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Efficient Management:
Success Stories of Partner
Facilities
Associate Professor, Chair of Social
Medicine, Health Care Organization and
Medical Law, Ivano-Frankivsk NMU
Zoya Tsikhon
23 April, 2015
Kyiv
Training for Managers and Implementation of
Management Instruments
Efficient management practices and approaches are
key to good functioning of a facility and the system.
 If a manager has a strategic vision and experience
using management instruments, he will be able to
identify weaknesses and strategies to overcome
them much more easily.
The Program has offered Head Doctors short
trainings on relevant management issues.
Topics for the trainings were chosen based on
managers’ practical needs. Also, international
experience was actively involved, and it was
adapted to Ukrainian circumstances.
Topics for Trainings for Health Care Managers
Health Care
Quality
Management
Elements of Strategic
Management Situational Analysis
Stakeholder Analysis Decision Making
Topics for Trainings for Health Care Managers
Health Care
Quality
Management
Technological
Management
Implementing
Principles of Energy
Efficiency
Monitoring Concept
and Instruments
Regionalization of
Perinatal Care
Perinatal Audit and
BABIES Matrix
Fundraising
(involvement of
additional resources)
Head doctors who were trained under Program say it allowed them
to change their management vision and approaches, that facilitated
their work, they were able to get a more in-depth view of the
processes, they better understood efficient management
mechanisms.
Many Management Instruments Have Been
Implemented in Partner Facilities
 Understanding monitoring principles
allows Head Doctors to constructively
perceive monitoring results and
recommendations provided.
 With the help of ВАВІЕS matrix HCF
review perinatal indicators that lets
them identify problem issues.
 SWOТ analysis and stakeholder
analysis are used by managers in their
routine work for situation assessment
and decision-making
Many Management Instruments Have Been
Implemented in Partner Facilities
 Knowledge about fundraising has
helped some Head Doctors to
involve additional resources to
renovate their facilities and
purchase medical equipment
 OpenMEDIS software (see
Section on Implementing ICT-
based Instruments) was installed
in 55 partner facilities to analyze
information about medical
equipment and decision-making
regarding its maintenance and
use
Implementing Principles of Energy
Efficiency at Pilot Health Care
Facilities
That’s How Decisions Were Made…
After training on energy
efficiency the majority of
hospitals took measures on
facilities insulation. After
implementing energy saving
technologies more
comfortable conditions were
created both for patients
and staff
Principles of Energy Efficiency Were
Implemented in All Pilot Regions
In total, in partner regions principles of energy efficiency
were implemented in 64 partner facilities.
For example:
In Ivano-Frankivsk Oblast, 65% of partner HCFs were transferred to
alternative types of heating.
Estimated annual savings will be 12,97 MIO UAH or 2,128 MIO m3 of
natural gas.
Investors input 6,7 MIO UAH
Energy Efficiency in Kolomyia
In January 2015 the Kolomyia CRH has changes the gas heating to
alternative heating by wood chips that gives the opportunity to save
approximately 25% of the budget for energy
Examples of Implementing Principles of
Energy Efficiency in Volyn Oblast
HCFs in Volyn
Oblast
What has been done for
energy efficiency
Expenditures
(UAH)
Outcome
Manevytska
Central District
Hospital
Reconstruction of a
boiler room and
installation of a
heating boiler Кальвіс
950-М (fuel type –
wood chips)
547 500
Fuel consumption to
produce 1 Gcal has
decreased by 1.8 %
Over the heating season
cost of saved energy
resources will be 69,2 K
UAH
Rozhischenska
Central District
Hospital
Reconstruction of a
gas boiler room and
transfer to solid fuel
(wood chips)
1 200 000.00
UAH
Comfortable heating rate
was provided, economic
benefit due to this
introduction is about 600
K UAH per year
Examples of Implementing Principles of Energy
Efficiency in Volodymyr-Volynskiy Terrritorial Medical
Unit
HCFs in Volyn
Oblast
What has been done for
energy efficiency
Expenditures (UAH) Outcome
Laundry Installing automatic
laundry machines
70 000 Savings
8 000 UAH/month
CDH Installing boilers to get
hot water
65 000 Estimated savings
12 000 UAH/month
Reconstruction and Renovation of
Facilities Providing Perinatal Care
The Program Helped Partner Facilities
Managers to:
 correctly determine priorities for
renovation/reconstruction of health care facilities and for
purchasing of medical equipment
 get funds for the HCF from various sources
(communication with administration, using principles and
practices of fundraising)
 assess and apply a principle of rational zoning prior to
reconstruction or renovation
Application of fundraising knowledge helped
some Head Doctors use additional resources
to renovate facilities and purchase medical
equipment
Mohyliv-Podilsk Hospital
Head Doctor: “…Our desire to participate in the program inspired
large-scale changes in infrastructure and equipment!”
