6. Web 1.0 vWeb 2.0 Double click Ofoto mp3.com Britannica Online Personal websites Directories Google Adsense Flickr Napster Wikipedia Blogging Tagging
7. You control your own data ‘Folksonomy’ ✔ User as contributor ✔ Customer self service ✔ Rich User Experiences ✔ Participation ✔ Radical decentralisation ✔ Radical trust ✔
8. Services with cost effective scalability Packaged software