Lucia Cunha has 15 years of experience in senior spa and wellness management positions at five-star hotels and resorts around the world. She has expertise in areas such as change management, leadership, branding, and achieving the highest service standards. Cunha has also held lecturing positions at universities in Austria and Portugal, teaching subjects related to spa and hospitality management. Throughout her career, she has managed spas and directed wellness operations at numerous luxury properties in Europe, China, and Portugal.

1. LÚCIA CUNHA
15 years experience in five stars international
hospitality at senior management level.
Spa & Wellness awarded. Charismatic.

2. CHANGE MANAGEMENT, MULTI-CULTURAL, GOP,
EXPERIENCE, BIG PICTURE, LEADERSHIP, HIGHEST SERVICE
STANDARDS, BRANDING, OPENINGS.
EXPERTISE

3. LECTURER AND GUEST SPEAKER

4. MBA LECTURER
INTERNATIONAL HOSPITALITY AND SPA MANAGEMENT
UNIVERSITY OF APPLIED SCIENCES
The MBA in International Hospitality and Spa Management
has been developed by university lecturers and spa and hotel managers.
GRAZ, AUSTRIA

5. UNIVERSITY ALGARVE
Portugal’s 1st Executive Master on Spa
Management Hospitality
SCIENTIFIC COORDINATOR AND LECTURER
SPA MANAGEMENT

6. SPA WORLD MALLORCA
GUEST SPEAKER AT INTERNATIONAL CONFERENCE
SPAIN

7. PROPERTIES ALONG CAREER

8. CLUSTER SPA & WELLNESS DIRECTOR
LISBOA, PORTUGAL
TIVOLI AVENIDA LIBERDADE

9. CLUSTER SPA & WELLNESS DIRECTOR
SINTRA, PORTUGAL
TIVOLI PALÁCIO DE SETEAIS

10. FOUR SEASONS HOTEL DES BERGUES GENEVA
SPA & CLUB DES BERGUES
GENEVA, SWITZERLAND

11. RITZ CARLTON SHANGHAI PUDONG
Due to 50% growth of Spa revenue and doubled the GOP,
I was recognized as Key Performer - the only at that property.
Key Performer achievement is the highest Ritz Carlton employee score,
very rarely attributed.
SHANGHAI, CHINA

12. 2012 Forbes Award
For Outstanding Achievement in Quality and
Exceptional Service. The Ritz Carlton Shanghai
Pudong Spa.

13. VILALARA THALASSA RESORT
BLUE & GREEN
One of Europe’s best Thalasso therapy center.
ALGARVE, PORTUGAL

14. THE LAKE RESORT & SPA
BLUE & GREEN
ALGARVE, PORTUGAL

15. TROIA DESIGN HOTEL
BLUE & GREEN
After 6 months I made the Blue & Green spas profitable
and establish long term sustainability plan.
TRÓIA, PORTUGAL

16. HOTEL ARTS BARCELONA
RITZ CARLTON
Barcelona flagship and landmark hotel.
I exceed financial targets, attaining 30% GOP
amidst a strong recession period in Spain in 2009.

17. PENHA LONGA SPA & GOLF RESORT
RITZ CARLTON
Proud to be part of the team which took the Penha
Longa Spa & Golf Resort to win Portugal’s reference
Publituris Awards 2008 of Best Resort Hotel.

18. PRAIA D’EL REY GOLF & BEACH RESORT
MARRIOT
Undertook process in all the aspects concerning the SPA opening.

19. RITZ FOUR SEASONS HOTEL
LISBOA
Led the Spa to excellent service standards in the best hotel of the country capital city.
LISBOA, PORTUGAL

20. REGENCY CHIADO HOTEL
LISBOA, PORTUGAL

21. LÚCIA CUNHA
lucia.cunha.mail@gmail.com