 480 thousand UAH were allocated from the Oblast
budget
 Local budget money were involved
 Money of sponsors were involved
 We applied recommendations of Program experts
regarding correct zoning
Mohyliv-Podilsk Hospital
Vinnitsa Oblast
Rozhischenska CDH
Volyn Oblast
Activities:
Participation in fundraising training in Kyiv
Development of design estimates for project fundraising
Looking for potential investors interested in project
implementation
Negotiations with investor (Charitable Foundation of an
MP of Ukraine Serhiy Martyniak European Vector)
Rozhischenska CDH
Volyn Oblast
Tlumatska CDH
Ivano-Frankivsk Oblast
 Visit of Mother and Child Health Program experts to the
facility
 Facility’s staff decision and management commitment
regarding necessary reconstruction
 Developing technical documentation with help of
Program experts
 Submitting proposals to the Oblast level (OSA and Oblast
Council) – 350 thousand UAH allocated
 Support by stakeholders (San Gaben company 200
thousand UAH, businesses, entrepreneurs)
 Using money of local government – 250 thousand UAH
Ivano-Frankivsk Oblast
Tlumatska
CDH
Verkhovinska CDH
Dolinska CDH
Kosivska CDH
Kaluska CDH
Ivano-Frankivsk Oblast Perinatal Center
Reconstruction of the old admission department
area was driven by objective reasons:
Construction of a new building was stopped;
Patients and visitors complained;
New Head of OSA Health Department visited the OPC;
Looking for potential investors;
Involving OPC staff to renovations.
Ivano-Frankivsk Oblast Perinatal Center
To reconstruct admission department of the Oblast
Perinatal Center it took:
12 thousand UAH from
Oblast budget;
Money from investors
and charity (dairy
production facility of
Ivano-Frankivsk, gas
station, Caritas,
charitable
contributions).
All Maternity Departments at Partner Oblasts Have
Implemented New Technologies in Perinatology
Kolimiyskiy MH
Gorodenkivska CDH
Rozhischenska CDH
Ivano-Frankivsk OPC Mohyliv-Podilska OHIC
New Perinatal Technologies
Gorokhivska CDH
Khmilnytska CDH
Kalynivska CDH
IFOPCH
Medical Equipment
The Program together with Head Doctors,
Oblast HD/MOH, AR Crimea, regional
teams has defined key needs of facilities
regarding medical equipment to provide
perinatal care. Medical equipment have
been purchased for 56 partner facilities
through bidding performed per
international requirements.
Steps performed by Facilities Managers
Regarding Purchasing New Medical Equipment
 Actual medical equipment needs assessment.
 Analysis of associated costs (consumables, spare parts,
maintenance and repair).
 Training of personnel who will be working with the new
equipment for its efficient use.
 Creating technical conditions for the equipment to work
properly.
 Issue of maintenance for future.
During one of the previous phases of the Program it was suggested to
establish Medical Equipment Maintenance Centers as part of health care
system
In Ivano-Frankivsk Oblast Pediatric Clinical
Hospital, Medical Equipment Maintenance
Office was established under the Program, it
continues to work today too
Regionalization of Perinatal Care and Health
Care Reform in Ukraine
Another success story.
Under the Program, it was the first time in Ukraine that efforts were
made to involve family physicians to provision of perinatal services.
