30855 pre starterpdf_v7_hires21Presentation Transcript
Candidate Interview Toolkit1
IntroductionInspiring brands, inspiring businessWelcome andthank you forconsideringUnilever asa prospectiveemployer.It is likely that you are familiar with Unilever,and even more aware of the brands thatbelong to us: Dove, Flora, Hellmann’s, Lynx,Persil, Magnum, TRESemmé and TIGI Hair care,to name a few. 167,000 people around theworld work to bring them to life. They’re soldin 180 countries, and 160 million times a day,someone, somewhere chooses one. We makean impact on people’s lives every day, andwe’re committed to doing that sustainably.Unilever is an inspiring and motivational placeto work, with a vast range of roles, disciplines,functions and locations that satisfy the mostimaginative and determined minds. Weencourage all our employees to develop andgrow within the organisation and that is whywe have gained our reputation as one of theworld’s most admired employers by providingContents1. About Unilever and our brands• Our business• Unilever’s Sustainable Living Plan• Winning with brands and innovation2. Great people, Great Place• Why join Unilever?• Our business areas• Our culture• Development opportunities,reward and benefits3. Your Unilever recruitment journey• 5 steps to success!• What we are looking for• Interview hints and tipsUsing this candidate toolkitYou can browse this candidate toolkit by section or page by page, using the navigation barat the top left of the document. Use the arrows to browse by page, and click ‘Home’ toreturn to this contents page. Clicking on the chapter heading in the navigation will take you tothe beginning of that section. See below for an example:an environment where individuals can achievetheir goals, both professionally and personally.This candidate toolkit is designed to supportyou through your Unilever recruitmentexperience. It will help you prepare for yourinterview and should give you sufficientinformation on who we are and what we do.I wish you every success with your applicationand I hope you enjoy your experience withUnilever! Georgina WhittleTalent Acquisition Manager,Unilever UK & Ireland1. About Unilever and our brands2. Great people, great place3. Your Unilever recruitment journeyHome > 1. About Unilever and our brands > Our businessHome > Introduction
1. About Unilever and our brandsWe work to create a better future every day.We help people feel good, look good and getmore out of life with brands and services that aregood for them and good for others.We will inspire people to take small everydayactions that can add up to a big difference forthe world.We will develop new ways of doing businessthat will allow us to double the size of ourcompany while reducing our environmentalimpact.Who we areHome > 1. About Unilever and our brands > Our businessOur business (Page 1 of 2)• 167,000 employees and 22 nationalities areamong our top tier Managers.• Our products are sold in more than180 countries.• Unilever UK & Ireland employs 7,500 people atover 20 sites.Where we areUnilever’s vision – to create a better future everyday – is closely based on the spirit in which thecompany was formed over a century ago.The businesses that formed Unilever were notonly the most successful but also the mostphilanthropic of their time, improving the welfareof their workers and developing products withsocial impact.Where we come fromClick here to find out moreFind out more about our UK and Ireland locations
Home > 1. About Unilever and our brands > Our business1. About Unilever and our brandsOur business (Page 2 of 2)We compete in 11 categories and have globalleadership in 7.Leading our industry...Unilever has the strategic ambition, to doublethe size of our company while reducing ourenvironmental impact....with an audacious goalWe are continually strengthening our portfolio. Wedo this by expanding existing categories into newgeographies or by making ‘bolt on’ acquisitions.Unilever’s portfolio of categoriesLeading category positionenvironmental impact€80bn€40bn• Savoury• Dressings• Tea• Ice Cream• Spreads• Deodorants• Mass SkinWorld No.1World No.2LocalStrength• Savoury• Dressings• Tea• Savoury• Dressings• Tea19.4%Refreshment32%Foods17.5%Homecare31.1%Personal Care
Home > 1. About Unilever and our brands > Unilever’s Sustainable Living Plan1. About Unilever and our brandsUnilever’s Sustainable Living Plan (Page 1 of 2)Our vision is to create a better future in which peoplecan improve their quality of life without increasing theenvironmental footprint.Our strategy is to increase our social impacts byensuring that our products meet the needs of peopleeverywhere for balanced nutrition, good hygieneand the confidence which comes from having cleanclothes, clean hair and good skin.To do so, we‘ve developed Unilever’s Sustainable LivingPlan (USLP) – a roadmap explaining how we are goingto change the way we do business and grow withinthe natural limits of our planet.Our plan is designed to reduce our impacts across thewhole lifecycle of products.A business with a conscienceOur targets in briefUNILEVERBRANDSSMALL,EVERYDAYACTIONSBILLIONS OFCONSUMERSBIGDIFFERENCEClick here to find out moreClick here to find outmore about Unilever’sSustainable Living Plan!
