Personal Information
Organization / Workplace
Emeryville United States
Industry
Technology / Software / Internet
Website
www.lithium.com
About
Your customers are everywhere. Lithium helps you find your social customers, understand their influence, and build lasting relationships. For market leaders such as Best Buy, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is the leading provider of social customer solutions that deliver real business results. The Lithium Social Customer Suite offers complete social monitoring, a comprehensive community platform, and actionable analytics across millions of blogs, forums, and social networking sites. Our technology is proven in high-volume, growth environments and provides security, open and custom APIs, and multi-language support. Founded in 2001, Lithium is privately
Tags
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Presentations
(32)Documents
(19)Likes
(1)A Framework for Social Analytics
Susan Etlinger
•
12 years ago
Personal Information
Organization / Workplace
Emeryville United States
Industry
Technology / Software / Internet
Website
www.lithium.com
About
Your customers are everywhere. Lithium helps you find your social customers, understand their influence, and build lasting relationships. For market leaders such as Best Buy, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is the leading provider of social customer solutions that deliver real business results. The Lithium Social Customer Suite offers complete social monitoring, a comprehensive community platform, and actionable analytics across millions of blogs, forums, and social networking sites. Our technology is proven in high-volume, growth environments and provides security, open and custom APIs, and multi-language support. Founded in 2001, Lithium is privately
Tags
social crm
lithium
social software
social media
online community
social strategy
social customer
social media strategies
community management
crm software
social media management
benchmark
community software
social media marketing
social strategies
facebook marketing
social support
online communities
social customer marketing
social customer experience
facebook strategy
social media strategy
customer care
lithium technologies
social customer strategy
social
serious about social
customer service
online community strategy
facebook
brand advocacy
social customers
reputation management
customer support
social media roi
brand marketing
smm
community health index
social media monitoring
ants eye view
financial services
technology
serious abdut social
product marketing
crm integration
social web integration
peer to peer engagement
sxsw
social business
online community software
gamification
brand awareness
social customer success
customer experience
customer loyalty
superfans
get real
getreal10
soci
s
so
social cus
engagement
retail
seriousaboutsocial
science of social
soc2
roi
wom
white paper
marketing
customer network
word of wouth
social coftware
telecommunications
national instruments
facebook statistics
facebook management
facebook for the enterprise
deep analytics
influencer tracking
advocacy
brand advocate
user-experience
knowledge management
crowdsourcing
actionable analytics
customer communities
twitter strategy
return on investment
social media measurement
social media marketing roi
social roi
social media benchmarking
social measurement
social marketing
social customer suite
community platforms
forrester wave
community platform
forrester
saas
sxsw panelpicker
linkedin
social media influence
social analytics
dr. michael wu
influencers
social innovation
social customer engagement
katy keim
zenithoptimedia
customer intelligence
infographic
info graphic
digital media
buzz
sxsw interactive
online customer services
customer support community
text analytics
analytics
natural language processing
nlp
sxswi
lsmm
social crm software
likes to loves
communities
converge2011
game theory
game dynamics
issmm
kirk yokomizo
converge
social marketing strategy
scrm
social media listening
social customer solutions
hp
michael brito
24 hour fitness
jeremiah owyang
social analyticssocial media solutions
facebook roi
social solutions
brand strategy
customer engagement
social community
social cu
innovation
social success
social customer service
lenovo
scout labs
junipernetworks
juniper networks
aev
community
presentation
fico
See more