A Perinatal Services Package was developed and approved by the
Order of MOH Ukraine of 12.07.2010 N 560
 “About the Pilot Project to Implement Perinatal Services Package”
 It was proposed to implement perinatal care system in accordance
with levels І-ІІ-ІІІ of care provision.
These steps were the first attempt to regionalize perinatal care in pilot
Oblasts of Ukraine.
Implementation of management instruments by partner
facilities managers yielded the following changes in terms of
quality of perinatal care provided:
Key performance indicators were improved:
 Normal delivery rate has increased up to 80-86%.
 Partner deliveries rate has increased 7-fold and on average
it is 85-93%.
 Death rate in maternity hospitals of the 1st level decreased
5-7 times (down to 0 - 1%0).
 Neonatal morbidity rate has decreased 2-3 times.
 Implementing in utero transportation system and delivery
before 32 weeks gestation at level ІІІ – 85-90%.
A lot has been changed
Sometimes it is hard to believe we used to do it
differently …
Switzerland Ukraine, Ivano-Frankivsk
We learned how to save babies with severe
abnormalities
Switzerland Ukraine, Ivano-Frankivsk
Victoria S.
We learned how to care about babies with
extremely low birth weight
Sashko К. , birth weight 940g
Effect of Project Activities on Infant Mortality
(of the 1st year) in Ivano-Frankivsk Oblast
Показник ДС до 1 року
0
2
4
6
8
10
12
14
16
18
20
1994р
1995р
1996р
1997рр
1998р
1999р
2000р
2001р
2002р
2003р
2004р
2005р
2006р
2007р
2008р
2009р
2010р
2011р
2012р
2013р
2014р
Проект
«неонатологія"
Реєстрація ДС з
масою 500гр
Прект
«Перинатальне
здоров'я»
Програма «Здоров’я матері і дитини»
Effect of Project Activities on Infant Mortality (of
the 1st year) in Ivano-Frankivsk Oblast
Over the years of implementation of the Swiss-
Ukrainian Program in Ivano-Frankivsk Oblast
(1997-2015), the infant mortality rate has
decreased from 15.8% in 1997 to 6.4% in 2014
– 2.5-fold.
Over the same period the same rate for the
whole of Ukraine has decreased 1.8-fold.
Thank you for your attention !
THANK YOU ALL!!!

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Efficient Management: Success Stories of Partner Facilities

  • 1. Efficient Management: Success Stories of Partner Facilities Associate Professor, Chair of Social Medicine, Health Care Organization and Medical Law, Ivano-Frankivsk NMU Zoya Tsikhon 23 April, 2015 Kyiv
  • 2. Training for Managers and Implementation of Management Instruments Efficient management practices and approaches are key to good functioning of a facility and the system.  If a manager has a strategic vision and experience using management instruments, he will be able to identify weaknesses and strategies to overcome them much more easily. The Program has offered Head Doctors short trainings on relevant management issues. Topics for the trainings were chosen based on managers’ practical needs. Also, international experience was actively involved, and it was adapted to Ukrainian circumstances.
  • 3. Topics for Trainings for Health Care Managers Health Care Quality Management Elements of Strategic Management Situational Analysis Stakeholder Analysis Decision Making
  • 4. Topics for Trainings for Health Care Managers Health Care Quality Management Technological Management Implementing Principles of Energy Efficiency Monitoring Concept and Instruments Regionalization of Perinatal Care Perinatal Audit and BABIES Matrix Fundraising (involvement of additional resources)
  • 5. Head doctors who were trained under Program say it allowed them to change their management vision and approaches, that facilitated their work, they were able to get a more in-depth view of the processes, they better understood efficient management mechanisms.