Home > 1. About Unilever and our brands > Unilever’s Sustainable Living Plan1. About Unilever and our brandsUnilever’s Sustainable Living Plan (Page 2 of 2)Successful steps made towards the USLPIMPROVING HEALTHAND WELL BEINGHEALTH &HYGIENEWATER WASTEGREENHOUSEGASESSUSTAINABLESOURCINGBETTERLIVELIHOODSNUTRITIONENHANCINGLIVELIHOODREDUCING ENVIRONMENTAL IMPACTThis brand has alreadyhelped more than8 million youngpeople improve theirself-esteem, andincreased loyalty tothe brand amongconsumers aware of theprogramme.This product hasused its influence, inpartnership with amajor customer, tomotivate consumersto cut their waterconsumption.This brand has launcheda €1 million fund tosupport growers as theyconvert to sustainableprocesses.The packaging of thisproduct has beenre-designed, saving113 metric tonnes ofresin, and €1.8 millionannually. It also looksmore aestheticallyappealing!The category behindthis product set upa Joint Business Planwith a major retailer,delivering substantialbenefits for Unileverand the retailer alike.In 2006 Ben & Jerry’slaunched the world’sfirst ever vanilla IceCream with Fair Tradeingredients.Today, the ingredientsin every ice cream theynow make that canbe certified Fair Trade,will be.The tea found in everyPG Tips tea bag isgrown using sustainablefarming methods, andthe workers who pickedit earn a decent livingand have good workingconditions.
Home > 1. About Unilever and our brands > Winning with brands and innovation1. About Unilever and our brandsWinning with brands and innovationGreat Brands Bigger, better, faster innovationThis means using technology to create bigger,better innovation platforms that are then rolledout rapidly to multiple markets.Dove Men+CareA bold move into the men’s personal groomingcategory, was launched in over 30 countriesin 2010.Cornetto EnigmaUses nozzle-technology to add a rich sauce andan ice cream flame – all wrapped in its uniquepackaging.Knorr StockpotDrives growth into a mature marketthrough a new format clearly targetedon consumer needs.Brands and innovation are the lifeblood of ourbusiness. Success means developing products thatkeep pace with changes in consumer lifestyles andthat appeal to people at all income levels.Professional skin care treatmentIncreased investment in Spa and SalonInternational which operates Pond’s and Dovebranded spas. This enables these brands to extendinto the professional space and to gain insightson how new innovations will perform in this verydifferent environment.400 BRANDSGLOBALLY &GROWINGMARS2011REXONAClick here to find out more about our brands
Home > 2. Great people, great place > Why join Unilever?2. Great people, great placeWhy join Unilever?Why join us?We are Unilever. Our people are the brand, thebusiness and the leaders in making themselves andour business a success. Our business moves in linewith consumer trends. We have to react quickly tocompetition and to market conditions. We neverstand still.We have a big growth ambition, to double the sizeof our business whilst reducing our environmentalfootprint. So not only do we look ahead withambition, we look ahead to do the right thing forour consumers, communities and the world we –and our children – live in. We’ve made great progress on our journey tobecome the number one FMCG Company, butthere is more to do. But none of this is possiblewithout the right people in the right jobs andwithout people who want to work for Unileverand share in our success. So it’s an excitingenvironment in which great people can makea big difference.What do our employees say?“From day one, whether you’rean intern or an associate brandmanager you’ve got a largeamount of responsibility forprojects.”James WongManaging DirectorUnilever Taiwan/Hong KongLiz SmithResearch and DevelopmentUnilever UK & Ireland“My work is a great example of theway Unilever works best: Localinsight, technological developmentand product innovation leading toeveryone being better off.”“Unilever is a great place to developyour career. You can work with wellknown global brands in differentmarketplaces. You can be the guideof your own career: if you do well,new challenges will be offered to you.”Jorg BrouwerCustomer Development Director Home& Personal CareUnilever Benelux“I get a buzz from walkinginto a supermarket andseeing products on theshelves that I know I havecontributed to puttingthere.”Delia HarveyInformation TechnologyUnilever UK & Ireland“I get a buzz from walkinginto a supermarket andseeing products on theshelves that I know I havecontributed to puttingthere.”
