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QP User Group, ACRL 2011

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OCLC
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Education
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April 1, 2011
Agenda ,[object Object],[object Object],[object Object]
QuestionPoint Community ,[object Object],[object Object],[object Object],[object Object],See the QP monthly report in the blog!
Recent changes: September - December 2010 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Queue Roll Up ,[object Object]
Primary queue no longer automatically monitored ,[object Object],[object Object],[object Object],[object Object]
Queue Closing ,[object Object]
Wait messages for chat queues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wait Messages
Ask Module ,[object Object],[object Object]
Policy Pages: New Fields! ,[object Object],[object Object],[object Object],[object Object],[object Object]
New Policy Page fields ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Policy Pages ,[object Object],[object Object]
Library Name included in E-mail Sent from Policy Pages (to assist group admins)
Qwidget Roll Up program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What’s Next: Full Transaction Searching May 2011
Advanced Search page
Results List with search criteria window
Full Question view
Select multiple transactions to view
Viewing multiple transactions simultaneously 1 2 3
Searching Service History
Keep up to date with QuestionPoint! QuestionPoint blog http://questionpoint.blogs.com QuestionPoint wiki http://wiki.questionpoint.org
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QP User Group, ACRL 2011

Editor's Notes

  1. Libraries all over the world use QuestionPoint to reach out to users and manage reference more effectively.
  2. As an aid to quick turnaround for a comment or request for correction or update regarding a library’s policy page, the e-mail sent to the contact from the Policy Pages module includes the institution’s name and ID. This will enable group administrators who are the contact for all libraries in the group to quickly determine who needs to be notified to make changes or to make those changes him or herself in the correct library account.