  • 6. Many Management Instruments Have Been Implemented in Partner Facilities  Understanding monitoring principles allows Head Doctors to constructively perceive monitoring results and recommendations provided.  With the help of ВАВІЕS matrix HCF review perinatal indicators that lets them identify problem issues.  SWOТ analysis and stakeholder analysis are used by managers in their routine work for situation assessment and decision-making
  • 7. Many Management Instruments Have Been Implemented in Partner Facilities  Knowledge about fundraising has helped some Head Doctors to involve additional resources to renovate their facilities and purchase medical equipment  OpenMEDIS software (see Section on Implementing ICT- based Instruments) was installed in 55 partner facilities to analyze information about medical equipment and decision-making regarding its maintenance and use
  • 8. Implementing Principles of Energy Efficiency at Pilot Health Care Facilities
  • 9. That’s How Decisions Were Made… After training on energy efficiency the majority of hospitals took measures on facilities insulation. After implementing energy saving technologies more comfortable conditions were created both for patients and staff
  • 10. Principles of Energy Efficiency Were Implemented in All Pilot Regions In total, in partner regions principles of energy efficiency were implemented in 64 partner facilities. For example: In Ivano-Frankivsk Oblast, 65% of partner HCFs were transferred to alternative types of heating. Estimated annual savings will be 12,97 MIO UAH or 2,128 MIO m3 of natural gas. Investors input 6,7 MIO UAH
  • 11. Energy Efficiency in Kolomyia In January 2015 the Kolomyia CRH has changes the gas heating to alternative heating by wood chips that gives the opportunity to save approximately 25% of the budget for energy
  • 12. Examples of Implementing Principles of Energy Efficiency in Volyn Oblast HCFs in Volyn Oblast What has been done for energy efficiency Expenditures (UAH) Outcome Manevytska Central District Hospital Reconstruction of a boiler room and installation of a heating boiler Кальвіс 950-М (fuel type – wood chips) 547 500 Fuel consumption to produce 1 Gcal has decreased by 1.8 % Over the heating season cost of saved energy resources will be 69,2 K UAH Rozhischenska Central District Hospital Reconstruction of a gas boiler room and transfer to solid fuel (wood chips) 1 200 000.00 UAH Comfortable heating rate was provided, economic benefit due to this introduction is about 600 K UAH per year
  • 13. Examples of Implementing Principles of Energy Efficiency in Volodymyr-Volynskiy Terrritorial Medical Unit HCFs in Volyn Oblast What has been done for energy efficiency Expenditures (UAH) Outcome Laundry Installing automatic laundry machines 70 000 Savings 8 000 UAH/month CDH Installing boilers to get hot water 65 000 Estimated savings 12 000 UAH/month
  • 14. Reconstruction and Renovation of Facilities Providing Perinatal Care
  • 15. The Program Helped Partner Facilities Managers to:  correctly determine priorities for renovation/reconstruction of health care facilities and for purchasing of medical equipment  get funds for the HCF from various sources (communication with administration, using principles and practices of fundraising)  assess and apply a principle of rational zoning prior to reconstruction or renovation
  • 16. Application of fundraising knowledge helped some Head Doctors use additional resources to renovate facilities and purchase medical equipment
  • 17. Mohyliv-Podilsk Hospital Head Doctor: “…Our desire to participate in the program inspired large-scale changes in infrastructure and equipment!”  480 thousand UAH were allocated from the Oblast budget  Local budget money were involved  Money of sponsors were involved  We applied recommendations of Program experts regarding correct zoning
  • 19. Rozhischenska CDH Volyn Oblast Activities: Participation in fundraising training in Kyiv Development of design estimates for project fundraising Looking for potential investors interested in project implementation Negotiations with investor (Charitable Foundation of an MP of Ukraine Serhiy Martyniak European Vector)
  • 21. Tlumatska CDH Ivano-Frankivsk Oblast  Visit of Mother and Child Health Program experts to the facility  Facility’s staff decision and management commitment regarding necessary reconstruction  Developing technical documentation with help of Program experts  Submitting proposals to the Oblast level (OSA and Oblast Council) – 350 thousand UAH allocated  Support by stakeholders (San Gaben company 200 thousand UAH, businesses, entrepreneurs)  Using money of local government – 250 thousand UAH
  • 23. Ivano-Frankivsk Oblast Perinatal Center Reconstruction of the old admission department area was driven by objective reasons: Construction of a new building was stopped; Patients and visitors complained; New Head of OSA Health Department visited the OPC; Looking for potential investors; Involving OPC staff to renovations.
