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social web e lmpresa   Dall’Enterprise 2.0 al Social Business            Stefano Mizzella
http://www.slideshare.net/ekolsky/three-reasons-you-will-do-social-crm
Social CRMuna filosofia e una strategia di business pensata per coinvolgere il cliente in una conversazione collaborativa ...
http://blog.getsatisfaction.com/2010/12/06/evolution-of-social-crm/
Workshop / Metaplan   Intranet 2.0
Continuiamo a parlarne qui     www.socialbusinessforum.it
stefano.mizzella@gmail.comwww.socialmediascape.org@stefanomizzellain/stefanomizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
Social Web e impresa - Stefano Mizzella
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Social Web e impresa - Stefano Mizzella

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Transcript of "Social Web e impresa - Stefano Mizzella"

  1. 1. social web e lmpresa Dall’Enterprise 2.0 al Social Business Stefano Mizzella
  2. 2. http://www.slideshare.net/ekolsky/three-reasons-you-will-do-social-crm
  3. 3. Social CRMuna filosofia e una strategia di business pensata per coinvolgere il cliente in una conversazione collaborativa al fine di generare vantaggio reciproco in un ambiente di fiducia e trasparenza Paul Greenberg
  4. 4. http://blog.getsatisfaction.com/2010/12/06/evolution-of-social-crm/
  5. 5. Workshop / Metaplan Intranet 2.0
  6. 6. Continuiamo a parlarne qui www.socialbusinessforum.it
  7. 7. stefano.mizzella@gmail.comwww.socialmediascape.org@stefanomizzellain/stefanomizzella
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