Aem project: mind your support

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Are you integrating Adobe Experience Manager? Good choice! But.... do you have enough knowledge on AEM? How will you maintain AEM when your project is finished? Tricode knows the answers!

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Aem project: mind your support

  1. 1. Tricode BV De Schutterij 12 -18 3905 PL Veenendaal The Netherlands tel: 0318 - 559210 fax: 0318 - 650909 www.tricode.nl info@tricode.nl AEM project? Mind your support! {Niels Hardeman} {DATE 22-08-2014}
  2. 2. SO, YOU’RE RUNNING A PROJECT WITH ADOBE EXPERIENCE MANAGER (AEM) Have you though about the POST-DELIVERY scenario? (We have)
  3. 3. Who will support & maintain As an AEM consultant I have noticed that this question often remains unanswered Until… The organization desperately requires it Causing… Rash decisions and high costs
  4. 4. Things to consider Who will support the CMS users?
  5. 5. Things to consider Who will fix bugs?
  6. 6. Things to consider Who will monitor and perform maintenance?
  7. 7. Things to consider Who will deliver the change requests coming from the business?
  8. 8. A professional Service desk A professional service desk that is specialized in Adobe Experience Manager could be the solution that you are looking for. The advantages are many, Tricode delivers: • SLA on uptime and incident resolution • Knowledgeable DevOps engineers doing pro-active maintenance • AEM Specialists on stand-by day and night • Experienced developers delivering quality code
  9. 9. info@tricode.nl +31 318 55 92 10 Consider contacting us
  10. 10. Follow us: tricode.nl facebook.com/tricode linkedin.com/company/tricode slideshare.net/tricode twitter.com/tricode

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