Personal Information
Organization / Workplace
District Prague-West, Czech Republic Czech Republic
Industry
Presentations / Communications
Website
www.unicall.cz
About
Business developer with broad experience in all aspects of business processes´ outsourcing. Customer service, retention, collection, sales, back office. Direct experience with utilities, finance&insurance, telco, internet, non-profit and FMCG. Focus on prospecting, networking, negotiation, client acquisition, project launching, project running.
Specialties: Call centres - inbound, outbound, back office; Sales couriers - for higher conversion; Door-to-door - with incorporated Quality assurance
Tags
unicall
patrik pavel
call centrum
call centre
b2b
telemarketing
outsourcing
telesales
contact centre
customer experience
high conversion
increase sales
leads
live chat
customer engagement
presentation
zákaznický servis
kontaktní centrum
teleupdating
veletrh řešení
soft collections
vymáhání
cross-sell
winback
pojištění
upsell
online lead
kreditní karty
banky
lead generation
online
b2c
telemarketing lists
case studies
offline
outbound telemarketing
úspora
back office
b2b vs. b2c
best leads
automotive
call centre statistics
smartphone
reporting
fundraising
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