To better meet the needs of students, to better reflect changing global and local populations, and to ensure a more welcome learning institution, libraries should recognize the different behaviors, attitudes, and needs of their user populations by reflecting them in its resources.
1. Atkins, Stephen E. and Patricia F. Stenstrom. “Collection Development in transition.” In People Come First: User-Centered Academic Library Service , edited by Dale S. Montanelli and Patricia F. Stenstrom, 145-165. Chicago: Association of College and Research Libraries, 1999.
2. ARL. “Task Force on New Ways of Measuring Collections, 2005.”
3. Bailey, D. Russell. “Information Commons Services for Learners and Researchers: Evolution in Patrons Needs, Digital Resources and Scholarly Publishing, 2006.” http://www.inforum.cz/pdf/2005/Bailey Russell.pdf
4. The Reeves Agency. “ScienceDirect redesign: The User Experience.” Science Direct (June 2006): 3-14.
5. Schomberg, Jessica and Michelle Grace. “Expanding a Collection to Reflect Diverse User Populations.” Collection Building 24, no. 4 (2005): 124-126.
6. Stoller, Michael. “Building Library Collections: It’s Still about the User.” Collection Building 24, no. 1 (2005): 4-8.