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DSP BlackRock
Table of Contents
SEO
• Traffic Report
• Link Summary
• Keywords
• Rankings

Search Marketing
• Campaign Objective
• Campaign Highlight: Search Network
• Innovation: Creating the perfect marketing blend across mediums

Social Media
• Campaign Objective
• Campaign Highlight: Social Media Optimization
• Innovation: Approaching the fans followers as a mentor and guide for
  their investment needs.
SEARCH ENGINE OPTIMISATION
Visits Per Month
                       Visits Per Month
120000

100000

 80000

 60000
                                                       Visits Per Month
 40000

 20000

     0
              Aug-10                 Oct-11

                                                               61.71% increase in visits
                                                                     per month
              Visits           Aug-10         Oct-11             More visits = More
         Visits Per Month      62401          100911                conversions!
New Vs. Returning Visitors
120000


100000


 80000


 60000                                              Returning Visitors
                                                    New Visitors
 40000


 20000


     0
                    Aug-10             Oct-11


                                                           Overall increase in visitor
                                                             loyalty, with nearly
              Visitors        Aug-10       Oct-11           double the amount of
           New Visitors       35397         61630                new visitors.
         Returning Visitors   27004         39281
Absolute Unique Visitors
                          Unique Visitors
80000
70000
60000
50000
40000
                                                          Unique Visitors
30000
20000
10000
    0
                Aug-10                  Oct-11


                                                                     Increase in Unique
                                                                  Visitors per month, thus
           Visitors            Aug-10            Oct-11               reaching a larger
                                                                          audience
        Unique Visitors        40607             68990
Regional Visits
120000


100000


 80000


 60000                                           Visits from outside India
                                                 Visits from India
 40000


 20000


     0
                  Aug-10              Oct-11

                                                                           With the target
                                                                         demographic being
                  Visitors           Aug-10    Oct-11
                                                                        people in India, SEO
             Visits from India       55698     91854                 increased visits from India
                                                                              by 65%
         Visits from outside India   6703      9057
Incoming Link Summary
                       DSPBlackRock
100000
 90000
 80000
 70000
 60000
 50000
                                            DSPBlackRock
 40000
 30000
 20000
 10000
     0
              Aug-10            Oct-11

                                                              Off-page link-building
                                                             activities resulted in a
                                                             substantial increase in
         Inbound Links        Aug-10     Oct-11            links from other websites
         DSPBlackRock          337       90881
Incoming Link Summary
Page Views
                         DSPBlackRock
600000

500000

400000

300000
                                                   DSPBlackRock
200000

100000

     0
                Aug-10               Oct-11
                                                                Internal cross-linking
                                                              improvements led to an
                                                             amazing 84.33% increase
          PageViews         Aug-10        Oct-11             in pageviews per month!
         DSPBlackRock       260319       479870
Brand vs. Non-Brand Keywords
                           Non-Brand Keywords
4500

4000

3500

3000

2500

2000                                                             Non-Brand Keywords


1500

1000

 500
                                                                                        Traffic from non-brand
   0                                                                                  keywords such as “mutual
                  Aug-10                     Oct-11
                                                                                      funds” increased by more
    Keyword Traffic                    Aug-10            Oct-11                                  than 5x!
  Non-Brand Keywords                    625               4239
       *Brand Keywords include “dsp|blackrock|black rock|www.|.com”
Core Keywords
    Keyword                         Apr-10                  Sep-11

   mutual fund                         49                    20

  mutual funds                         43                    26

mutual funds india                     17                    11




             Increase in rankings translates to increased
                               traffic!
Ranking Summary
      18
      16
      14
      12
      10                                                                   Google Top 10
       8                                                                   Google Top 20
       6                                                                   Google Top 50
       4                                                                   Above 50
       2
       0




Number of Keywords   Feb-11'   Mar-11' Apr-11' May-11' Jun-11' Jul-11 Aug-11 Sep-11