Home > 2. Great people, great place > Our business areas2. Great people, great placeOur business areas (Page 1 of 2)Human Resources• We might be famous for our brands, but it’s our people who bring Unilever to life. Unilever UK &Ireland employs 7,500 employees over 20 sites.• 90% of UK & Ireland employees feel we supportenvironmentally friendly working practices.• More than 40% of managers in the UK & Irelandare women.• In 2010, we achieved the #1 spot in Europe in theHay Group’s 20 Best Companies for leadership.• In 2011, we won a silver Good Employer awardat the Food and Drink Federation.Research and DevelopmentMarketing• 1st ever TV ad in the UK - Unilever was the firstcompany to advertise on British television in1955. Advert was for D&W Gibbs SR Toothpaste.• 1st ever colour TV ad in the UK - Unilever airs thefirst colour TV advert for Bird’s Eye Peas in 1969.• 1st ever smile-activated ice-cream vendingmachine in 2010 (Launching Globally 2011).• More than 100 brands launched in new marketsin 2010.• 54 awards won by Axe at the Cannes LionsAdvertising Festival over the past 5 years.• William Hesketh Lever, one of the founders ofUnilever, introduced Sunlight Soap in 1890’sthat helped popularise cleanliness in VictorianEngland.• Innovation rate up to 33% of turnover, withbigger projects hitting more markets, morequickly.• Unilever holds 20,000 granted and filed patentsworldwide.• We typically file more than 300 new patentapplications a year.• R&D teams are based in 92 locations around theglobe. There are 3 R&D sites in the UK & Ireland.2 of them are part of the 6 key labs spreadaround the world.Supply Chain and DistributionPeople: Over half of Unilever’s employees are inSupply Chain: That’s over 90,000 people.Procurement: We spend €26 billion per year withover 70,000 suppliers, and source from more than100,000 small farmers.Simplifying the supply chain: We haveconsolidated our single global supply strategy,creating a globally-led, flatter structure thatmakes decision-making faster and makes usmore responsive to customers’ needs. By thinkingdifferently about the supply chain, we havebecome more flexible – and created savings toreinvest in the business.
Home > 2. Great people, great place > Our business areas2. Great people, great placeOur business areas (Page 2 of 2)Finance• €44.3 billion in sales, €3.4 billion of cashgenerated each year. Finance plays a criticalrole across every aspect of Unilever’s business. We enable the business to turn our ambitionand strategy into sustainable, consistentperformance.• €6 billion invested in promoting our brands.We invest smartly behind the biggest growthopportunities – identifying the fastest-growingand most profitable markets and categorieswhere we are best-placed to win.• We are innovators. In India we worked withthe local community to help open over a 1,000bank accounts in rural India through our ShaktiAmmas programme.Information Technology• What’s working in Information Technologylike? It’s working in multi-million euro projects.You could be finding ways to save CO2 bycreating state-of-the art European technologysystems; working with digital agencies to keepa major website running smoothly; facilitatingcommunication across the globe and so on.• First to advertise using iAd on the iPhone (2010)and iPad (2011).• 54 Telepresence room globally connecting uswith customers & suppliers.Customer Development• Unilever’s customers are the outlets throughwhich we reach our consumers. They varyin format from market to market. Frombig international retailers, cash-and-carrysupermarkets to small privately owned shops andvendors in open food markets.• In 2010, we expanded our network of CustomerInsight and Innovation Centres (CiiCs), whichallow us to work closely with retailers to trialnew strategies for merchandising, displays andpackaging without having to run in-store pilots.• Our top 20 brands account for around 70% ofour sales.• Four Pot Noodles are sold every second.• 35 million cups of PG tips are drunk every day,which is enough to fill six olympic sizeswimming pools.