  • 25. To reconstruct admission department of the Oblast Perinatal Center it took: 12 thousand UAH from Oblast budget; Money from investors and charity (dairy production facility of Ivano-Frankivsk, gas station, Caritas, charitable contributions).
  • 26. All Maternity Departments at Partner Oblasts Have Implemented New Technologies in Perinatology Kolimiyskiy MH Gorodenkivska CDH Rozhischenska CDH Ivano-Frankivsk OPC Mohyliv-Podilska OHIC
  • 27. New Perinatal Technologies Gorokhivska CDH Khmilnytska CDH Kalynivska CDH IFOPCH
  • 28. Medical Equipment The Program together with Head Doctors, Oblast HD/MOH, AR Crimea, regional teams has defined key needs of facilities regarding medical equipment to provide perinatal care. Medical equipment have been purchased for 56 partner facilities through bidding performed per international requirements.
  • 29. Steps performed by Facilities Managers Regarding Purchasing New Medical Equipment  Actual medical equipment needs assessment.  Analysis of associated costs (consumables, spare parts, maintenance and repair).  Training of personnel who will be working with the new equipment for its efficient use.  Creating technical conditions for the equipment to work properly.  Issue of maintenance for future.
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  • 32. During one of the previous phases of the Program it was suggested to establish Medical Equipment Maintenance Centers as part of health care system In Ivano-Frankivsk Oblast Pediatric Clinical Hospital, Medical Equipment Maintenance Office was established under the Program, it continues to work today too
  • 33. Regionalization of Perinatal Care and Health Care Reform in Ukraine Another success story. Under the Program, it was the first time in Ukraine that efforts were made to involve family physicians to provision of perinatal services. A Perinatal Services Package was developed and approved by the Order of MOH Ukraine of 12.07.2010 N 560  “About the Pilot Project to Implement Perinatal Services Package”  It was proposed to implement perinatal care system in accordance with levels І-ІІ-ІІІ of care provision. These steps were the first attempt to regionalize perinatal care in pilot Oblasts of Ukraine.
  • 34. Implementation of management instruments by partner facilities managers yielded the following changes in terms of quality of perinatal care provided: Key performance indicators were improved:  Normal delivery rate has increased up to 80-86%.  Partner deliveries rate has increased 7-fold and on average it is 85-93%.  Death rate in maternity hospitals of the 1st level decreased 5-7 times (down to 0 - 1%0).  Neonatal morbidity rate has decreased 2-3 times.  Implementing in utero transportation system and delivery before 32 weeks gestation at level ІІІ – 85-90%.
  • 35. A lot has been changed Sometimes it is hard to believe we used to do it differently … Switzerland Ukraine, Ivano-Frankivsk
  • 36. We learned how to save babies with severe abnormalities Switzerland Ukraine, Ivano-Frankivsk Victoria S.
  • 37. We learned how to care about babies with extremely low birth weight Sashko К. , birth weight 940g
  • 38. Effect of Project Activities on Infant Mortality (of the 1st year) in Ivano-Frankivsk Oblast Показник ДС до 1 року 0 2 4 6 8 10 12 14 16 18 20 1994р 1995р 1996р 1997рр 1998р 1999р 2000р 2001р 2002р 2003р 2004р 2005р 2006р 2007р 2008р 2009р 2010р 2011р 2012р 2013р 2014р Проект «неонатологія" Реєстрація ДС з масою 500гр Прект «Перинатальне здоров'я» Програма «Здоров’я матері і дитини»
  • 39. Effect of Project Activities on Infant Mortality (of the 1st year) in Ivano-Frankivsk Oblast
  • 40. Over the years of implementation of the Swiss- Ukrainian Program in Ivano-Frankivsk Oblast (1997-2015), the infant mortality rate has decreased from 15.8% in 1997 to 6.4% in 2014 – 2.5-fold. Over the same period the same rate for the whole of Ukraine has decreased 1.8-fold.
  • 41. Thank you for your attention !