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"Language and Superdiversity: (Dis)identification in social media" research
seminar series Department of Languages • University of Jyväskylä

Researching social media
discourse:
Insights from a study on Greek
Facebook users
Mariza Georgalou
PhD Candidate in Linguistics Lancaster University
m.georgalou@lancaster.ac.uk
Visiting PhD student University of Jyväskylä mageorga@student.jyu.fi
AGENDA
Aim of study
 Set up of study
‒ Methodology
‒ Informants
‒ Data
‒ Ethics
‒ Challenges faced and lessons learnt
 Thesis structure

AIM OF STUDY


Discursive construction of identities
within Facebook
‒
‒

‒

‒

How do users construct themselves?
How do Facebook friends co-construct
them?
How does multimodality contribute to these
id constructions?
What kind of textual practices do users
adopt in crafting meaningful identities?
SITUATING STUDY
identity
theories

discours
e
analysis

my
study
multimodality
studies

computer
mediated
discourse
analysis
METHODOLOGY


Discourse-centered online
ethnographic approach
‒

‒

‒

systematic and longitudinal observation of
Facebook profiles
direct (face-to-face / mediated) engagement
with their owners
complementary to textual analysis of online
data
(Androutsopoulos 2008)
(Internet World Stats 2012; iToday 2012)
RECRUITING PARTICIPANTS
Email with study purposes
 Online questionnaire
 Semi-structured interview
 Problem: sent to 100> – only 33 replies
 Friends of friends – convenience
sampling
 5 interviewees
(email, IM, Facebook messages)

ROMANOS
born 1989
 technical support to IT company
 videogame programming
 Athens, Greece
 military service during 2012-2013
 recruited May 2010
 FB account since 24 November 2007

CARLA
born 1975
 BA Translation & Interpreting


(Greek, English, Spanish, Portuguese, French)

translator of Latin American literature
 Athens, Greece
 recruited October 2010
 2 Facebook profiles


–
–

personal (since November 2007)
professional (since 20 January 2009)
ALKIS
born 1981
 BA Translation & Interpreting (Greek, English,


French)

MSc Services Management
 real estate agent & freelance translator
 Athens, Greece
 recruited December 2010
 FB account since November 2007


(NB: everything deleted from 7-12-2007 to 21-102010)
GABRIEL
born 1990
 BA International & European Studies
 MA European Studies & International
Economics
 Athens, Greece
 Bologna, Italy (2012-2013)
 Washington, USA (2013-2014)
 recruited July 2011
 FB account since 27 November 2008

HELEN
born 1979
 BA English Language & Literature
 MA English Language & Literary Studies
 PhD Linguistics
 Assistant Professor of Linguistics
 Athens, Greece & UK 2 months / year
 recruited October 2011
 FB account since September 2007

DATA


Participant observation:
October 2010 to April 2013 (≈ 2,5 years)
•
•
•
•



• photos
• interview excerpts
• survey & field
notes
• informants’
comments on
3 of them metalinguistic
drafts

profile info
status updates
comments
video & article
links

awareness
Tools: PicPick Image Editor, Pixlr editor, Pixlr o-matic, Word,
Excel
MUTUALITY WITH
INFORMANTS
‘Like’ their status updates & posts
 Wish them on name days & birthdays
(and vice versa)


–

e.g. helped Alkis with his own MA research

Learn from my informants’ social
media practices
 have met Helen face-to-face – strange
feeling

ETHICS




Consent form: info about themselves, status
updates, comments, friends’ comments,
images, other multimedia  confidential +
academic purposes only
Pseudonymity
(chose their own fictive names)




Blurring photos of faces + revealing info
Thorny issue: handle data from users that
had not given their consent
–
–

Show them what I was doing with their data
Ask the subject to inform them
NO CONSENT
Ms Georgalou, good evening. I’m really very
sorry but I can’t help you. Apart from
commenting on the country’s political reality, the
particular post and the follow-up discussion had
personal overtones too as I maintained a close
personal relationship with Mr. [refers to Gabriel
with his surname]. I would ask you not to include
in your research any comment of mine neither
my posts on his wall nor other pieces of
personal information. Because of the fragility of
the issue
I would expect that he would have mentioned
this to you! I wish you good luck with your
research and I hope my denial will not constitute
a serious obstacle. Anyway his profile is full of
ETHICS II
DATA PROCESSING


started when data available; continued
‒
‒
‒
‒
‒
‒
‒



reading & re-reading
notes
varied coding (e.g. language, themes)
refining coding (e.g. chapter preparation)
back and forth btw theory & data
linking & sorting
deciding

lost in translation?
‒
‒

time-consuming
puns, slang, idiomaticity, culture-specific references
REFORMULATION OF
RESEARCH PLAN
started PhD in 2009
 unexpected turn within next years 
Greek financial & political crisis


‒

‒

dominated informants’ lives
dominated content of their Facebook posts

≈1/3 of data about crisis
 examine stance-taking

THESIS STRUCTURE












Introduction
Identity
Facebook
Methodology
School & professional identity
Place & identity
Time & identity
Stance-taking & identity
Privacy, audiences & identity
Conclusion
Thank you!