Home > 2. Great people, great place > Our culture2. Great people, great placeOur cultureWork life balanceOur working environmentJuggling the demands of life outside work andcareer ambitions can be difficult. The vision for ourfuture business is an environment where “work isan activity, not a place”. We give employees thechance to work flexibly through schemes suchas part time hours and agile working, as well ascareer breaks and enhanced maternity pay.At Unilever, we’ve created an environment wherepeople with energy, creativity and commitmentwork together to fulfil ambitious goals and realisetheir true potential. We do this through:• Innovative and inspiring workspace to promotecreative thinking.• An informal but high performance, highengagement culture.• Diversity – our people are drawn from a diverserange of cultures and backgrounds.DiversityDiversity has always been at the heart of ourfundamental values. It is expressed in our brands,our supply chain, and in the way we manage allour business.Take our Dove brand. Dove stands for real beauty,the entire product line encourages women toembrace who they are, in all their diversity – age,size, colour and creed.Take our commitment to empowering women.In India, over 60,000 women currently work asUnilever sales distributors in the Shakti project.These Shakti entrepreneurs cover 500,000 villagesand reaching 350 million people in rural India.Shakti means ‘strength’ in Sanskrit, and theproject educates women, finances micro-loans,and supports them in setting up their own smallbusinesses. These women, locally known as ShaktiAmmas (mothers), are now empowered to createbetter lives for themselves and generations of theirchildren.Unilever logo explainedEver wondered what all the icons that make upUnilever “U” logo actually stand for?Performance cultureThere is a strong link between what you deliverand personal reward; so as your performanceimproves, the greater opportunity you will haveto earn higher reward.People in our communitiesWe have a flexible approach that empowers ourpeople and our brands to make a difference –through volunteering, raising money, donatingproducts or participating in social relatedmarketing campaigns. In fact, in 2010, wedonated the following to charities, communityorganisations and schools across the UK:• £2 million cash• 8,000 hours• £1 million worth of products.Click here where all is revealedClick here to find out more
Home > 2. Great people, great place > Development opportunities, rewards and benefits2. Great people, great placeDevelopment opportunities, rewards and benefitsRewardFixed reward elements – e.g. base salary; locationallowance (eligibility dependent on site).Variable pay allowance – This is paid annually ona discretionary basis dependent on performance.Optional elements – Pension scheme; BUPAPrivate Health Insurance (dependent on location).Health and Well BeingOur Fit Business programme encourages a healthylife style through activities that are designedto help everyone in the company take care ofthemselves. From initiatives concentrating onfitness, nutrition and personal care to thosefocusing on heart, mind and spirit.Training and developmentOur aim is to help our people build theirprofessional capabilities, both to succeed withinUnilever and to remain market competitive.We do this through scope to learn ‘on the job’,experienced mentors and world-class developmentprogramme.The nice bits• 25 days annual leave plus bank holidays.• Sick pay.• Enhanced maternity pay.• Agile working environment (across most sites).• A Restaurant (across most sites).• Discounted staff shop (across most sites).(not applicable on all sites)
Home > 3. Your Unilever recruitment journey > 5 steps to success!3. Your Unilever recruitment journey5 steps to success!1. Telephone InterviewWhat to expect: A competency based interview,where we’ll be looking for evidence of when youhave displayed the Unilever behaviours in yourprevious experience. To help you prepare, pleaseread our interview hints & tips.Purpose of interview: To assess your suitability forthe role you’ve applied for, based on key skills anddemonstration of Unilever behaviours.Duration: 30-60 minutes.1. Telephone interviewWhat to expect: A competency based interviewdesigned to probe technical skills and behavioursrequired for the job. Most interviews are face-to-face but with the global reach of Unilever this isn’talways possible!Please note that on some occasions you may berequired to undertake additional activities (e.g.online testing, powerpoint presentations etc).Purpose of interview: To