This document summarizes a workshop to plan the next phase of a pilot project establishing data standards for local waste services. The workshop will gather feedback on scaling the project, governing the emerging standard, and resourcing future work. Participants will discuss which stakeholders should be involved in governing the standard long-term and how to engage them. They will also brainstorm potential funding sources and leadership roles to further develop and implement the waste services data standard.

1. Local
Digital
Programme
Local Waste Services Standards
Pilot Project:
Phase 2 Planning Workshop
#LocalDigital
@LDgovUK
bit.ly/WasteProject
DCLG
Local
Waste
Service
Standards
Project
|
13th
Jan
2016
Linda
O’Halloran
|
Product
Owner|
@LindaSasta

2. Local
Digital
Programme Welcome
#LocalDigital
@LDgovUK
bit.ly/WasteProject
Linda
O’Halloran
|
Product
Owner|
@LindaSasta

3. 3
Today’s Objective:
Establish local waste management and digital leaders’
priorities for and interest in suppotying phase 2 of the Local
Waste Service Standards Project

4. 4
Phase 2 would:
1. Scale project to achieve critical mass of adoption needed to
institute a de facto standard
2. Develop a mechanism to govern and develop the standard
3. Develop a model for standardising all local services

5. 5
Workshop Plan
1: Introduce our project – 30 mins
• Why and how we’re doing it
• What we’ve learnt
• What we’ll deliver
2: Your feedback on straw man phase 2 plan – 30 mins
• What we suggest needs to happen next
• Getting your feedback on mechanisms to deliver
3: Comfort break – 15 mins
4: Group discussions – 60 mins
• Who to involve and how: public and private sector
• Who should fund and who should lead?

6. 6
WHY ARE WE DOING THIS?

7. Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

8. 8
PROJECT OBJECTIVES

9. 9
1. See if Local Government can
collaborate. Pilot agile co-working.

10. Adapting the GDS
methodology for
local sector-led
collaboration
Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

11. 11
2. Co-design some data standards
for a local service - waste

12. Welcome
Linda
O’Halloran,
Head
of
Products,
Local
Digital
Programme,
DCLG
Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

13. 13
3. Implement it quickly - Show
that the standard can work

14. Welcome
Linda
O’Halloran,
Head
of
Products,
Local
Digital
Programme,
DCLG
Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

15. 15
4. Communicate how and why
we’re doing this project

16. Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

17. Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

18. 18
HOW WE’RE DOING IT

19. May June July Aug Sept Oct Nov Dec Jan Feb Mar
Beta phase
One or more LAs implement
live changes.
The project team offers:
• Implementation audit
• Implementation planning
• Service design support
• Tech support
Show & tell
Alpha phase
Develop, share & publish
alpha versions of:
• data model
• publishing standard
• API specifications
• Referencing
implementation
• Business case
Show & tell
You are here
Project Roadmap
Discovery phase
• Discovery days with each
council (incl suppliers)
• Discovery session with
public sector stakeholders
• Discovery session with
commercial sector
• Collation of needs into a
backlog and roadmap
• Review of backlog and
roadmap with LAs
Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

20. 20
Standards aren’t enough to deliver
value to pioneering councils

21. Mapping the service
Linda O Halloran | Sector-Led Data Standards for Local Waste Services | Improving UK Waste Management | 12th November 2015

22. Public and private sector discoveries
Sense-checkingEngaging

23. Needs epics

24. 24
The Epics Spreadsheet
Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

25. 25
WHAT WE’LL DELIVER

26. 1. A taxonomy of reasons for missed bins - alpha
2. A waste management Application Programming Interface (API) – alpha
3. A business case for end-to-end waste service design using common data and API
standards, and common digital components (like a single addressing service) - alpha
4. Agreed key performance indicators (KPIs)
5. Some standard contract clauses – will produce last / towards end of beta
6. A clearly documented method for co-designing and implementing local digital service
standards – starting with waste services - alpha
The phase 1 shortlist
Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

27. 27
BUILDING THE BUSINESS
CASE FOR STANDARDS

28. 28

29. 29
Projected Savings
• £49k per year per council in channel shift savings, or £17m per
year across the UK
• £39m savings to sector in common front end development costs
• £251k per council in manual processing of enquiries in the “back
office”, or £88m across the sector
• £650m total over 7 years across all waste services
• Fuel savings ***
• More efficient reporting and useful insights ***

30. 1. Implement with suppliers and councils by 22nd
February 2016
2. Public sector phase 2 planning workshop – 13th
January
3. Business case beta 1st week of February
4. Private sector phase 2 planning workshop – 15th
February
5. Final business case and collaboration toolkit
publications – March
Next steps: End of phase 1
Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

31. 31
HOW CAN THESE BENEFITS
BE UNLOCKED?

32. • Phase 2 scaling team for 2 years: £550k
• Covering the £10k data prep costs for every council?
(£3.5 million)
• Pot that councils can bid on for support in covering the
costs of becoming standards compliant (£1 million – up
to 50k per council)
• Total programme cost: £5m to unlock <£600m savings
Phase 2: Scaling to reach critical mass
Linda O Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016

33. Mar June Sept Dec Mar ‘17 June Sept Dec Mar ‘18
18-24 months
• Mandation talks
• Plan scaler close down
• Finalise ‘how we did it
toolkit’
• Update business case
and impact
assessment
• Secure additional 15
integrations
• Comms; show & tell
9-18 months
• Publish dashboard of
integrating council KPIs
• Expand API V2 to meet
additional priority info-flow
needs
• Finalise contracts for
compliant suppliers
• Begin formal supplier-led
governance meetings
• Secure additional 10
integrations
• Comms; Show & tell
Phase 2 Roadmap
0-9 months
• Establish core team
• Work with in-cab tech and
public sector stakeholders to
expand API v1 to meet
additional priority info-flow
needs
• Establish private sector needs
to join standard
• Secure 5 additional
integrations
• Business case for suppliers
• Comms; show and tell
Linda O Halloran | Sector-Led Data Standards for Local Waste Services | Improving UK Waste Management | 12th November 2015

34. 34
Your Feedback
1. Does this plan sound right?
2. What are your concerns with it?
3. Good precedents for governing and
developing standards like this?
4. Pros/ cons of these models?
5. Pitfalls to avoid

35. 35
COMFORT BREAK

36. 36
Governing the waste standard
1. Who needs to be involved in governing a standard like this?
2. How should waste management sector best govern/influence it?
3. How should those leading on local digital service transformation
and data standards best govern/influence it?
4. What other kinds of people might we need to involve?
5. How might different stakeholders from each category need to be
involved? What mechanisms could be used to engage them?
(Mandates? Financial incentives? Working groups for different
areas? Periodic general meetings?)

37. 37
Resourcing Brainstorm
1. Where could resources required come from?
2. Why would you or your preferred
organisation(s) fund it?
3. Who should lead on each aspect of the
proposed plan?

38. Local
Digital
Programme Thank you. Feedback?
Linda
O’Halloran,
@LindaSasta
Head
of
Products,
DCLG
Local
Digital
Programme
#LocalDigital
@LDgovUK
bit.ly/WasteProject