Presented at NetDiligence Cyber Risk & Privacy Liability Forum in Santa Monica, Calif., Oct. 8-9, 2014.

1. NetDiligence®
Cyber Risk & Privacy
Liability Forum
October 8-9, 2014

2. Small Entity Cyber Liability
What makes Cyber Liability for Small Business unique?

3. Speakers
Brian
Thornton
Moderator
President
ProWriters
Paoli, PA
Jonathan
Fairtlough
Managing Director
Kroll Cybersecurity
Los Angeles, CA
Jeromy Shrum
Assistant Vice
President
AXIS PRO
Kansas City,
MO
Steven Caponi
Partner
Blank Romp LLP
Wilmington, DE
Becky Swanson
Managing Director
Markel
Deerfield, IL
Zachary Scheublein
Vice President
Privacy Professionals
New York, NY

4. Opening
• Questions to start with?
• Anything you would like us to cover?

5. Questions for the panel
• What have been the biggest challenges in brokering Cyber coverage for
Small Businesses? How have you tried to overcome them?
• What have you seen regarding Small Businesses outsourcing IT services to
third parties?
• What are the biggest mistakes you have seen Small Businesses make when
they have a cyber claim?
• How is the underwriting approach different for Small Cyber?
• In the Small Business space – how have the claims been different than on
Larger Business.

6. Questions for the panel
• What do you see that would help Small Businesses with Risk Management or
Incident Response? What tools are clients most interested in? How does
this differ from a Larger Business?
• What is the first phone call like when your client has a claim?
• How are regulators looking at Small Business vs. Larger Business?
• What are the top 2 or 3 things you are looking at when you underwrite a
small business account? Does that differ from a larger account?
• What is the biggest inhibitor to a Small Business buying Cyber Coverage?

7. Questions for the panel
• What is different when a Small Business has a Cyber Claim?
• What are some key best practices that are easy for a Small Business to
implement?
• What impact does outsourcing payment processing and other IT functions
have on the exposure?
• What is the most common recommendation made to a Small Business?
• From a legal perspective, what is your biggest concern when advising a
Small Business?

8. Questions for the panel
• Where are we going:
– Legal?
– Underwriting?
– Cyber Security?
– Brokerage?

9. Summary
• Small Businesses lack resources
• Small Businesses are low hanging fruit
• Small Businesses need to improve education and awareness of the risk
• Small Businesses need an agent / broker that know the cover
• A good policy provides protection as well as resources and education

10. Thank You