Emerging Technologies and Insurance Agencies

Emerging Technologies and
Insurance Agencies
© 2013 QQ Solutions, Inc. All rights reserved.
QQSolutions.com | 800.940.6600

It’s easy to notice how technology is constantly evolving.
However, there’s a difference between improving existing
technology and technology that is changing altogether.
Consider a world-wide technological revolution. It’s
already affecting your customers day-to-day lives, which
means it will soon affect the way your insurance agency
conducts business with them.
The Evolution of
Technology & Culture

The tech revolution is coming from the convergence of
four new and disruptive technologies:
• Social Media
• Mobile Computing
• Cloud Computing
• Big Data
The Coming Tech Revolution

Is this convergence of new technologies really going to
cause agencies to rethink their business? Take a look
at the evidence:
• In 2012, PC sales declined for the first time in 11 years
due to a single disruptive technology - the iPad (mobility).
• According to Comscore, “In less than 2 years, nearly 40
million tablets were in use among mobile subscribers in
the U.S., outpacing smartphones, which took 7 years to
achieve the same level of adoption.”
The Revolution on Display

PCs Give Way to
New Mobile Technology
54% of US mobile subscribers now have
smartphones. 14.6% of all US Web traffic
now comes from smartphone users
(mobility, social media, and cloud
computing).
In short, PCs are being phased out by
mobile devices, which store and access
big data via cloud computing. Meanwhile,
social media has made an absolutely
staggering impact on modern society and
culture.

As the new tech revolution gains momentum, all sorts
of new business possibilities will open up for insurance
agencies. These include:
• Many forms of self-service like policy delivery to tablets
and creative ways to process insurance payments (e.g.
Near Field Communications).
• Customers can use smartphones to snap a “scan” of their
newly purchased car’s VIN number, which launches a
notification to an agent to start the endorsement process.
What Does This Mean for
Insurance Agencies?

• Creation of mobile apps that make it possible to
access and process certificates of insurance or
request auto ID cards.
• The management of an insurance agency remotely,
accessing clients, policies, forms and other digital
information.
The possibilities are limitless.
More Agency Innovations

The result of this technological convergence is the ability
to access any type of information from anywhere.
The first step for insurance agencies to begin embracing
and excelling in the future is through a new class of
cloud-based applications: the mobile Agency
Management System (mAMS).
It Begins With
Mobile Agency Management Systems

mAMS will integrate every aspect of agency operations onto a
single screen:
• Contact information
• Social media
• Policy data
• Marketing
• Documents and forms
This revolutionary streamlining of agency operations will
eliminate distractions, making agents more productive and in-
tune with clients, whether at the office or on-the-go.
mAMS Design
Philosophy & Benefits

The catalyst for the widespread adoption of
mAMS, and a new beginning for insurance
agencies is already here.
The Future is Here

• QQ Catalyst is completely cloud-based, which means there is no
software installation or issues with system requirements – it runs on
any device with a modern browser:
- Macs
- PCs
- iPads
- iPhones
- Android devices
- Tablets
- etc.
• As a truly mobile agency management system, agents can work
securely from anywhere. Even carrier downloads and full ACORD
form functionality work on your phone, tablet, or desktop – wherever
they are needed.
• Agents can also save any type of file in Catalyst’s file manager in the
cloud and associate files with contacts and policies.
Mobile Design

• QQ Catalyst uses social media integration to keep
agents connected with all of their customers.
• Agents can better connect with customers and build
more robust data profiles for them.
Social Media Integration

• Of course, these futuristic capabilities are only a small
part of Catalyst’s robust feature set.
• QQ Catalyst represents the convergence of the four
major technologies and will act as the spark that
brings agency management system design into the
future.
QQ Catalyst

About QQ Solutions
QQ Solutions is one of the largest providers of agency
management systems nationwide.
- More than 4,500 insurance agency customers
- More than 20,000 product users
Our mission is to help independent insurance agencies compete
in the digital world, by leveraging Web technology, social media,
Internet marketing and real-time services.

Improve Your Agency
QQ Solutions develops agency management systems that
do the heavy-lifting for you – letting you focus on helping
your clients and growing your business.
• QQ Catalyst – the latest in agency management systems, an
innovative game changer that everyone in your office will love to use.
• QQ Evolution 2 – the classic agency management system that evolves
with you.
• QQ WebRater – get real-time auto insurance rates, fast and easy.

Connect With Us!
Read our agency management blog for tips on marketing, sales, client
relations, and much more.
Join the conversation about insurance sales and agency management systems
on our QQ Solutions Facebook page.
Follow QQ Solutions on Twitter to get the latest updates about our products.
Connect with QQ Solutions on LinkedIn as a business contact and follow us for
career opportunities.
Circle QQ Solutions on Google+ for images, news updates, and more.
Watch the QQ Solutions YouTube channel for tutorials and demos.

Emerging Technologies and Insurance Agencies

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