OSF Healthcare Performance Improvement with PowerSteering Software


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OSF Saint Francis is the fourth largest medical center in Illinois. In this insightful presentation summary, OSF's Lisa Fuller, Director of Six Sigma, and Phillip Baer, Master Black Belt, reveal how their organization has successfully implemented change management throughout the healthcare system.

View the full recording to learn how the hospital has made dramatic performance improvements in patient care, medication safety, infection reduction and capacity management by:

-Leveraging complementary methodologies, including Lean, DMAIC, and "Rapid Improvement"

-Creating a culture of continuous improvement across stakeholder groups

-Determining performance improvement priorities

-Reducing cycle time to improve patient outcomes

-Tracking projects and benefits realization in PowerSteering Software

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  • Who are we
  • Phil Baer-reports-
  • OSF Healthcare Performance Improvement with PowerSteering Software

    1. 1. Performance Improvementat OSF HealthCarePresenters:  Lisa Fuller, Director of Six Sigma  Phillip Baer, Master Black BeltWelcome!Thank you for joining us.
    2. 2. Process Improvement Customers
    3. 3. Performance ImprovementOverview
    4. 4. Who Are We Flagship hospital of OSF Healthcare System – 7 Acute care hospitals • 2 pending – 1 Long term care facility – OSF Medical Group 616 bed teaching hospital affiliated with University of Illinois College of Medicine Average daily census = 481 Several off campus outpatient sites More than 5,900 employees 750 physicians on staff and 190 adjunct staffSFMC 6 Sigma/PI Department
    5. 5. Methodologies (a.k.a. “PI toolbox”) VisibilityResistance = Change Management Balance Investment = Portfolio Management Waste = Lean Multiple project with related goals Coordination Common Benefit = Program ManagementVariation = 6 SigmaLong Project = Rapid Improvement Model TimeDuration Schedule Budget Resources = Project ManagementSubparexperiences =Patient Family Centered Care SFMC 6 Sigma/PI Department
    6. 6. 3 Threads Finding better ways to meet each patient’s needs -- every patient, every time Making the work experience for every staff person meaningful & rewarding Increasing each staff person’s ability to improve his/her own work & contribute to betterment of systemSFMC 6 Sigma/PI Department
    7. 7. PowerSteeringSupporting SFMC PI
    8. 8. Project & PortfolioManagement Solution  POWERSTEERING is our chosen PM Tool – Coordinates our Project Management – Centralized Repository for project tools and documentation that is accessible via the internet – One stop shopping – Collaboration – Reporting functions • Financial • Active Project Overview – PMI made easy – Facilitates Project Replication across system – Customer Support SFMC 6 Sigma/PI Department
    9. 9. Dashboard Visual Portal Great Visual Tools to include in monthly reportSFMC 6 Sigma/PI Department
    10. 10. Project DashboardSFMC 6 Sigma/PI Department
    11. 11. Project DetailsSFMC 6 Sigma/PI Department
    12. 12. Conclusions 6 Sigma/PI works for Healthcare Proven Bottom Line Impact for Hospitals (29 million) Improved Processes through Customer Involvement Results Long Lasting Detailed Documentation allows for control Problems Solved by Data Standard data repository, PM solutions to timelines, and reporting functions that have replaced manual, spreadsheet-based processes, PowerSteering.SFMC 6 Sigma/PI Department
    13. 13. Want more?Performance Improvement at OSFHealthcareWant to see the full presentation?Or Contact UsPowerSteering Softwarewww.powersteeringsoftware.com1-866-390-9088