OSF Saint Francis is the fourth largest medical center in Illinois. In this insightful presentation summary, OSF's Lisa Fuller, Director of Six Sigma, and Phillip Baer, Master Black Belt, reveal how their organization has successfully implemented change management throughout the healthcare system.
View the full recording to learn how the hospital has made dramatic performance improvements in patient care, medication safety, infection reduction and capacity management by:
-Leveraging complementary methodologies, including Lean, DMAIC, and "Rapid Improvement"
-Creating a culture of continuous improvement across stakeholder groups
-Determining performance improvement priorities
-Reducing cycle time to improve patient outcomes
-Tracking projects and benefits realization in PowerSteering Software