The document discusses performance appraisals, interviews, and feedback. It defines performance appraisals as a systematic way to evaluate employee work and potential. Appraisals provide information for compensation, promotion, training, and personal development decisions. The interview objectives are to clarify expectations and goals, and allow employees to express themselves. Good interviews stick to goals, don't discuss rewards, ask for employee views, and listen to the employee. Feedback is an important part of the process and should be adequately prepared, describe behaviors, be properly timed, and help both parties.