Your SlideShare is downloading. ×
  • Like
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Now you can save presentations on your phone or tablet

Available for both IPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Service Design Breakfast - How to fail in service design - Reima Rönnholm, Palmu

  • 3,909 views
Published

In Reima's experience, designing services is critically dependent on testing out the design ideas with real customers. Even the best of ideas of ten fail when exposed to customers. The single most …

In Reima's experience, designing services is critically dependent on testing out the design ideas with real customers. Even the best of ideas of ten fail when exposed to customers. The single most critical outcome of the experimentation is the understanding of what is the real problem that needs to be solved. Once the real problem has been identified, the solution often becomes straightforward.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
No Downloads

Views

Total Views
3,909
On SlideShare
0
From Embeds
0
Number of Embeds
10

Actions

Shares
Downloads
45
Comments
1
Likes
27

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. ••••
  • 2. 5 50 • • • (§)
  • 3. 60% 25%
  • 4. SUOSITTELUHALUKKUUS KESKIOSTOS 16€ Tavoite 0 15,00€ Lähtötila +34,1 Tavoite € +50 14€ Lähtötila 13,06€ -100 +100 12€ +34,1 13,06vk 34 | vk 35 | vk 36 | v k 37 | vk 38 | vk 39 | vk 40 | v k 41 | vk 42 | vk 43 | vk 44 | vk 45 | vk 46 | v k 47 | vk 48 | vk 49 | vk 50 | v k 51 | vk 52 LAHTI PAAVOLA