Google Top 10          5         6       7       8      8      12     16           17
Google Top 20          6         5       5       2      9      6      11           9
Google Top 50          4         4       4       6      4      2      3            6
Above 50               7         7       6       6      0      0      2            2
SEARCH MARKETING
Campaign Objective

• Objective:
   – To create top of mind brand awareness and recall
   – To reach out to a large pool of potential target audience that can “invest in
     mutual funds online” using existing ecommerce support


• Target Audience:
  25yrs+ males and females


• Evaluation of the Campaign Period:
  January 2011 to October 2011 performance
DSP BlackRock SEM Campaign Highlight


                       Cost per
     43%             Transaction



     Number of           190%
       online
    Transactions
Thinking Innovatively
•   In-depth research had shown that people find investing in mutual funds
    intimidating because they do not understand the financial jargon.

•   There are innumerable blogs and pieces of content on the web but studies
    revealed that most of the TG would rather watch a video than read a blog.

•   Thus we created educational videos for our YouTube brand channel and used
    Search as a medium to drive traffic towards them.

•   This was a unique way in which, both platforms were used effectively to get share
    of voice for the brand and also position DSP BlackRock as a thought leader.
Search Ad on Google



                 Driving SEM traffic to
                 youtube brand channel
                 for keywords like
                 ‘What is mutual fund ?’
DSP BlackRock Brand Channel




http://www.youtube.com/user/DSPBlackRockMF
Campaign Achievements
•   Increased media spends by 3 times giving ROI
•   160% increase in conversion rate
•   Overall increased the no of transactions of the website and consistently improving
    the transaction amount as well
SOCIAL MEDIA
Campaign Objective

• Objective:
   – To create top of mind brand awareness and recall
   – To educate potential investors online and engage them regularly as a guide for
     their financial investment needs.


• Target Audience:
  25yrs+ males and females


• Evaluation of the Campaign Period:
  January 2011 to October 2011 performance
Facebook Achievements
• Current Facebook fan page popularity 58,000 + fans and growing.
• Interactions on the fan page are on the rise with various types of content such as
  videos, polls and educative sessions being conducted on the page.
• Through out the campaign we have created various apps and games that have been
  used effectively to engage and educate the audience about DSP BlackRock, their
  products and Mutual Fund investments in general.
• Cross linked all platforms such as YouTube, LinkedIn and Facebook to drive traffic
  and create maximum visibility for DSP BlackRock on the social media spectrum.
• Maintained a fan base of followers above the age group of 25 to target a mature
  audience who are keen on investments.
Facebook Campaign Highlight

  Achievements for Facebook              Fans
                                70,000
        Month        Fans
                                60,000
January                14,364
February               17,880   50,000

March                  21,009   40,000
April                  24,393
May                    27,987   30,000

June                   31,250   20,000
                                                Fans

July                   34,621
                                10,000
August                 37,719
September              43,029       0
October                53,210
November till date     58,647
LinkedIn Achievements
•   Our LinkedIn strategy consisted of two halves. Firstly to increase a follower base on
    LinkedIn and secondly to get these people to recommend the various financial
    products that DSP BlackRock offers.
•   The follow ads on LinkedIn received a good response with a average CTR of 0.52
    which is well above the industry CTR of 0.01.
•   DSP BlackRock’s current company page strength stands at 34,000 + followers and
    growing.
•   Our exclusive deal with LinkedIn allows DSP BlackRock to post updates to their
    followers. This has enabled DSP BlackRock to share NFOs, FMPs and various news
    updates and videos with followers.
LinkedIn Campaign Highlight
• DSP BlackRock’s current company page strength stands at 34,000 +
  followers and growing.
• Our exclusive deal with LinkedIn allows DSP BlackRock to post updates to
  their followers.


