© 2014 Deloitte Touche Tohmatsu
Gerhard Vorster
Chief Strategy Officer, Australia and Asia Pacific
Deloitte
Gerhard Vorste...
© 2014 Deloitte Touche Tohmatsu
CHANGES IN THE
INDUSTRY
CHANGES IN THE
INDUSTRY
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
What we see clearly
3
The “Asian Century”…
More from less…except for data!
Digitisation of...
© 2014 Deloitte Touche Tohmatsu
TOUGH TIMES
© 2014 Deloitte Touche Tohmatsu
20132009 2010 2011 2012
UTILISATION
GROSS MARGIN
© 2014 Deloitte Touche Tohmatsu
Working harder
is hardly working.
It’s not just a
flesh wound.
The storm does
not always p...
© 2014 Deloitte Touche Tohmatsu
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction/Strategy
© 2014 Deloitte Touche Tohmatsu
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction/Strategy
© 2014 Deloitte Touche Tohmatsu
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction/Strategy
© 2014 Deloitte Touche Tohmatsu
CLIPETITORCLIPETITOR
© 2014 Deloitte Touche Tohmatsu
STRATEGY HOUSES
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction...
© 2014 Deloitte Touche Tohmatsu
TECH ADVISORY
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction/S...
© 2014 Deloitte Touche Tohmatsu
BIG 4
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction/Strategy
© 2014 Deloitte Touche Tohmatsu
ERP
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction/Strategy
© 2014 Deloitte Touche Tohmatsu
TRANSFORMATION FIRMS
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Dire...
© 2014 Deloitte Touche Tohmatsu
DESIGN THINKING
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction...
© 2014 Deloitte Touche Tohmatsu
Analytics/
Big Data
Innovation/
Creative
Delivery/Implementation
Direction/Strategy
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
Open talent economy continuum
BALANCE SHEET PARTNERSHIP BORROWED FREELANCE OPEN SOURCE
© 2014 Deloitte Touche Tohmatsu
DIGITAL DISRUPTION
BUILDING THE LUCKY COUNTRY #2
© 2014 Deloitte Touche Tohmatsu
Accommodation
and food services
Construction
Wholesale trade
32%
of the
Australian
economy...
© 2014 Deloitte Touche Tohmatsu© 2014 Deloitte Touche Tohmatsu
© 2014 Deloitte Touche Tohmatsu
1980 2015
PEOPLE ‘TOUCH’ MOST
TASKS
PEOPLE ONLY ‘TOUCH’ HIGH VALUE
TASKS
TASKS
© 2014 Deloitte Touche Tohmatsu
Business models are
being challenged… …and will be reinvented
over the next decade.
© 2014 Deloitte Touche Tohmatsu
Lens 1
“The only sustainable competitive advantage available to organisations
over the nex...
© 2014 Deloitte Touche Tohmatsu
Lens 2
“There are only 2 common elements in successfully establishing an
overseas operatio...
© 2014 Deloitte Touche Tohmatsu
Lens 3
“Alignment to high growth sectors will create the very necessary power
of momentum ...
© 2014 Deloitte Touche Tohmatsu
Lens 4
“No new business model is sentenced to the same outcomes and
metrics of the old one...
General information only
This presentation contains general information only, and none of Deloitte Touche Tohmatsu Limited...
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Gerhard Vorster, Headwinds – Disruption is Real • Xerocon 2014 keynote

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Headwinds – Disruption is Real: Keynote by Gerhard Vorster, Deloitte Chief Strategy Officer, Australia and Asia Pacific. Presented at Xerocon Auckland 2014.

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Gerhard Vorster, Headwinds – Disruption is Real • Xerocon 2014 keynote

