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NFC Boot Camp Social Business Presentation 2011
1. NFC
Fact, Fiction and Friction
• Theresa (Billy) Gordon
NFC Fact, Fiction and Friction #
2. The Greatest Impact of All:
Marketing and Advertising
“Information” Delivery
“Creating Opportunity
and
Leading Adoption”
NFC: Fact, Fiction and Friction
6. NFC as a Tool:
• Keyless Entry
• Ticketing and Check-in
• Coupons and Payments
• Information Sharing
• Real Time Brand Engagement
• Social “Currency”
NFC Fact, Fiction and Friction #
7. Always with us, Always on.
Emotional Connection-Instant Gratification
and Mobile Wallets.
NFC and Mobile Devices:
We EXPECT an Experience.
NFC Fact, Fiction and Friction
8. NFC Adoption:
• Availability of NFC Enabled Devices
• Security
• Education and ease of Use:
Internal: Your Organization
External: Client and Consumer
with others: platforms, devices, wallets, etc.
NFC Fact, Fiction and Friction #
10. Brands, retailers, advertisers
entertainment and media networks;
including publishing and out-of-home
are all seeking new ways
to engage individuals,
to demonstrate value,
to motivate action,
and deliver information, drive commerce.
Social Currency
NFC: Fact, Fiction and Friction
12. Making “Messages” Portable:
All NFC “touch-points” become portable, allowing mobile
device users to capture information for immediate
and/or future benefit and for sharing:
sharing “content, experiences, and promotions”
to others and on social networks.
Social Business
NFC: Fact, Fiction and Friction
15. Corporations, organizations, institutions,
manufacturers, and companies
including individual consumers:
are all seeking new ways
to engage individuals,
to demonstrate value,
to motivate action,
and deliver information, develop relationship.
Social Communities
NFC: Fact, Fiction and Friction
17. Making “Messages” Portable:
NFC not only make messages portable;
NFC “touch points” make messages:
interactive, trackable, and “changeable” in often in “real time”
which provide many “business metrics” such as:
Metrics on engagement
Metrics on consumer behavior
that drive decisions and success.
NFC: Fact, Fiction and Friction
19. NFC = Social Business
Social Currency = trust, actions, points, likes, coins, ...
Trust: drives influence, engagement, and relationships.
Promotes ability to declare, collect, drive and share.
Social Business = P2P: Business messages delivered through
people-to-people relationships.
Social Communities: Activity Driven.
NFC: Fact, Fiction and Friction
NFC is a technology. It is a tool and applications and activities vary by ecosystem. Cards, platforms, applications, and sharing capabilities.
Streamline that and focus on NFC enabled mobile devices and their relevance as an ingredient of change.
Mobile engagement. Availability of devices. Impact of security concerns mainly in regard to m-commerce. How education and ease of use will affect adoption, especially from a social perspective.
From searching to shopping and then some… ordering and purchasing, and sharing…
With NFC you can extend the reach of all of your marketing campaigns onto social media platforms.
With NFC you can extend the reach of all of your marketing campaigns onto social media platforms.