  Achievements for LinkedIn

  Month          Followers Count
  June                      5000
  July                     12000
  August                   15000
  September                20000
  October                  33471
YouTube Achievements
• The total channel views as of today stand at 56,705 and the total upload views
  counting at 34,696. Out of the total viewers, 85% of were above the age group of
  25.
• The brand channel of DSP BlackRock received more than 113 subscriptions in a very
  short span of time in spite of the fact that it is a financial brand channel.
• The highpoint of this strategy came when we outdid some of the top mutual fund
  brand channels on YouTube.
• Added to that, the brand channel also helped DSP BlackRock interact and engage
  with the audience in an innovative and distinct manner, making it one of the most
  viewed financial brand channels in India, with a growing and dedicated viewership.
YouTube Campaign Highlight
Thank You!

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Dsp black rock case study

  • 2. Table of Contents SEO • Traffic Report • Link Summary • Keywords • Rankings Search Marketing • Campaign Objective • Campaign Highlight: Search Network • Innovation: Creating the perfect marketing blend across mediums Social Media • Campaign Objective • Campaign Highlight: Social Media Optimization • Innovation: Approaching the fans followers as a mentor and guide for their investment needs.
  • 4. Visits Per Month Visits Per Month 120000 100000 80000 60000 Visits Per Month 40000 20000 0 Aug-10 Oct-11 61.71% increase in visits per month Visits Aug-10 Oct-11 More visits = More Visits Per Month 62401 100911 conversions!
  • 5. New Vs. Returning Visitors 120000 100000 80000 60000 Returning Visitors New Visitors 40000 20000 0 Aug-10 Oct-11 Overall increase in visitor loyalty, with nearly Visitors Aug-10 Oct-11 double the amount of New Visitors 35397 61630 new visitors. Returning Visitors 27004 39281
  • 6. Absolute Unique Visitors Unique Visitors 80000 70000 60000 50000 40000 Unique Visitors 30000 20000 10000 0 Aug-10 Oct-11 Increase in Unique Visitors per month, thus Visitors Aug-10 Oct-11 reaching a larger audience Unique Visitors 40607 68990
  • 7. Regional Visits 120000 100000 80000 60000 Visits from outside India Visits from India 40000 20000 0 Aug-10 Oct-11 With the target demographic being Visitors Aug-10 Oct-11 people in India, SEO Visits from India 55698 91854 increased visits from India by 65% Visits from outside India 6703 9057
  • 8. Incoming Link Summary DSPBlackRock 100000 90000 80000 70000 60000 50000 DSPBlackRock 40000 30000 20000 10000 0 Aug-10 Oct-11 Off-page link-building activities resulted in a substantial increase in Inbound Links Aug-10 Oct-11 links from other websites DSPBlackRock 337 90881
  • 10. Page Views DSPBlackRock 600000 500000 400000 300000 DSPBlackRock 200000 100000 0 Aug-10 Oct-11 Internal cross-linking improvements led to an amazing 84.33% increase PageViews Aug-10 Oct-11 in pageviews per month! DSPBlackRock 260319 479870
  • 11. Brand vs. Non-Brand Keywords Non-Brand Keywords 4500 4000 3500 3000 2500 2000 Non-Brand Keywords 1500 1000 500 Traffic from non-brand 0 keywords such as “mutual Aug-10 Oct-11 funds” increased by more Keyword Traffic Aug-10 Oct-11 than 5x! Non-Brand Keywords 625 4239 *Brand Keywords include “dsp|blackrock|black rock|www.|.com”
  • 12. Core Keywords Keyword Apr-10 Sep-11 mutual fund 49 20 mutual funds 43 26 mutual funds india 17 11 Increase in rankings translates to increased traffic!
  • 13. Ranking Summary 18 16 14 12 10 Google Top 10 8 Google Top 20 6 Google Top 50 4 Above 50 2 0 Number of Keywords Feb-11' Mar-11' Apr-11' May-11' Jun-11' Jul-11 Aug-11 Sep-11 Google Top 10 5 6 7 8 8 12 16 17 Google Top 20 6 5 5 2 9 6 11 9 Google Top 50 4 4 4 6 4 2 3 6 Above 50 7 7 6 6 0 0 2 2
  • 15. Campaign Objective • Objective: – To create top of mind brand awareness and recall – To reach out to a large pool of potential target audience that can “invest in mutual funds online” using existing ecommerce support • Target Audience: 25yrs+ males and females • Evaluation of the Campaign Period: January 2011 to October 2011 performance
