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The only quantitative 
assessment of the payments 
industry’s readiness 
to ignite or adapt to 
innovation and change 
Proprietary & Confidential. Not for Distribution 
without express written permission
The Innovation Readiness Index | Scope & Purpose 
There is currently no consistent, 
reliable benchmark that measures 
how companies are addressing 
innovation in the payments space. 
The rapid evolution of technology is 
making it critically important to 
understand how well certain 
segments are performing as well 
as how specific companies compare 
within each segment. 
Scope 
US Retail Payments 
Purpose 
Assess Each Player’s 
Readiness to Ignite or Adapt 
to the Innovative Changes in 
Payments (vs. each other 
and vs. other segments) 
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Vision 
Our vision is to be THE brand index for 
payments innovation – a credible, reliable 
ranking of companies. 
It will help individual companies identify their 
strengths and weaknesses vs. the competition. 
It will signal where they need to improve their 
external perception or where they can leverage 
brand strengths. 
It will demonstrate where certain segments fall 
short vs. other segments and potential areas 
they can leverage to move the needle forward. 
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | How it Works 
Methodology 
With development and guidance from leading academics and industry thought leaders, 
the Innovation Readiness Index leverages proven methodologies for measuring 
innovation strategies and execution. Its structure ensures that it is not biased towards one 
industry segment, enables rich external evaluation, and is uniquely distinctive within the 
payments industry. 
What’s In It? 
Objective performance metric derived from multiple data points including 
• Professional payment industry perceptions of company performance using survey 
methodology from PYMNTS subscriber base 
• Patent strength, using competitive impact 
• Financial metrics and performance 
• Company investments, partnerships, active initiatives 
Categories covering 100 companies 
Top companies from across the payments value chain including: 
• Networks 
• Issuers 
• Money Transmitters 
• POS Enablers 
• Commerce Platforms 
• Security 
• Stored Value 
• Processors 
• Rewards & Loyalty 
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Components 
Components 
“The Index” – multiple, objective data elements combined to determine the value 
for each company based on a rigorous methodology. 
Self-evaluation survey – an in-depth analysis of what drives innovation within each 
company and the ability to create value within the ecosystem. Categories include: 
• Role of Innovation 
• Value Proposition 
• Sources of Value 
• Monetization model 
• Ignition strategy 
Purpose of each component 
The Index is designed to give all companies a “starting point” and reflect where they stand 
today with regards to driving innovation. In addition, it will also reflect how individual segments 
compare to each other – For example are Rewards companies leading the way vs. 
Processors? 
The self-evaluation survey is a deep dive into the “what” of a particular company. It provides a 
richness of the process, focus and value captured by innovation. Perhaps more importantly, it 
will allow you to compare how your institution handles innovation vs. your peers or other 
companies within the ecosystem by indexing across all other participating entities. 
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Program Architects 
David Evans 
• Founder, Market Platform Dynamics 
• Visiting professor at University College London & the University of Chicago 
• Ph.D. in Economics, University of Chicago and Author of Paying with Plastic 
Karen Webster 
• CEO, Market Platform Dynamics and President, PYMNTS.com 
• One of the world’s leading experts on emerging payments and commerce 
• Masters Degree in Marketing from John’s Hopkins University 
Gloria Colgan 
• Recognized leader in the successful design and deployment of new products and 
emerging payment strategies worldwide 
• Over 20yrs experience of working with financial institutions and retail partners 
• Managing Director, Market Platform Dynamics 
• MBA in Finance from the University of Chicago Booth School of Business 
Josh Lerner 
• Jacob H. Schiff Professor of Investment Banking at Harvard Business School, and 
head of the Entrepreneurial Management unit 
• Ph.D. in Economics from Harvard 
• Author, The Architecture of Innovation, The Venture Capital Cycle, The Money of 
Invention, and Boulevard of Broken Dreams 
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | The Output 
Proprietary Report & Analytic Platform 
Participating companies receive access to a detailed annual report with 
summary findings, company and industry rankings/benchmarking based on: 
• Quantitative index 
• Perception of the company based on feedback from PYMNTS.com 
subscribers 
• Patent strength 
• Financial metrics 
• Four additional metrics that combined comprise “the index” 
• Self evaluation score indexed vs. competitors and vs. other payment 
segments 
Robust Analytic Platform 
PYMNTS will create and host a robust analytic platform which allows each company to cross-tab and 
analyze responses for categories in which they participate. The data contained within the platform will 
allow participating companies to benchmark themselves against the competition across a number of 
dimensions including external perception scores, patent value and strength, innovation investment 
history, org structure and culture, financial commitment, strategic focus, degree to which the company 
has influence on the rest of the ecosystem, asset value and innovation rigor 
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Example 
Example report – Patent Information 
Quality 
Competitive Impact 
Quantity 
Portfolio Size 
Client 
Bubble Size: 
A Patent Asset Index™ 
B 
C 
D 
F H 
I 
E 
G 
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Example 
Example report – Evolution of patent portfolios over time 
Bubble Size: 
Patent Asset Index™ 
Company A 
Company B 
Quality 
Competitive Impact 
Quantity 
Portfolio Size 
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Participation 
Complete access: 
Participation in robust self-evaluation. 
Results from self-evaluation indexed to 
other participants and included with annual 
report and analytic platform, plus critical 
patent insights. In addition, company 
receives quarterly updates, including key 
patent filings, investment activity and new 
product introductions. 
