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Aug 11 user group
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Library Virtual Reference Service at OCLC
Sep. 6, 2011
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Aug 11 user group
Sep. 6, 2011
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QuestionPoint virtual user group meeting, August 2011
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Aug 11 user group
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August 2011 enhancements
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Other recent enhancements:
2010-2011
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What’s next
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Approx 2,000 libraries
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Map*
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Transactions
owned by us, by others, by the BME, etc.
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Type:
Chat only, Qwidget only, e-mail only, SMS texting only
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Additional texting options
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Ability to receive
and process e-mail attachments: pilot
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