About Business developer with broad experience in all aspects of business processes´ outsourcing. Customer service, retention, collection, sales, back office. Direct experience with utilities, finance&insurance, telco, internet, non-profit and FMCG. Focus on prospecting, networking, negotiation, client acquisition, project launching, project running.
Specialties: Call centres - inbound, outbound, back office; Sales couriers - for higher conversion; Door-to-door - with incorporated Quality assurance