evaluate the technical‘know how’ and the core behaviours that you needto know and demonstrate, to be able to operateand perform well in the job.2. Competency based interviewWhat to expect: If successful, we will contactyou to inform you of your offer details includingsalary, hours, benefit package and any applicableallowances.What do I need to do: The sooner you acceptthe offer, the earlier we can send your contractdetails pack.3. Verbal offerWhat to expect: Your recruiter will notify you ofthe interview outcome either via email or telephone.Interview feedback can be provided, but you willneed to request this from your recruiter.If unsuccessful, your application will not be takenany further, but you may re-apply for any othervacancies in the future.Interview outcomeWhat to expect: Your paperwork will arrive viathe post within 6 business days after you haveaccepted the offer. You will receive a pack offorms and information regarding elements of thebenefits package.What do I need to do: You will be expected toread thoroughly and complete these forms andreturn them within 10 business days.4. Contract of employment and offer detailsWhat to expect: Whether a junior or experiencedprofessional, our programme is designed tosupport you when you are likely to feel most inneed of information and support, enabling you toget up to speed as quickly as possible. You mightfind you receive a couple of nice surprises alongthe way too.What do I need to do: Take accountability foryour orientation as set out in your onboardingroadmap.5. Onboarding and inductionSelected fortelephoneinterview1. TelephoneInterviewIf successfulyou will beselected forinterview withthe hiringmanager2. Competencybased interviewInterviewoutcome3. Verbal offer4. Yourcontract ofemploymentand offerdetails5. Onboardngand inductionYour Unileverrecruitment journey5 steps to success!
Home > 3. Your Unilever recruitment journey > Interview hints and tips3. Your Unilever recruitment journeyInterview hints and tips1. Telephone InterviewThe Unilever behaviours or Standards ofLeadership (SoL) define the way we need to dothings in order to double the size of our business.Everyone should be making a difference, with atrue passion for winning, challenging the statusquo, seeing opportunities everywhere, takingthe lead, turning challenges into opportunities,committing and delivering, helping to buildthe culture that we need to drive us towardsour vision.What we are looking for 1. Telephone InterviewThe telephone interview is the first stage of theUnilever interview process and will determine ifyou are suitable to progress for a particular role.Please allow 30 to 60 minutes, dependant on therole and level you’ve applied for.Below are some hints and tips which you may finduseful:• Find a quiet place where you will have nointerruptions for the duration of the call.• Make sure that your telephone line is workingand that you are in an area with full networkcoverage.• Be prepared for the interview and do yourresearch! Find out about Unilever’s recentacquisitions, marketing campaigns and brands.To review our annual reports, click here.• Familiarise yourself with the concept ofbehavioural based questions. Questions oftenbegin with “Tell me about a time when…” or“Give me an example of…” and have a thinkabout a few potential examples.• Be yourself – act naturally, the interviewer wantsto get to know you.• It’s OK to ask questions – remember it’s a two-way conversation.How to prepare for your telephone interviewThe face-to-face interview is a competency basedinterview designed to probe specific skills andbehaviours required for the job. Dependent on therole and level, you may meet more than one hiringmanager.Below are a few hints and tips which you may finduseful:• Preparing for a competency based interview iscritical. Spend some time ‘dissecting’ the jobadvert and browsing our website. Looking forkey words will give you an indication of the typeof competencies and behaviours that may beassessed in the recruitment process.• Think back over your past experiences andsituations you’ve been involved in that mightdemonstrate the behaviours we’re looking for.• A useful technique to use when preparing forand answering competency based questionsis the ‘STAR’ technique. This acronym acts asa reminder to you as to how to structure yourresponse: – Situation: what was the contextand situation? – Task: what was required from you(e.g. objectives/ challenges)? – Action: what did you do? – Result: what happened/ what was theoutcome of your actions?How to prepare for your face-to-face interview