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Can	
  your	
  tribe	
  survive?
Some	
  observations	
  on	
  the	
  life	
  
cycles	
  of	
  online	
  communities

         Kris	
  M.	
  Markman,	
  Ph.D.
              University	
  of	
  Memphis
          Tribe	
  Camp	
  Memphis	
  2010
What	
  is	
  a	
  community?
What	
  is	
  a	
  community?
Is	
  it	
  a	
  place?	
  a	
  social	
  group?
What	
  is	
  a	
  community?
Is	
  it	
  a	
  place?	
  a	
  social	
  group?
Researchers	
  have	
  identified	
  different	
  types	
  of	
  
communities:
What	
  is	
  a	
  community?
Is	
  it	
  a	
  place?	
  a	
  social	
  group?
Researchers	
  have	
  identified	
  different	
  types	
  of	
  
communities:
     communities	
  of	
  practice
What	
  is	
  a	
  community?
Is	
  it	
  a	
  place?	
  a	
  social	
  group?
Researchers	
  have	
  identified	
  different	
  types	
  of	
  
communities:
     communities	
  of	
  practice
     communities	
  of	
  interest
What	
  is	
  a	
  community?
Is	
  it	
  a	
  place?	
  a	
  social	
  group?
Researchers	
  have	
  identified	
  different	
  types	
  of	
  
communities:
     communities	
  of	
  practice
     communities	
  of	
  interest
     communities	
  as	
  networks
What	
  is	
  a	
  community?
Is	
  it	
  a	
  place?	
  a	
  social	
  group?
Researchers	
  have	
  identified	
  different	
  types	
  of	
  
communities:
     communities	
  of	
  practice
     communities	
  of	
  interest
     communities	
  as	
  networks
Communities	
  of	
  
   practice
Communities	
  of	
  
      practice
  mutual	
  
engagement
Communities	
  of	
  
     practice
  mutual	
  
engagement     joint	
  enterprise
Communities	
  of	
  
     practice
  mutual	
                joint	
  enterprise
engagement



                 shared	
  
               repertoire
Communities	
  of	
  
     practice
  mutual	
                    joint	
  enterprise
engagement




                 shared	
  
               repertoire
Communities	
  of	
  
   interest
Communities	
  of	
  
   interest
Communities	
  of	
  
   interest
Communities	
  of	
  
              interest
Differ	
  in	
  the	
  “style	
  by	
  which	
  they	
  are	
  imagined”
Communities	
  of	
  
              interest
Differ	
  in	
  the	
  “style	
  by	
  which	
  they	
  are	
  imagined”
Style	
  is	
  influenced	
  by
Communities	
  of	
  
              interest
Differ	
  in	
  the	
  “style	
  by	
  which	
  they	
  are	
  imagined”
Style	
  is	
  influenced	
  by
      external	
  contexts
Communities	
  of	
  
              interest
Differ	
  in	
  the	
  “style	
  by	
  which	
  they	
  are	
  imagined”
Style	
  is	
  influenced	
  by
      external	
  contexts
      temporal	
  structure
Communities	
  of	
  
              interest
Differ	
  in	
  the	
  “style	
  by	
  which	
  they	
  are	
  imagined”
Style	
  is	
  influenced	
  by
      external	
  contexts
      temporal	
  structure
      system	
  infrastructure
Communities	
  of	
  
              interest
Differ	
  in	
  the	
  “style	
  by	
  which	
  they	
  are	
  imagined”
Style	
  is	
  influenced	
  by
      external	
  contexts
      temporal	
  structure
      system	
  infrastructure
      participant	
  characteristics
Communities	
  as	
  
  networks
Communities	
  as	
  
  networks
                Supportive,	
  
             sociable	
  relations	
  
               that	
  provide	
  a	
  
            sense	
  of	
  belonging
Why	
  do	
  communities	
  
 (sometimes)	
  fail?
Why	
  do	
  communities	
  
 (sometimes)	
  fail?
Internet	
  is	
  not	
  inherently	
  democratic
Why	
  do	
  communities	
  
  (sometimes)	
  fail?
Internet	
  is	
  not	
  inherently	
  democratic
Issues	
  of	
  tangibility:	
  self,	
  space,	
  and	
  place
Why	
  do	
  communities	
  
  (sometimes)	
  fail?
Internet	
  is	
  not	
  inherently	
  democratic
Issues	
  of	
  tangibility:	
  self,	
  space,	
  and	
  place
Lack	
  of	
  authenticity	
  may	
  erode	
  trust
Why	
  do	
  communities	
  
  (sometimes)	
  fail?
Internet	
  is	
  not	
  inherently	
  democratic
Issues	
  of	
  tangibility:	
  self,	
  space,	
  and	
  place
Lack	
  of	
  authenticity	
  may	
  erode	
  trust
Conflicting/changing	
  values,	
  norms,	
  visions
Why	
  do	
  communities	
  