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Researching social media discourse: Insights from a study on Greek Facebook users

  • 1. "Language and Superdiversity: (Dis)identification in social media" research seminar series Department of Languages • University of Jyväskylä Researching social media discourse: Insights from a study on Greek Facebook users Mariza Georgalou PhD Candidate in Linguistics Lancaster University m.georgalou@lancaster.ac.uk Visiting PhD student University of Jyväskylä mageorga@student.jyu.fi
  • 2. AGENDA Aim of study  Set up of study ‒ Methodology ‒ Informants ‒ Data ‒ Ethics ‒ Challenges faced and lessons learnt  Thesis structure 
  • 3. AIM OF STUDY  Discursive construction of identities within Facebook ‒ ‒ ‒ ‒ How do users construct themselves? How do Facebook friends co-construct them? How does multimodality contribute to these id constructions? What kind of textual practices do users adopt in crafting meaningful identities?
  • 5. METHODOLOGY  Discourse-centered online ethnographic approach ‒ ‒ ‒ systematic and longitudinal observation of Facebook profiles direct (face-to-face / mediated) engagement with their owners complementary to textual analysis of online data (Androutsopoulos 2008)
  • 6. (Internet World Stats 2012; iToday 2012)
  • 7. RECRUITING PARTICIPANTS Email with study purposes  Online questionnaire  Semi-structured interview  Problem: sent to 100> – only 33 replies  Friends of friends – convenience sampling  5 interviewees (email, IM, Facebook messages) 
  • 8. ROMANOS born 1989  technical support to IT company  videogame programming  Athens, Greece  military service during 2012-2013  recruited May 2010  FB account since 24 November 2007 
  • 9. CARLA born 1975  BA Translation & Interpreting  (Greek, English, Spanish, Portuguese, French) translator of Latin American literature  Athens, Greece  recruited October 2010  2 Facebook profiles  – – personal (since November 2007) professional (since 20 January 2009)
  • 10. ALKIS born 1981  BA Translation & Interpreting (Greek, English,  French) MSc Services Management  real estate agent & freelance translator  Athens, Greece  recruited December 2010  FB account since November 2007  (NB: everything deleted from 7-12-2007 to 21-102010)
  • 11. GABRIEL born 1990  BA International & European Studies  MA European Studies & International Economics  Athens, Greece  Bologna, Italy (2012-2013)  Washington, USA (2013-2014)  recruited July 2011  FB account since 27 November 2008 
  • 12. HELEN born 1979  BA English Language & Literature  MA English Language & Literary Studies  PhD Linguistics  Assistant Professor of Linguistics  Athens, Greece & UK 2 months / year  recruited October 2011  FB account since September 2007 
  • 13. DATA  Participant observation: October 2010 to April 2013 (≈ 2,5 years) • • • •  • photos • interview excerpts • survey & field notes • informants’ comments on 3 of them metalinguistic drafts profile info status updates comments video & article links awareness Tools: PicPick Image Editor, Pixlr editor, Pixlr o-matic, Word, Excel
  • 14. MUTUALITY WITH INFORMANTS ‘Like’ their status updates & posts  Wish them on name days & birthdays (and vice versa)  – e.g. helped Alkis with his own MA research Learn from my informants’ social media practices  have met Helen face-to-face – strange feeling 
  • 15. ETHICS   Consent form: info about themselves, status updates, comments, friends’ comments, images, other multimedia  confidential + academic purposes only Pseudonymity (chose their own fictive names)   Blurring photos of faces + revealing info Thorny issue: handle data from users that had not given their consent – – Show them what I was doing with their data Ask the subject to inform them
  • 16. NO CONSENT Ms Georgalou, good evening. I’m really very sorry but I can’t help you. Apart from commenting on the country’s political reality, the particular post and the follow-up discussion had personal overtones too as I maintained a close personal relationship with Mr. [refers to Gabriel with his surname]. I would ask you not to include in your research any comment of mine neither my posts on his wall nor other pieces of personal information. Because of the fragility of the issue I would expect that he would have mentioned this to you! I wish you good luck with your research and I hope my denial will not constitute a serious obstacle. Anyway his profile is full of
  • 18. DATA PROCESSING  started when data available; continued ‒ ‒ ‒ ‒ ‒ ‒ ‒  reading & re-reading notes varied coding (e.g. language, themes) refining coding (e.g. chapter preparation) back and forth btw theory & data linking & sorting deciding lost in translation? ‒ ‒ time-consuming puns, slang, idiomaticity, culture-specific references
  • 19. REFORMULATION OF RESEARCH PLAN started PhD in 2009  unexpected turn within next years  Greek financial & political crisis  ‒ ‒ dominated informants’ lives dominated content of their Facebook posts ≈1/3 of data about crisis  examine stance-taking 
  • 20. THESIS STRUCTURE           Introduction Identity Facebook Methodology School & professional identity Place & identity Time & identity Stance-taking & identity Privacy, audiences & identity Conclusion

Editor's Notes

  1.  
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