Network Connect Limited is an independent voice and data communications provider established in 1992 that has evolved from supplying analogue phone systems to becoming a full communication solution provider with a nationwide presence. They provide telephony solutions, unified communications, mobility solutions, contact center solutions, network services, data solutions, mobile solutions, accessories, and project delivery with their own team of engineers. They offer consultative design, project management, installation, training, and account management of communication systems. They represent themselves and have many satisfied customers across various industries.
2. Independent Voice & Data Communications Provider. Established 1992. Evolved from supplier of analogue phone systems to full communication solution provider. Nationwide presence. Another trouble free install, if only all our suppliers were as professional and reliable as Network Connect Director – The Square Group Who are Network Connect Limited?
3. What products/services do we provide? Telephony Solutions Unified Communications Mobility Multi Site Contact Centres Basic Phone Systems Network Services Line rental & installation Low cost calls Broadband SIP & Voice over IP NGN Numbers - 08**, 03** Intelligent Numbers Excellent Training. Everyone enjoyed. Director – Yokogawa
4. Hi Ryan, just wanted to thank you for the help last night. Chris was very helpful especially as it was 9pm when I phoned him at home. Engineers are rare who have that commitment and please thank him again for me. IT Director – JMW LLP What products/services do we provide? Data Solutions Network Switches, Routers, WiFi Configuration – QOS, VLAN WAN – MPLS, Leased Lines, LES Cabling Solutions Cat5e, Cat6 Fibre Optic Mobile Business packages Mobile Broadband
5. Hi Ryan, just wanted to thank you for the help last night. Chris was very helpful especially as it was 9pm when I phoned him at home. Engineers are rare who have that commitment and please thank him again for me. IT Director – JMW LLP What products/services do we provide? Accessories Headsets – Corded, Cordless, Computer Conference phones – Wired, Wireless. Boardroom, meeting room. Cordless Phones – Standalone or fully integrated. UPS – Battery Back Up, Power Filters Cables – Patch leads, panels, adaptors, media converters, etc.
6. Voice Data All round professional outfit IT Manager – Kruger Tissues Inc Network Provision Other Who do we represent?
7. The customer was very complementary toward the team and felt that everyone did a good job and worked well with other suppliers on site. Can you pass on my thanks on a job well done to all concerned please. Project Manager – Capita Project Delivery All with our own team!
8. Consult & Design Network Connect provide a fast and efficient service. - IT Manager Air Liquide A consultative approach to designing the right proposal to your requirements. All Network Connect account managers are fully trained by the manufacturer on the products we supply. Specialist pre sales support within the organisation for complex projects. Manufacturer support and endorsement of solutions where applicable. Access to software development teams for integration of bespoke applications, In house demonstration and workshop facilities.
9. Project Manage All aspects of project managed by dedicated, named, project manager. Onsite meetings to finalise exact requirements. Online project collaboration portal. Scheduling and Management of engineering and training team. Management of third party suppliers . Excellent Finance Director – Silver Cross Prams
13. Training completed in the usual, fantastic way. Users are very happy. Thank you. Telecoms team – Begbies Traynor Group Plc Full training for ; End users. Receptionists / Operators / Front of house. Internal trainers. System administrators. Contact Centre Staff. Contact Centre Supervisors. Train
14. I have been getting great service from you. Thank you for all your support on our account. If I need anything, I know you can help and always get a speedy response. All support staff fully trained to engineer level. Dedicated internal account manager (IAM) Same IAM handles faults/support related to; Phone System Data Network Land line – Calls and line faults Mobile. Also responsible for short order work – handsets, headsets etc. Support and Maintain
15. Account Manage Field based account manager responsible for; Quarterly/Bi Annual Account Reviews Keeping you up to date with developments Providing advice on best practice – communication wise. Point of escalation if necessary. Regular customer updates on all aspects of your communications. Excellent, stress free training. IT Director – Robinsons Breweries
16. Sample customers! PublicSector Construction Other Professional Contact Centre Many thanks for your work at Amalgamated. I appreciate your efforts. IT Director – Amalgamated Construction (AMCO) Plc