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Banks Betting Big on Big Data and Real-Time Customer Insight
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Banks Betting Big on Big Data and Real-Time Customer Insight

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Bloomberg Businessweek Research's latest report shows that banks are betting on Big Data analytic and real-time execution to better engage with customers. For more information and read the full …

Bloomberg Businessweek Research's latest report shows that banks are betting on Big Data analytic and real-time execution to better engage with customers. For more information and read the full report, please visit www.sap.com/banking

Published in: Economy & Finance
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  • 1. Banks are betting on big data analytics and real-time execution to better engage with customers (global bankers indicating which goals and technologies will be important in the next two years) 81 out of 1every 2 % of large banks put customer centricity as a top priority ?? executives believe they do not have mature capabilities to support their customer strategies … technology plays a key role in and a customer-focused strategy: Data visualization 59 30% % 20% 59 % Predictive analytics 10% Real-time processing of data and analytics 54 % Base: 100 executives at small, midsize and large banks worldwide Source: Bloomberg Businessweek 2013 Banking Customer Centricity Study For more information and to read the full report, “Banks Betting Big on Big Data and Real-Time Customer Insight,” visit www.sap.com/banking © Copyright 2013. Bloomberg L.P. All rights reserved.

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