Baseline: 
Self evaluation and final report 
+ Quarterly reports available 
+ Analytic Platform available 
Proprietary & Confidential. Not for Distribution without express written permission

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Innovation Readiness Index Overview

  • 1. The only quantitative assessment of the payments industry’s readiness to ignite or adapt to innovation and change Proprietary & Confidential. Not for Distribution without express written permission
  • 2. The Innovation Readiness Index | Scope & Purpose There is currently no consistent, reliable benchmark that measures how companies are addressing innovation in the payments space. The rapid evolution of technology is making it critically important to understand how well certain segments are performing as well as how specific companies compare within each segment. Scope US Retail Payments Purpose Assess Each Player’s Readiness to Ignite or Adapt to the Innovative Changes in Payments (vs. each other and vs. other segments) Proprietary & Confidential. Not for Distribution without express written permission
  • 3. The Innovation Readiness Index | Vision Our vision is to be THE brand index for payments innovation – a credible, reliable ranking of companies. It will help individual companies identify their strengths and weaknesses vs. the competition. It will signal where they need to improve their external perception or where they can leverage brand strengths. It will demonstrate where certain segments fall short vs. other segments and potential areas they can leverage to move the needle forward. Proprietary & Confidential. Not for Distribution without express written permission
  • 4. The Innovation Readiness Index | How it Works Methodology With development and guidance from leading academics and industry thought leaders, the Innovation Readiness Index leverages proven methodologies for measuring innovation strategies and execution. Its structure ensures that it is not biased towards one industry segment, enables rich external evaluation, and is uniquely distinctive within the payments industry. What’s In It? Objective performance metric derived from multiple data points including • Professional payment industry perceptions of company performance using survey methodology from PYMNTS subscriber base • Patent strength, using competitive impact • Financial metrics and performance • Company investments, partnerships, active initiatives Categories covering 100 companies Top companies from across the payments value chain including: • Networks • Issuers • Money Transmitters • POS Enablers • Commerce Platforms • Security • Stored Value • Processors • Rewards & Loyalty Proprietary & Confidential. Not for Distribution without express written permission
  • 5. The Innovation Readiness Index | Components Components “The Index” – multiple, objective data elements combined to determine the value for each company based on a rigorous methodology. Self-evaluation survey – an in-depth analysis of what drives innovation within each company and the ability to create value within the ecosystem. Categories include: • Role of Innovation • Value Proposition • Sources of Value • Monetization model • Ignition strategy Purpose of each component The Index is designed to give all companies a “starting point” and reflect where they stand today with regards to driving innovation. In addition, it will also reflect how individual segments compare to each other – For example are Rewards companies leading the way vs. Processors? The self-evaluation survey is a deep dive into the “what” of a particular company. It provides a richness of the process, focus and value captured by innovation. Perhaps more importantly, it will allow you to compare how your institution handles innovation vs. your peers or other companies within the ecosystem by indexing across all other participating entities. Proprietary & Confidential. Not for Distribution without express written permission
  • 6. The Innovation Readiness Index | Program Architects David Evans • Founder, Market Platform Dynamics • Visiting professor at University College London & the University of Chicago • Ph.D. in Economics, University of Chicago and Author of Paying with Plastic Karen Webster • CEO, Market Platform Dynamics and President, PYMNTS.com • One of the world’s leading experts on emerging payments and commerce • Masters Degree in Marketing from John’s Hopkins University Gloria Colgan • Recognized leader in the successful design and deployment of new products and emerging payment strategies worldwide • Over 20yrs experience of working with financial institutions and retail partners • Managing Director, Market Platform Dynamics • MBA in Finance from the University of Chicago Booth School of Business Josh Lerner • Jacob H. Schiff Professor of Investment Banking at Harvard Business School, and head of the Entrepreneurial Management unit • Ph.D. in Economics from Harvard • Author, The Architecture of Innovation, The Venture Capital Cycle, The Money of Invention, and Boulevard of Broken Dreams Proprietary & Confidential. Not for Distribution without express written permission
  • 7. The Innovation Readiness Index | The Output Proprietary Report & Analytic Platform Participating companies receive access to a detailed annual report with summary findings, company and industry rankings/benchmarking based on: • Quantitative index • Perception of the company based on feedback from PYMNTS.com subscribers • Patent strength • Financial metrics • Four additional metrics that combined comprise “the index” • Self evaluation score indexed vs. competitors and vs. other payment segments Robust Analytic Platform PYMNTS will create and host a robust analytic platform which allows each company to cross-tab and analyze responses for categories in which they participate. The data contained within the platform will allow participating companies to benchmark themselves against the competition across a number of dimensions including external perception scores, patent value and strength, innovation investment history, org structure and culture, financial commitment, strategic focus, degree to which the company has influence on the rest of the ecosystem, asset value and innovation rigor Proprietary & Confidential. Not for Distribution without express written permission
  • 8. The Innovation Readiness Index | Example Example report – Patent Information Quality Competitive Impact Quantity Portfolio Size Client Bubble Size: A Patent Asset Index™ B C D F H I E G Proprietary & Confidential. Not for Distribution without express written permission
  • 9. The Innovation Readiness Index | Example Example report – Evolution of patent portfolios over time Bubble Size: Patent Asset Index™ Company A Company B Quality Competitive Impact Quantity Portfolio Size Proprietary & Confidential. Not for Distribution without express written permission
  • 10. The Innovation Readiness Index | Participation Complete access: Participation in robust self-evaluation. Results from self-evaluation indexed to other participants and included with annual report and analytic platform, plus critical patent insights. In addition, company receives quarterly updates, including key patent filings, investment activity and new product introductions. Baseline: Self evaluation and final report + Quarterly reports available + Analytic Platform available Proprietary & Confidential. Not for Distribution without express written permission