6/25/12 Future COM Round 2 & Survey Findings

Golden Gate University
SF Remodel Project - Phase 7: Master Planning & Programming 06.25.12

Conceptual Organizational Models, Survey, and Benchmarking

• Conceptual Organization Model Workshop, part II

• GGU Survey 1 Initial Findings

• Preliminary Benchmarking Report

• Administrative updates
• No meeting next week, July 2
• July 9 meeting will include a progress report and new content for Objectives 4-6

proprietary and conﬁdential

Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 2

Conceptual Organizational Model: Option 1
Layers of Activity
Opportunities
• Noisy and quiet activities naturally separated
• Collocating activities with natural “buzz”
creates pulse and energy for culture and
community, boosting the identity of the
University at large Instruction
• Schools have distinct identities for student- Instruction
facing and staff activities
• Faculty are collocated with
colleagues from their Instruction
school while being Relaxation
Quiet/
Administration Relaxatio
proximate to faculty from Scheduled
SGA
other schools; a central Casual LAW
Lounge Study LIBRARY Book Storage
faculty lounge provides Study
opportunities for Learning Learning Gathering(loud, informal)
collaboration among all Library Support Support Interaction Book
Services Front-
faculty
Staff Staff Dining (Café) Browsing
facing
• Adjacent faculty ofﬁces Books Student
UNIVERSITY Casual tore Services
allow easy LIBRARY Book Library
Study
accommodation of shifting Browsing (loud, informal) Informal Back-of- Staff
“Drop-In” House LAW
head counts Meeting Student SCHOOL
Quiet/ Services
• Law School has distinct
space Scheduled
Law
Book Storage Study Formal Hub Faculty
“Scheduled” Activitie
Meetings AGENO
Hub s
Tax
Hub Accounting U.G. Faculty
Hub PLUS Hub
Hub Activitie
Faculty s
Faculty
Activitie Faculty Activitie
Faculty
Activitie Activities
Faculty SCHOOLS
s Lounge
Challenges
• Slightly less identiﬁcation with schools and programs


Conceptual Organizational Model: Option 2
Law School School Focus
Book
Storage Staff AGENO Opportunities
Activitie School of Business • School identity prioritized
Faculty
Activities • Central social/service hub creates
Quiet/ community and encourages informal
Scheduled Gathering interaction
Study Meeting Gathering Staff
• Shared academic quarter promotes
(includes SBA) Meeting Activitie efﬁcient use of space
• Autonomy for schools to create unique
Academic Quarter Social & Service Hub atmospheres for faculty, staff, and
interaction activities
Quiet/ Student
Book Scheduled Casual • Distinct space for the Law School
Storage Services
Study Study (loud,
informal)
SGA
Lounge Faculty
Library & Learning Challenges
Activities
Learning
Support Gathering Book • Less identiﬁcation with the University at
Support large
Staff Services Interaction Store
• Potential for redundancies in some
space spaces
Student Relaxation Undergraduate • Reduced ability to accommodate
Programs faculty / staff growth
Services
Instruction
Gathering Staff
School of Meeting Activities
Tax and Accounting Student Services in the Hub could
include:
Faculty
Activities •Accounts Payable
Gathering •Alumni Services
Meeting •Financial Aid
PLUS •International Admissions & Advising
Faculty Services
Gathering Staff
University Activities Meeting Activities
•Office of Student Affairs
Administratio Staff •Wellness
Activitie •Counseling
Faculty
Activities


Qualitative Investigation: GGU Survey 1 Initial Findings
Overview

Near-term timeline for survey interpretation & future engagement
• 7/23: Deeper dive into GGU Survey 1 ﬁndings
• August: Based on Survey 1 results, generate Survey 2
• Mid-September: GGU Survey 2 launch

GGU Survey 2: Potential Content Areas
• Ofﬁce inventory & utilization patterns
• Classrooms preferences & pedagogical approaches
• Computer labs
• Deeper dive into student feedback

Communication Strategies
• Inform GGU community of Master Planning & Programming project
scope – discuss timing and delivery approach


GGU Student Survey Responses
Demographics Overview

School/Department Afﬁliation International/Domestic In Person/Online Program

Undergraduate Programs
4% Online
School of Taxation International Student 7%
Combination of online and in person program
11% 22%
School of Business 27%
36%

School of Law
33%
Domestic Student In Person
School of Accounting 78% 66%
16%

Full-time/Part-time Undergraduate/Graduate

Undergraduate
10%
Part-time
34%

Full-time
66%
Graduate
N = 213
90%



GGU Faculty/Staff Survey Responses
Demographics Overview

Primary Affiliation School/Department Affiliation Length of Affiliation

Undergraduate Programs
4% Less than 1 year
Part-Time Staff
Full-Time Faculty School of Taxation 14%
9%
19% 2%
School of Accounting 10 years or more
3% 30%
Ageno School of Business 1 – 2 years
19% 11%
Adjunct Faculty Other*
11% 47%

2 – 4 years
8 – 10 years 13%
Full-Time Staff 9%
61% School of Law 6 – 8 years 4 – 6 years
25% 8% 16%

*Response rates from other departments
had an equal distribution of 0.5%-6.6%

N = 196



What do you typically do when you are on campus?

Attend classes 92%

Use various aspects of Student Services 23%

Work with my study groups 33%

Study 73%

Meet with Faculty 20%

Engage in extra curricular activities 14%

Eat 36%

0% 25% 50% 75% 100%

N = 213



How frequently do you study in the GGU Libraries?