  (sometimes)	
  fail?
Internet	
  is	
  not	
  inherently	
  democratic
Issues	
  of	
  tangibility:	
  self,	
  space,	
  and	
  place
Lack	
  of	
  authenticity	
  may	
  erode	
  trust
Conflicting/changing	
  values,	
  norms,	
  visions
Object	
  of	
  interest	
  is	
  no	
  longer	
  interesting
Helping	
  communities	
  
       thrive
Helping	
  communities	
  
       thrive
Moderators/facilitators/coordinators
Helping	
  communities	
  
       thrive
Moderators/facilitators/coordinators
   set	
  pace,	
  rules/norms,	
  boundaries
Helping	
  communities	
  
       thrive
Moderators/facilitators/coordinators
    set	
  pace,	
  rules/norms,	
  boundaries
Small	
  group	
  of	
  active	
  contributors	
  (long	
  tail)
Helping	
  communities	
  
       thrive
Moderators/facilitators/coordinators
    set	
  pace,	
  rules/norms,	
  boundaries
Small	
  group	
  of	
  active	
  contributors	
  (long	
  tail)
Sense	
  of	
  identity	
  (“we-­‐ness”)
Helping	
  communities	
  
       thrive
Moderators/facilitators/coordinators
    set	
  pace,	
  rules/norms,	
  boundaries
Small	
  group	
  of	
  active	
  contributors	
  (long	
  tail)
Sense	
  of	
  identity	
  (“we-­‐ness”)
Uniqueness	
  of	
  contributions
Helping	
  communities	
  
       thrive
Moderators/facilitators/coordinators
    set	
  pace,	
  rules/norms,	
  boundaries
Small	
  group	
  of	
  active	
  contributors	
  (long	
  tail)
Sense	
  of	
  identity	
  (“we-­‐ness”)
Uniqueness	
  of	
  contributions
Goals	
  and	
  co-­‐opetition
Thank	
  you!
Contact:	
  k.markman@memphis.edu
    Twitter:	
  @DiscourseMarker

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TribeCamp 2010 presentation

  • 1. Can  your  tribe  survive? Some  observations  on  the  life   cycles  of  online  communities Kris  M.  Markman,  Ph.D. University  of  Memphis Tribe  Camp  Memphis  2010
  • 2. What  is  a  community?
  • 3. What  is  a  community? Is  it  a  place?  a  social  group?
  • 4. What  is  a  community? Is  it  a  place?  a  social  group? Researchers  have  identified  different  types  of   communities:
  • 5. What  is  a  community? Is  it  a  place?  a  social  group? Researchers  have  identified  different  types  of   communities: communities  of  practice
  • 6. What  is  a  community? Is  it  a  place?  a  social  group? Researchers  have  identified  different  types  of   communities: communities  of  practice communities  of  interest
  • 7. What  is  a  community? Is  it  a  place?  a  social  group? Researchers  have  identified  different  types  of   communities: communities  of  practice communities  of  interest communities  as  networks
  • 8. What  is  a  community? Is  it  a  place?  a  social  group? Researchers  have  identified  different  types  of   communities: communities  of  practice communities  of  interest communities  as  networks
  • 10. Communities  of   practice mutual   engagement
  • 11. Communities  of   practice mutual   engagement joint  enterprise
  • 12. Communities  of   practice mutual   joint  enterprise engagement shared   repertoire
  • 13. Communities  of   practice mutual   joint  enterprise engagement shared   repertoire
  • 17. Communities  of   interest Differ  in  the  “style  by  which  they  are  imagined”
  • 18. Communities  of   interest Differ  in  the  “style  by  which  they  are  imagined” Style  is  influenced  by
  • 19. Communities  of   interest Differ  in  the  “style  by  which  they  are  imagined” Style  is  influenced  by external  contexts
  • 20. Communities  of   interest Differ  in  the  “style  by  which  they  are  imagined” Style  is  influenced  by external  contexts temporal  structure
  • 21. Communities  of   interest Differ  in  the  “style  by  which  they  are  imagined” Style  is  influenced  by external  contexts temporal  structure system  infrastructure
  • 22. Communities  of   interest Differ  in  the  “style  by  which  they  are  imagined” Style  is  influenced  by external  contexts temporal  structure system  infrastructure participant  characteristics
  • 24. Communities  as   networks Supportive,   sociable  relations   that  provide  a   sense  of  belonging
  • 25. Why  do  communities   (sometimes)  fail?
  • 26. Why  do  communities   (sometimes)  fail? Internet  is  not  inherently  democratic
  • 27. Why  do  communities   (sometimes)  fail? Internet  is  not  inherently  democratic Issues  of  tangibility:  self,  space,  and  place
  • 28. Why  do  communities   (sometimes)  fail? Internet  is  not  inherently  democratic Issues  of  tangibility:  self,  space,  and  place Lack  of  authenticity  may  erode  trust
  • 29. Why  do  communities   (sometimes)  fail? Internet  is  not  inherently  democratic Issues  of  tangibility:  self,  space,  and  place Lack  of  authenticity  may  erode  trust Conflicting/changing  values,  norms,  visions
  • 30. Why  do  communities   (sometimes)  fail? Internet  is  not  inherently  democratic Issues  of  tangibility:  self,  space,  and  place Lack  of  authenticity  may  erode  trust Conflicting/changing  values,  norms,  visions Object  of  interest  is  no  longer  interesting
  • 32. Helping  communities   thrive Moderators/facilitators/coordinators
  • 33. Helping  communities   thrive Moderators/facilitators/coordinators set  pace,  rules/norms,  boundaries
  • 34. Helping  communities   thrive Moderators/facilitators/coordinators set  pace,  rules/norms,  boundaries Small  group  of  active  contributors  (long  tail)
  • 35. Helping  communities   thrive Moderators/facilitators/coordinators set  pace,  rules/norms,  boundaries Small  group  of  active  contributors  (long  tail) Sense  of  identity  (“we-­‐ness”)
  • 36. Helping  communities   thrive Moderators/facilitators/coordinators set  pace,  rules/norms,  boundaries Small  group  of  active  contributors  (long  tail) Sense  of  identity  (“we-­‐ness”) Uniqueness  of  contributions
  • 37. Helping  communities   thrive Moderators/facilitators/coordinators set  pace,  rules/norms,  boundaries Small  group  of  active  contributors  (long  tail) Sense  of  identity  (“we-­‐ness”) Uniqueness  of  contributions Goals  and  co-­‐opetition
  • 38. Thank  you! Contact:  k.markman@memphis.edu Twitter:  @DiscourseMarker