Crafting outstanding game experiences through user testing

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How to make a good game? Just what is playtesting? Watch the presentation to learn more about playtesting and why it is crucial if you want to make really great games. This presentation explains the basic principles of playtesting

Technology Health & Medicine

CRAFTING OUTSTANDING
GAME EXPERIENCES
THROUGH USER TESTING
Rene Rebane &
Marko Nemberg
2013

2013
Who are we?
Rene Rebane
• UX Architect
• Graphic designer
• Test moderator
• Gamer
Marko Nemberg
• Marketer
• Technology geek
• Test moderator
• Biometrics and
neurogaming evangelist

2013
Our experience
Interaction design
Accessibility
User testing
User research
Prototyping
System analysis
Design thinking
Start-ups
Marketing
Visual design

2013
Today’s topics
• What is playtesting?
• Why to test?
• Good time for testing
• How to test?
• What’s next?

2013
Game design is just hypothetical
until it’s actually been played by
your target audience; only then will
you know if your idea works.
– Sid Meier, creator of Civilization seriesSource: http://www.edge-online.com/features/are-gamers-tiring-same-old-thing/

2013
Goal is a
fun game
Design is
hypothesis
Playtest is
experiment
Evaluate
results

2013
Source: http://www.rockpapershotgun.com/2007/10/10/rps-verdict-portal/

2013
Why test?
• To make informed decisions
• Find out usability problems
• Players know what is best
• Understand how players think
• Reduce risks and unwanted surprises

2013
Competing with any other
content out there

2013
Common misconceptions
• Playtests are not important
• The players don’t know what they want
• Bug testing is enough
• Players will probably just ignore the problems
• It is ok to have some usability and accessibility
issues, players won’t notice anyway

2013
Colour blindness
• 285 million people are visually impaired
worldwide
• 39 million are blind and 246 have low vision
• Up to 10% of men in the world are color blind
• 1% of women
• In some regions this percentage is even higher
Source: 2012 WHO statistics

2013
Source: http://www.pcgamer.com/2013/02/01/why-games-need-color-blind-modes-see-simcity-with-simulated-color-blindness/

2013
Hearing loss
• 360 million people worldwide have disabling
hearing loss
• Players lose out on video games if information
about impending danger is coming only through
sound effects or music
• Never give players information using just one
sense – audio or visual

2013
Reduced cognitive and
motor functions
• Over a billion people, about 15% of the world’s
population, have some form of disability
• Between 110 million and 190 million adults have
signiﬁcant difﬁculties in functioning
• How can we include players who have limited
cognitive or motor functions?

2013
Beginning of the project End of the project
Possibility of changes

2013
Beginning of the project End of the project
Cost of changes

2013
Start playtesting as
soon as possible!

2013
Where to find people?
• Coffee shops
• Shopping centres
• Schools
• Elders’ centres
• Online application

2013
0
How many tests to conduct?
3 6 9 12 15
0%
50%
100%
75%
25%

2013
One test with eight users
First test with eight users Found ﬁve problems

2013
Two tests with three users
First test with
three users
Second test with
three users
Found nine
problems

2013
How to analyze?
• Write down what happened
• Why it is unexpected
• Why it is bad (longer process,
wrong element usage)
• Remember it is not statistics

2013
Next steps
• What to keep
• What to change
• What to test more
• What to measure later

2013
Biometric test methods
• Biometric game controllers (PS4, Xbox One,
Eye Tribe)
• Galvanic skin response sensors
• Eye tracking
• Electroencephalography (dry EEG)

Thank you
www.trinidad.ee
Rene Rebane &
Marko Nemberg
2013

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Crafting outstanding game experiences through user testing

1. CRAFTING OUTSTANDING GAME EXPERIENCES THROUGH USER TESTING Rene Rebane & Marko Nemberg 2013

2. 2013 Who are we? Rene Rebane • UX Architect • Graphic designer • Test moderator • Gamer Marko Nemberg • Marketer • Technology geek • Test moderator • Biometrics and neurogaming evangelist

3. 2013 Our experience Interaction design Accessibility User testing User research Prototyping System analysis Design thinking Start-ups Marketing Visual design

4. 2013 Playtesting? Never heard of it!

