Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Design Thinking : Empathy Map and Problem Statement
1. Problem statement
Stakeholder
NEEDS A WAY TO
(describe person using empathetic language) (needs areVERBS)
S A Y T H
I N K
FEEL
BECAUSE
InsightNeed
STAKEHOLDER
DesignThinking Action Lab 2013
●
What I'm learning now won't be of any use
when I start working
●
Young employees have difficulties getting
along with their co-workers
●
If I had to search for a job now, I wouldn't
know where to start
●
Anyway, I'll end up learning how to do my
job by doing it
● My diploma won't mean anything to
recruiters after five years
●
I have no idea of what will my job
actually be, what I will
be doing all day.
●
Most theoretical knowledge is useless in the
workplace
●
A diploma doesn't mean much VS work experience
●
Work is very different from school, and I don't know
anything practica / concrete about my future job
●
Searching for a job is difficult and I don't know how
to do it
●
I will have a hard time fitting into the workplace at
first
Young student who
is graduating soon
and will start
working
A fresh, out-of-school
student searching for a job
Be better prepared for
the working world
The work environment is radically
different from school, in which he
spent his whole life so far
● Fear, apprehension of the
first work experience
● Stressed not to fit in
●
Uselessness of my knowledge
●
Lost in the job seeking
process