N = 213



Top 3 Restaurants, Businesses, & Outdoor Spaces
Do you frequent any restaurants, businesses, or outdoor spaces within close proximity to GGU?

Portico Restaurant 10%

Restaurants
No
Neetos 7%
36%

Chipotle 7%
Yes
64% 0% 3% 5% 8% 10%

Walgreens 32%
Businesses

7 Eleven 6%

Chase Bank 6%

0% 10% 20% 30% 40%
Outdoor Spaces

Chase Building Plaza 14%

536 Mission entrance 9%

Yerba Buena Gardens 9%

N = 213 0% 4% 8% 11% 15%



Top 3 Restaurants, Businesses, & Outdoor Spaces
Do you frequent any restaurants, businesses, or outdoor spaces within close proximity to GGU?

Chipotle 13%

Restaurants
No
21%
Starbucks 10%

Peet's Coffee 7%

0% 3% 7% 10% 13%
Yes
79%

Walgreens 32%
Businesses

Patrick & Co. 6%

Alexander Book Co. 4%

0% 10% 20% 30% 40%
Outdoor Spaces

555 Mission rooftop garden 17%

Yerba Buena Gardens 14%

Chase Building Plaza 10%

N = 196 0% 5% 9% 14% 18%



What are your top 3 most frequented places at GGU?

Library 28%

classrooms 12%

6th floor student lounge 10%

Law Library 9%

Café, 40 Jessie 6%

elevator lobbies 5%

NA 2%

Room 4218 Computer Lab 2%

student lounge 2%

Bookstore 2%

5th floor elevator lobby 1%

Plaza courtyard 1%

>3* 18%

0% 8% 15% 23% 30%

N = 213
*less than 3 respondents for other choices


What are your top 3 most frequented places at GGU?

Office 30%

cube/desk 6%

GGU Café 6%

classrooms 4%

Library 4%

Law Library 3%

Plaza courtyard 3%

elevator lobbies 2%

ASOB Offices 2%

NA 2%

Room 4218 Computer Lab 2%

University Library 2%

>3* 36%

0% 10% 20% 30% 40%

N = 196
*less than 3 respondents for other choices


In what type of space do you work most effectively?

Totally quiet in a private space (e.g., carrels) 27%

Totally quiet in a community-oriented space (e.g., reading room, library) 33%

Some ambient noise in a private space (e.g., cubicle, playing music in your private space) 19%

Some ambient noise in a small group space (e.g., elevator lobbies, tables in hallways) 12%

Buzzing noise and action in a community-oriented space (e.g., Café) 4%

Other 5%

0% 10% 20% 30%

N = 213



In what type of space do you work most effectively?

Totally quiet in a private space (e.g., office) 61%

Totally quiet in a community-oriented space (e.g., conference room, library) 8%

Some ambient noise in a private space (e.g., cubicle, playing music in your private space) 28%

Some ambient noise in a small group space (e.g., elevator lobbies, tables in hallways) 2%

Buzzing noise and action in a community-oriented space (e.g., Café)1%

Other 5%

0% 18% 35% 53%

N = 196



What work space amenities are most important to you?

N = 213



What work space amenities are most important to you?

Qualitative additions
• Restrooms
• Air circulation
• Soundprooﬁng
• Security

N = 196



When you are on campus, where do you source your food?

The Café 14%

Bring food from home 28%

Student Lounge vending machines 10%

Walk to a restaurant near campus 40%

Other 7%

0% 13% 25% 38% 50%

N = 213



When you are on campus, where do you source your food?

The Café 7%

Bring food from home 38%

Student Lounge vending machines 1%

Walk to a restaurant near campus 45%

Other 9%

0% 13% 25% 38% 50%

N = 196



Where do you typically eat while on campus?

At my desk 60%

The Café 3%

Local restaurant 11%

Staff/Faculty lounge 8%

Outside 6%

Student lounge (6th floor) 2%

Other 10%

0% 18% 35% 53% 70%

N = 196



How frequently do you use a conference room?

Daily 9%

Several times per week 35%

One time per week 18%

Monthly 21%

Almost never 17%

0% 10% 20% 30% 40%

N = 196



For what purposes do you use a conference room?

Formally scheduled meetings 87%

Impromptu meetings 55%

Conference calls 31%

Social events 30%

Confidential meetings (e.g., interviews, reviews, students meetings) 44%

Other 13%

0% 23% 45% 68% 90%

• Large work surface; production area for work projects

N = 196



What is the total number of people you typically meet with in a conference
room?

1–2 15%

3–5 35%

6–9 36%

10 – 15 9%

15 or more 4%

0% 10% 20% 30% 40%

N = 196



Qualitative Investigation: GGU Survey 1
Additional Questions: Results Forthcoming (Late July)

• What time did you typically arrive at/leave GGU?
• What is your primary mode of transportation to and from campus?
• Where are you typically coming from/going to when you arrive on/leave campus?
• What space on campus allows you to be the most productive while learning/
working?
• When moving between floors, which path do you take most often?
• How often do you frequent the outdoor plaza patio?
• Students: With which student group(s) are you affiliated?
• Students: Do you use a locker at GGU?
• Faculty/Staff: What additions and/or changes to existing spaces on campus would
allow you to improve your productivity and overall effectiveness?



6/25/12 Future COM Round 2 & Survey Findings

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Editor's Notes