Sahil Badhwar
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The document provides details of a survey conducted of 85 employees across 10 BPCL retail outlets in Delhi to understand their working conditions. The survey collected information on demographics, training, compensation, benefits, working hours, leave, and experience for employees in each outlet. The detailed analysis of each outlet is presented in the document in the given format. The purpose is to help BPCL management take informed decisions while formulating HR policies.
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Sahil Badhwar
- 1. BHARAT PETROLEUM CORPORATION LTD
- 2. Bharat Petroleum Corporation Limited, Bijwasan , New Delhi โ 110061 Registered Office: Bharat Bhawan, 4 & 6, Currimbhoy Road, Ballard Estate P.B No. 688, Mumbai- 400 001 E-mail: bharatpetroleum.in Website: www.bharatpetroleum.in Corporate Internship Supervisor: Mrs Shaifali Singh Chaudhary By: Sahil Badhwar Jaypee Business School
- 3. PROJECT: TO CARRY OUT A SURVEY OF BPCL RETAIL OUTLETS IN DELHI REGION IN ORDER TO IDENTIFY THE WORKING CONDITIONS OF BPCL EMPLOYEES FOR THE MANAGEMNET TO TAKE INFORMED DECISIONS WHILE FORMULATING HR POLICIES.
- 4. Retail Outlets Covered: ๏ถ Anand Super Service Station ๏ถ Auto Care ๏ถ Kanwar & Co ๏ถ Anup Service Station ๏ถ Mann Service Station ๏ถ Saksham Motors ๏ถ R N Motors ๏ถ Gymkhana Service Station ๏ถ Veejay Service Station ๏ถ Siddhu Service Station Sample Size : 85 BPCL Employees Average Sample Size per RO : 8-9 Employees
- 5. Position: Summer Trainee at Bharat Petroleum Corporation ltd. Area: Human Resource Management Tools and Techniques: Questionnaire was used to carry out the survey of BPCL employees in the Delhi region. Extent of involvement: I was authorized by LT. Shankar N Karajagi(TERRITORY MANAGER, RETAIL-DELHI), to carry out the survey of BPCL retail outlets.
- 6. Detailed Analysis 1) Anand super service station: Age group distribution 10% 18-30 yrs 30% 30-40 yrs 60% 40-60 yrs Gender wise distribution 0% males females 100%
- 7. Education Level 10% 20% less than 10th 20% 10th pass 50% 12th pass Graduate(partially) Employees receiving basic training basic training 20% yes no 80%
- 8. Salary Distribution salary 0% 0% 30% 3200-4400 70% 4401-5200 5200-6500 Employees receiving bonus bonus 30% yes no 70%
- 9. Employees who have PF and ESI cards. PF and ESI cards 40% yes 60% no Working Hours working hrs 0% 40% 8 hrs 8-10 hrs 60% more than 10 hrs
- 10. Number of offs per month no offs per month 0% 2 4 100% Work experience work experience 20% 5yrs 30% 5-10 yrs 50% more than 10 yrs
- 11. Auto Care Age group distribution Age group distribution 27% 18% 18-30 yrs 30-40 yrs 40-60 yrs 55% Gender wise distribution Gender wise distribution 0% males 100% females
- 12. Education level 10% Education level 10% 20% less than 10th 60% 10th 12th Employees receiving basic training Employees receiving basic training 0% yes no 100%
- 13. Salary Distribution 0% salary distribution 10% 0% 3200-4400 4401-5200 5201-6500 90% Employees receiving bonus employees receiving bonus 0% yes no 100%
- 14. Employees who have PF and ESI cards employees having PF and ESI cards 0% yes 100% no Working hours 0% working hrs 10% 8 hrs 8-10 hrs 90% more than 10 hrs
- 15. Number of offs per month no of offs per month 0% 4 100% 2 Work experience work experience 20% 5 yrs 30% 5-10 yrs 50% more than 10 yrs
- 16. Kanwar & Co Age group distribution age group distribution 10% 40% 18-30 yrs 50% 30-40 yrs 40-60 yrs Gender wise distribution gender wise distribution 0% males 100% females
- 17. Education level education level 10% 0% 40% less than 10th 50% 10th pass 12th pass Employees receiving basic training employees receiving basic training 40% yes no 60%
- 18. Salary distribution 0% salary distribution 10% 20% 3200-4400 70% 4401-5200 5201-6500 Employees receiving bonus employees receiving bonus 20% yes no 80%
- 19. Employees having PF and ESI cards employees having PF and ESI cards 30% yes 70% no Working hours working hrs 20% 8 hrs 30% 8-10 hrs 50% more than 10 hrs
- 20. Number of offs per month no of offs per month 2/month 30% 4/month 70% Work experience work experience 20% 5 yrs 50% 5-10 yrs 30% more than 10 yrs
- 21. Anup Service Station Age group distribution age group distribution 10% 18-30 yrs 20% 70% 30-40 yrs 40-60 yrs Gender wise distribution gender wise distribution 10% males females 90%
- 22. Education level education level 10% 20% 10% less than 10th 10th pass 60% 12th pass graduate(partially) Employees receiving basic training employees receiving basic training 40% yes no 60%
- 23. Salary distribution 0% salary distribution 11% 3200-4400 22% 4401-5200 67% 5201-6500 6501-10000 Employees receiving bonus employees receiving bonus yes 50% 50% no
- 24. Employees who have PF and ESI cards employees who have PF and ESI cards 40% yes 60% no Working hrs 10% working hrs 30% 8 hrs 8-10 hrs 60% more than 10 hrs
- 25. Number of offs per month no of offs per month 30% 2/month 4/month 70% Work experience work experience 10% 5 yrs 30% 5-10 yrs 60% more than 10 yrs
