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Top 10 SMB Technology Trends For 2014


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Top 10 SMB Technology Trends For 2014

  1. 1. Top 10 SMB Technology Trends for 2014!
  2. 2. Progressive SMBs Use Technology As A Game Changer
  3. 3. Progressive SMBs – Invest more in solutions based on Technology Use Technology as a business enabler Generate revenue more than other SMBs. What’s next? Adoption of mobile, cloud, social and analytics Use of technology- fueled services— such as Elance and oDesk Use of IT infrastructure services
  4. 4. Cloud Adoption Accelerates, But SMBs Steer Clear Of Dark Clouds
  5. 5. Use of infrastructure applications and cloud business to grow from 33% to 44% in 2014 0 10 20 30 40 50 60 70 80 2013 2014
  6. 6. However, some cloud vendors—threatened by high churn Rates and Wall Street—have backtracked on their easier, faster, cheaper cloud pledge.
  7. 7. As SMBs go further into the cloud, they will prefer vendors that remain true to the original cloud offer, and steer clear of dark clouds.
  8. 8. Mobile Management Becomes a Priority As SMB Mobile App Use Soars
  9. 9. 0 10 20 30 40 50 60 70 80 90 Mobile Solutions Mobile Apps Deployed Using Mobile Apps Mobile Friendly Websites Adoption % in 2014
  10. 10. However, concerns about manageability, security, cost and provisioning will make mobile management a top priority for SMBs.
  11. 11. Social Media Marketing Stalls As SMBs Re-focus Marketing Practices
  12. 12. Small Businesses Uses Social Media Not Uses Social Media Medium Businesses Uses Social Media Not Use Social Media Many SMBs now “get” that they require a social media Existence. In 2014, SMBs will focus more on the networks and content relevant to their business where they can target audiences, and how to convert these social connections into customers.
  13. 13. SMBs View Payment Systems in a New Light
  14. 14. Credit Cards and checks are still the top forms of payment that SMBs accept.
  15. 15. Gift Cards, Mobile Wallet, PayPal and also Dwolla—a payment network What’s Next?
  16. 16. SMBs Prepare for the Insight Economy
  17. 17. Only 18% of small, and 57% of medium businesses utilize analytics and business intelligence solutions In 2014, SMB- focused vendors will focus more on how their solutions empower and enable better decision-making and Insights.
  18. 18. A better analytics is the key to success.
  19. 19. SMBs Integrate to Gain Higher Solution Value
  20. 20. In 2013, integration of cloud-to-cloud solutions as well as cloud-to-on-premises solutions moved up from the #4 to the #1 challenge for medium businesses. In 2014, we predict that integration will be the higher concern even among small and medium businesses
  21. 21. The Affordable Care Act Puts Workforce Management in the SMB Spotlight
  22. 22. Many SMBs continue to hobble along with a patchwork of manual tracking and disconnected solutions to manage activities e.g. time and attendance, scheduling, payroll, HR which leads to uncertainty, costs and regulatory risks .
  23. 23. That situation is about to change. Really? With Affordable Care Act (take effect on January 1, 2015) for businesses having more than 50 full-time equivalent employees.
  24. 24. It is Easy for SMBs to Go Green and Save Green
  25. 25. The adoption for greener IT solutions is not new, but in 2014, we will move into a perfect green storm.
  26. 26. Harris Poll - over 74% of American adults believe in the global warming theory And more than 73% of U.S. citizens demanding countries to limit greenhouse gas and carbon monoxide emissions. SMB IT vendors are able to make the most of this opportunity with new, economical and energy saving products.
  27. 27. Make Way For An SMB Influencer Shake-Up
  28. 28. 69% of presidents/owners help assess potential solutions, and 81% create the final decision. In medium businesses, line- of-business and departmental executives are the most likely staff to recognize the demand for new alternatives. Change of influencer landscape.
  29. 29. So who will the new influencers be? Accountants and some other professional advisors (for industry or line-of-business) that SMBs have an proven relationship with will become more stronger influencers.
  30. 30. About Ace Cloud Hosting Ace Cloud Hosting powered by Real Time Cloud Services (RTCS), is Intuit Authorized commercial QuickBooks hosting provider to CPAs, SMBs, Bookkeepers and ranks amongst the leading QuickBooks hosting providers. RTCS has been in the application hosting business for more than a decade delivering significant value to its clients.
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  32. 32. Research Source : SMB Group Top 10 SMB Technology Trends For 2014!