  • 16. DSP BlackRock SEM Campaign Highlight Cost per 43% Transaction Number of 190% online Transactions
  • 17. Thinking Innovatively • In-depth research had shown that people find investing in mutual funds intimidating because they do not understand the financial jargon. • There are innumerable blogs and pieces of content on the web but studies revealed that most of the TG would rather watch a video than read a blog. • Thus we created educational videos for our YouTube brand channel and used Search as a medium to drive traffic towards them. • This was a unique way in which, both platforms were used effectively to get share of voice for the brand and also position DSP BlackRock as a thought leader.
  • 18. Search Ad on Google Driving SEM traffic to youtube brand channel for keywords like ‘What is mutual fund ?’
  • 19. DSP BlackRock Brand Channel http://www.youtube.com/user/DSPBlackRockMF
  • 20. Campaign Achievements • Increased media spends by 3 times giving ROI • 160% increase in conversion rate • Overall increased the no of transactions of the website and consistently improving the transaction amount as well
  • 22. Campaign Objective • Objective: – To create top of mind brand awareness and recall – To educate potential investors online and engage them regularly as a guide for their financial investment needs. • Target Audience: 25yrs+ males and females • Evaluation of the Campaign Period: January 2011 to October 2011 performance
  • 23. Facebook Achievements • Current Facebook fan page popularity 58,000 + fans and growing. • Interactions on the fan page are on the rise with various types of content such as videos, polls and educative sessions being conducted on the page. • Through out the campaign we have created various apps and games that have been used effectively to engage and educate the audience about DSP BlackRock, their products and Mutual Fund investments in general. • Cross linked all platforms such as YouTube, LinkedIn and Facebook to drive traffic and create maximum visibility for DSP BlackRock on the social media spectrum. • Maintained a fan base of followers above the age group of 25 to target a mature audience who are keen on investments.
  • 24. Facebook Campaign Highlight Achievements for Facebook Fans 70,000 Month Fans 60,000 January 14,364 February 17,880 50,000 March 21,009 40,000 April 24,393 May 27,987 30,000 June 31,250 20,000 Fans July 34,621 10,000 August 37,719 September 43,029 0 October 53,210 November till date 58,647
  • 25. LinkedIn Achievements • Our LinkedIn strategy consisted of two halves. Firstly to increase a follower base on LinkedIn and secondly to get these people to recommend the various financial products that DSP BlackRock offers. • The follow ads on LinkedIn received a good response with a average CTR of 0.52 which is well above the industry CTR of 0.01. • DSP BlackRock’s current company page strength stands at 34,000 + followers and growing. • Our exclusive deal with LinkedIn allows DSP BlackRock to post updates to their followers. This has enabled DSP BlackRock to share NFOs, FMPs and various news updates and videos with followers.
  • 26. LinkedIn Campaign Highlight • DSP BlackRock’s current company page strength stands at 34,000 + followers and growing. • Our exclusive deal with LinkedIn allows DSP BlackRock to post updates to their followers. Achievements for LinkedIn Month Followers Count June 5000 July 12000 August 15000 September 20000 October 33471
  • 27. YouTube Achievements • The total channel views as of today stand at 56,705 and the total upload views counting at 34,696. Out of the total viewers, 85% of were above the age group of 25. • The brand channel of DSP BlackRock received more than 113 subscriptions in a very short span of time in spite of the fact that it is a financial brand channel. • The highpoint of this strategy came when we outdid some of the top mutual fund brand channels on YouTube. • Added to that, the brand channel also helped DSP BlackRock interact and engage with the audience in an innovative and distinct manner, making it one of the most viewed financial brand channels in India, with a growing and dedicated viewership.

Editor's Notes

  1. Decrease in Cost per Acquisition from 38% to 30%Increase in premium from 432.84L V/S 941.8 L