5. 2013 Today’s topics • What is playtesting? • Why to test? • Good time for testing • How to test? • What’s next?

6. 2013 What is playtesting?

7. 2013 Game design is just hypothetical until it’s actually been played by your target audience; only then will you know if your idea works. – Sid Meier, creator of Civilization seriesSource: http://www.edge-online.com/features/are-gamers-tiring-same-old-thing/

8. 2013 Goal is a fun game Design is hypothesis Playtest is experiment Evaluate results

9. 2013

10. 2013 Source: http://www.rockpapershotgun.com/2007/10/10/rps-verdict-portal/

11. 2013 Why test?

12. 2013 Why test? • To make informed decisions • Find out usability problems • Players know what is best • Understand how players think • Reduce risks and unwanted surprises

13. 2013 Competing with any other content out there

14. 2013 Common misconceptions • Playtests are not important • The players don’t know what they want • Bug testing is enough • Players will probably just ignore the problems • It is ok to have some usability and accessibility issues, players won’t notice anyway

15. 2013 Accessibility

16. 2013 Colour blindness • 285 million people are visually impaired worldwide • 39 million are blind and 246 have low vision • Up to 10% of men in the world are color blind • 1% of women • In some regions this percentage is even higher Source: 2012 WHO statistics

17. 2013 Source: http://www.pcgamer.com/2013/02/01/why-games-need-color-blind-modes-see-simcity-with-simulated-color-blindness/

18. 2013 Hearing loss • 360 million people worldwide have disabling hearing loss • Players lose out on video games if information about impending danger is coming only through sound effects or music • Never give players information using just one sense – audio or visual

19. 2013 Source: http://www.pcgamer.com/2013/02/01/why-games-need-color-blind-modes-see-simcity-with-simulated-color-blindness/

20. 2013 Reduced cognitive and motor functions • Over a billion people, about 15% of the world’s population, have some form of disability • Between 110 million and 190 million adults have signiﬁcant difﬁculties in functioning • How can we include players who have limited cognitive or motor functions?

21. 2013 Source: http://www.pcgamer.com/2013/02/01/why-games-need-color-blind-modes-see-simcity-with-simulated-color-blindness/

22. 2013 Good time for testing

23. 2013 Beginning of the project End of the project Possibility of changes

24. 2013 Beginning of the project End of the project Cost of changes

25. 2013 Start playtesting as soon as possible!

26. 2013 Where to find people?

27. 2013 Where to find people? • Coffee shops • Shopping centres • Schools • Elders’ centres • Online application

28. 2013 How many tests to conduct?

29. 2013 0 How many tests to conduct? 3 6 9 12 15 0% 50% 100% 75% 25%

30. 2013 One test with eight users First test with eight users Found ﬁve problems

31. 2013 Two tests with three users First test with three users Second test with three users Found nine problems

32. 2013 Testing example

33. 2013 How to analyze?

34. 2013 How to analyze? • Write down what happened • Why it is unexpected • Why it is bad (longer process, wrong element usage) • Remember it is not statistics

35. 2013 Next steps • What to keep • What to change • What to test more • What to measure later

36. 2013 What next?

37. 2013 Biometrics and Neurogaming

38. 2013 Biometric test methods • Biometric game controllers (PS4, Xbox One, Eye Tribe) • Galvanic skin response sensors • Eye tracking • Electroencephalography (dry EEG)

39. 2013 Source: http://www.pcgamer.com/2013/02/01/why-games-need-color-blind-modes-see-simcity-with-simulated-color-blindness/

40. 2013 Q & A

41. Thank you www.trinidad.ee Rene Rebane & Marko Nemberg 2013

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