- 26. Mann Service Station Age group distribution age group distribution 10% 40% 18-30 yrs 50% 30-40 yrs 40-60 yrs Gender wise distribution gender wise distribution males 40% females 60%
- 27. Education level education level 20% 0% 30% less than 10th 10th pass 50% 12th pass graduate(partially) Employees receiving basic training employees receiving basic training yes 30% no 70%
- 28. Salary distribution salary distribution 10% 10% 3200-4400 30% 4401-5200 50% 5201-6500 6501-10000 Employees receiving bonus employees receiving bonus yes 30% no 70%
- 29. Employees who have PF and ESI cards employees who have PF and ESI cards 30% yes 70% no Working hours working hrs 20% 8 hrs 50% 8-10 hrs 30% more than 10 hrs
- 30. Number of offs per month no of offs per month 10% 2/month 90% 4/month Work experience work experience 30% 20% 5 yrs 5-10 yrs 50% more than 10 yrs
- 31. Saksham Motors Age group distribution age group distribution 10% 30% 18-30 yrs 30-40 yrs 60% 40-60 yrs Gender wise distribution gender wise distribution 0% males females 100%
- 32. Education level education level 10% 0% less than 10th 40% 10th pass 50% 12th pass graduate(partially) Employees receiving basic training employees receiving basic training 40% yes 60% no
- 33. Salary Distribution 0% salary distribution 10% 3200-4400 50% 4401-5200 40% 5201-6500 6501-10000 Employees receiving bonus employees receiving bonus 10% yes no 90%
- 34. Employees who have PF and ESI cards employess who have PF and ESI cards 20% yes no 80% Working hrs working hrs 0% 20% 8 hrs 8-10 hrs 80% more than 10 hrs
- 35. Number of offs per month no of offs per month 2/month 40% 4/month 60% Work experience work experience 0% 5 yrs 40% 5-10 yrs 60% more than 10 yrs
- 36. RN Motors Age group distribution age group distribution 20% 40% 18-30 yrs 30-40 yrs 40% 40-60 yrs Gender wise distribution gender wise edistribution 0% males females 100%
- 37. Education level education level 10% 20% 30% less than 10th 10th pass 40% 12th pass graduate(partially) Employees receiving basic training employees receiving basic training 10% yes no 90%
- 38. Salary distribution 0% salary distribution 10% 20% 3200-4400 4401-5200 70% 5201-6500 6501-10000 Employees receiving bonus employees receiving bonus 40% yes no 60%
- 39. Employees who have PF and ESI cards employees who have PF and ESI cards 40% yes 60% no Working hours working hrs 0% 8 hrs 30% 8-10 hrs 70% more than 10 hrs
- 40. Number of offs per month no of offs per month 0% 2/month 4/month 100% Work experience work experience 20% 20% 5 yrs 5-10 yrs 60% more than 10 yrs
- 41. Gymkhana Service Station Age group distribution age group distribution 20% 20% 18-30 yrs 30-40 yrs 60% 40-60 yrs Gender wise distribution gender wise distribution 0% males females 100%
- 42. Education level education level 9% 18% 27% less than 10th 10th pass 46% 12th pass graduate(partially) Employees receiving basic training employees receiving basic training 0% yes no 100%
- 43. Salary distribution 0% 0% salary distribution 30% 3200-4400 4401-5200 70% 5201-6500 6501-10000 Employees receiving bonus employees receiving bonus 0% yes no 100%
- 44. Employees who have PF and ESI cards employees who have PF and ESI cards 0% yes no 100% Working hrs working hrs 0% 8 hrs 8-10 hrs 100% more than 10 hrs
- 45. Number of offs per month no of offs per month 0% 2/month 4/month 100% Work experience work experience 0% 30% 5 yrs 5-10 yrs 70% more than 10 yrs
- 46. Veejay Service Station Age group distribution 0% age group distribution 40% 18-30 yrs 30-40 yrs 60% 40-60 yrs Gender wise distribution gender wise distribution 0% males females 100%
- 47. Education level education level 10% 0% 30% less than 10th 10th pass 60% 12th pass graduation(partially) Employees receiving basic training employees receiving basic training yes 30% no 70%
- 48. Salary distribution 0% salary distribution 0% 3200-4400 50% 50% 4401-5200 5201-6500 6501-10000 Employees receiving bonus employees receiving bonus 20% yes no 80%
- 49. Employees who have PF and ESI cards employees who have PF and ESI cards yes 30% no 70% Working hrs working hrs 0% 40% 8 hrs 8-10 hrs 60% more than 10 hrs
- 50. No of offs per month 0% no of offs per month 2/month 4/month 100% Work experience work experience 20% 5 yrs 40% 5-10 yrs 40% more than 10 yrs
- 51. Siddhu Service Station Age group distribution age group distribution 11% 33% 18-30 yrs 30-40 yrs 56% 40-60 yrs Gender wise distribution 0% gender wise distribution males 100% females
- 52. Education level education level 9% 9% 36% less than 10th 46% 10th pass 12th pass Employees receiving basic training employees receiving basic training 20% yes 80% no
- 53. Salary distribution salary distribution 20% 0% 30% 3200-4400 4401-5200 50% 5201-6500 6501-10000 Employees receiving bonus employees receiving bonus yes 40% no 60%
- 54. Employees who have PF and ESI cards employees who have PF and ESI cards 30% yes no 70% Working hours working hrs 0% 30% 8 hrs 8-10 hrs 70% more than 10 hrs
- 55. No of offs per month 0% no of offs per month 2/month 4/month 100% Work experience 9% work experience 36% 5 yrs 5-10 yrs 55% more than 10 yrs