  1. 1. © 2014 Deloitte Touche Tohmatsu Gerhard Vorster Chief Strategy Officer, Australia and Asia Pacific Deloitte Gerhard Vorster Chief Strategy Officer, Australia and Asia Pacific Deloitte HEADWINDS – DISRUPTION IS REAL! HEADWINDS – DISRUPTION IS REAL!
  2. 2. © 2014 Deloitte Touche Tohmatsu CHANGES IN THE INDUSTRY CHANGES IN THE INDUSTRY © 2014 Deloitte Touche Tohmatsu
  3. 3. © 2014 Deloitte Touche Tohmatsu What we see clearly 3 The “Asian Century”… More from less…except for data! Digitisation of everything The power of the customer Demographic shifts Economic volatility ©2014DeloitteToucheTohmatsu
  4. 4. © 2014 Deloitte Touche Tohmatsu TOUGH TIMES
  5. 5. © 2014 Deloitte Touche Tohmatsu 20132009 2010 2011 2012 UTILISATION GROSS MARGIN
  6. 6. © 2014 Deloitte Touche Tohmatsu Working harder is hardly working. It’s not just a flesh wound. The storm does not always pass.
  7. 7. © 2014 Deloitte Touche Tohmatsu Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  8. 8. © 2014 Deloitte Touche Tohmatsu Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  9. 9. © 2014 Deloitte Touche Tohmatsu Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  10. 10. © 2014 Deloitte Touche Tohmatsu CLIPETITORCLIPETITOR
  11. 11. © 2014 Deloitte Touche Tohmatsu STRATEGY HOUSES Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  12. 12. © 2014 Deloitte Touche Tohmatsu TECH ADVISORY Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  13. 13. © 2014 Deloitte Touche Tohmatsu BIG 4 Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  14. 14. © 2014 Deloitte Touche Tohmatsu ERP Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  15. 15. © 2014 Deloitte Touche Tohmatsu TRANSFORMATION FIRMS Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  16. 16. © 2014 Deloitte Touche Tohmatsu DESIGN THINKING Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  17. 17. © 2014 Deloitte Touche Tohmatsu Analytics/ Big Data Innovation/ Creative Delivery/Implementation Direction/Strategy
  18. 18. © 2014 Deloitte Touche Tohmatsu
  19. 19. © 2014 Deloitte Touche Tohmatsu
  20. 20. © 2014 Deloitte Touche Tohmatsu
  21. 21. © 2014 Deloitte Touche Tohmatsu
  22. 22. © 2014 Deloitte Touche Tohmatsu
  23. 23. © 2014 Deloitte Touche Tohmatsu
  24. 24. © 2014 Deloitte Touche Tohmatsu
  25. 25. © 2014 Deloitte Touche Tohmatsu
  26. 26. © 2014 Deloitte Touche Tohmatsu
  27. 27. © 2014 Deloitte Touche Tohmatsu
  28. 28. © 2014 Deloitte Touche Tohmatsu
  29. 29. © 2014 Deloitte Touche Tohmatsu Open talent economy continuum BALANCE SHEET PARTNERSHIP BORROWED FREELANCE OPEN SOURCE
  30. 30. © 2014 Deloitte Touche Tohmatsu DIGITAL DISRUPTION BUILDING THE LUCKY COUNTRY #2
  31. 31. © 2014 Deloitte Touche Tohmatsu Accommodation and food services Construction Wholesale trade 32% of the Australian economy 17% of the Australian economy SHORT FUSE, BIG BANG 33% of the Australian economy 18% of the Australian economy SHORT FUSE, SMALL BANG LONG FUSE, SMALL BANG LONG FUSE, BIG BANG Retail trade Arts and recreation Real estate Professional services Finance ICT and media Transport and post Education Recruitment and cleaning Government services Utilities Mining Manufacturing 50 45 40 35 30 25 20 15 0 1 3 4 5 Impact(%changeinbusiness) Agriculture Health 5 0 10 Timing (years)
  32. 32. © 2014 Deloitte Touche Tohmatsu© 2014 Deloitte Touche Tohmatsu
  33. 33. © 2014 Deloitte Touche Tohmatsu 1980 2015 PEOPLE ‘TOUCH’ MOST TASKS PEOPLE ONLY ‘TOUCH’ HIGH VALUE TASKS TASKS
  34. 34. © 2014 Deloitte Touche Tohmatsu Business models are being challenged… …and will be reinvented over the next decade.
  35. 35. © 2014 Deloitte Touche Tohmatsu Lens 1 “The only sustainable competitive advantage available to organisations over the next decade is the way in which you lead your people?” Instead positioning 35
  36. 36. © 2014 Deloitte Touche Tohmatsu Lens 2 “There are only 2 common elements in successfully establishing an overseas operation: - Highly competitive domestic market - Highly sophisticated domestic customers” Roger Martin 36
  37. 37. © 2014 Deloitte Touche Tohmatsu Lens 3 “Alignment to high growth sectors will create the very necessary power of momentum that any organisation needs to get over the increased intensity of ups and downs. We should actively manage our proximity to prosperity!” Gerhard Vorster 37
  38. 38. © 2014 Deloitte Touche Tohmatsu Lens 4 “No new business model is sentenced to the same outcomes and metrics of the old ones by same law of universe. Disruption happened in multiples, not incremental percentages!” Roger Martin 38
  39. 39. General information only This presentation contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this presentation , rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this presentation. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/au/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte's approximately 195,000 professionals are committed to becoming the standard of excellence. About Deloitte Australia In Australia, the member firm is the Australian partnership of Deloitte Touche Tohmatsu. As one of Australia’s leading professional services firms. Deloitte Touche Tohmatsu and its affiliates provide audit, tax, consulting, and financial advisory services through approximately 6,000 people across the country. Focused on the creation of value and growth, and known as an employer of choice for innovative human resources programs, we are dedicated to helping our clients and our people excel. For more information, please visit our web site at www.deloitte.com.au. Liability limited by a scheme approved under Professional Standards Legislation. Member of Deloitte Touche Tohmatsu Limited

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