Presentation by Nikhil Kejariwal & Hariish Wadhawa for OSM IIM Kashipur Session

1. Operations – IT
ERP - THE MUMBO-JUMBO AND THE JARGON.

2. Operations - Basics
Achieve excellence in production operations, infrastructure and service management.
Relation b/w IT & Operations:
• IT for Operations
• Enabling Services. Automating Processes. Data centralization and overall processes overview.
“IT is an enabler, not the driver.”
• Operations in IT
• IT operations management (or more commonly, just "operations") is generally agreed to encompass the day-to-day tasks
related to the management of technology infrastructure components and the more granular needs of individual applications,
services, storage, networking and connectivity elements of a total IT stack in any given deployment scenario.

3. ERP - Enterprise Resource Planning
ERP system typically handles company's logistic, distribution, shipping, manufacturing,
procurement and sales order (among other things).
Today the most ERP software provide Business Intelligence feature for leveraging ERP database into
Decision Support System because the decision makers need to analyze company's performance to
prepare appropriate actions.
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Integrating physical layer to ERP
Mobile solutions
Solutions for plant operations and production
Inventory maintenance and analytics
Asset management solutions
Pipeline automation, integration, real-time data
Terminal automation, safety system automation, retail automation solutions, Plant information
management systems

6. CRM
Quotation
Ordering
Accounting
Invoicing
Data Analysis / Reports
Client Profiling
Client Support

7. HRM
Employee Management
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Recruitment Management
Leave Management
Payroll Management
Attendance Management
Organizational Management
IT/Infra Management
 Assets
 Records
 User/File Management

8. SCM
Branch/ Agent Management
Franchise Management
Logistics Management
Purchase Management
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Quotation
Ordering
Stocking
Payment
Inventory Management
 Stock Control
 Stock Transfer
Production Management
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Raw Material Management
Bill Of Material
Production Scheduling/Forecasting
Line Management
Quality Management

9. Example – TCS Employee Portal

10. Ultimatix – Where All the Action Is..
Learning Management System
Integrated Project Management System
“Time Sheet Entry” & Leave Management System
Senior Management Dashboards
Employee Allocation
Request for Resources – Global Help Desk
LTA, “Bouquet of Benefits”, TRLP
Employee Information/Location Allocation for the Resource Management Group
Knowledge Bank
Social Interaction - Knome

11. ERP- Implementation
Definition
and
Analysis
Design
Build
Transition
Production

12. ERP – Advantages and Hurdles
 Advantages
 Integration
 Efficiency
 Cost reduction
 Less personnel
 Accuracy
 Hurdles
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Very Complex
High Costs
Time Intensive
Only certain modules implemented at a time
Need of an outside consultant

13. Offices before ERP

14. Offices after ERP

15. THANKs for Your attention