About Improving the Customer Experience’ that is what we do. Our approach is a combination of user research and design. An interactive product, a website, app or device, benefits when insights from user research are directly translated into design. By bringing together people, product and organization, we support our clients in working towards an excellent customer experience.
Our projects include user tests, expert reviews, persona’s, quantitative research, web analytics, online strategy, concept development, prototyping, interaction design, visual design, project management and realization. International projects are carried out in cooperation with our UXalliance partners.