1. Sonicwall Support – 1Akal.com
In the modern age when computer attacks are becoming increasingly vulnerable to hacker attacks, data
security has become one of the primary concerns for businesses. No matter whatever the size of the
business, data security is an essential component of the business that simply cannot be ignored. At
these times it is crucial for the business to secure their data with a reliable name in the firewall world.
One such name is Sonicwall.
Sonicwall UTM/ Firewall Devices have emerged as a flawless means to enjoy top notched data
protection and maintain the work productivity on an optimum level.
With its amazing range of features and services, Sonicwall firewall has earned an ace position in the
network security industry. The range of services offered include improved support program and web
based extensive resource. The training services linked with technical scenario and consulting services
are customized to meet the ever-changing needs and demands of clients.
Features: -
• Deep Packet Inspection
• Unified Threat Management (UTM)
• Wireless Networking
• Virtual Private Networking (VPN)
• Network Content Filtering
• Application Control
Benefits: -
Automated Installation and Deployment
Antivirus and Antispyware is automatically installed on all machines across the network.
Automated Enforcement
Sonicwall firewall ensures that every computer on the network has the updated version of the software.
Multi-Layered Protection
Sonicwall firewall provides protection at all access points of the network, starting at the gateway and
extending to the client and server machines.
Automatic Updates
2. Latest software updates are delivered transparently to all desktop file servers.
Inspite of Sonicwall firewall’s great features and benefits, sometimes problems can creep up in the
firewall and it becomes imperative for the business to hire some kind of IT support group to check the
firewall for any technical bugs and remove the problem causing elements to ensure that the firewall
gives up non-stop protection and we can work worry free.
• Reboots itself repeatedly without reason
• Stops passing traffic
• The firewall hangs (stops functioning)
• Firmware Issues
• Firewall is under virus attack
• Connection cache is getting filled up on its own
• Outdated Firmware updates
Following tips can help you resolve most of these problems: -
• If the Sonicwall firewall is rebooting on its own, check to see if any host on your network have
viruses or are generating attacks that are filling the connection cache. This could bring down the
firewall repeatedly within a short amount of time. You should be able to quickly determine if
there is a virus generating excessive traffic.
• View the connection cache after rebooting to see if there are an excessive number of
connections being created rapidly. Observing rapid increases of thousands of connections for a
small network or tens of thousands for a large network will be a likely sign of a virus or attack on
your network.
• If you can identify a particular culprit of an attack or virus, you can write a rule to drop all traffic
from the offending IP address (es). This will keep any connections from establishing and free up
the cache so the firewall can function while you remove the virus from the offending host.
• Check that the original Sonicwall firewall power supply is connected (units with external
supplies) and appears in good condition. Check that the Sonicwall firewall link lights appear to
be functioning properly and are not dim.
3. • Ensure the latest recommended firmware is installed.
• If this problem begins after a firmware upgrade, Reinstall the previous version used and load the
‘prefs’ file saved from before running the upgrade.
I personally suggest you to contact a Sonicwall support specialist, who can assist in resolving technical
issues related to the firewall via phone and remote access. He can further help you to monitor and
manage the firewall by implementing firewall monitoring techniques and help you out in
troubleshooting the network security protocols.