Joyce Bennett is a Meeting Sales Manager in Marketing and has sales skills to inspire customer loyalty, encouraging repeat business and has been successful in building all departments to a competitive position from the ground up.

1. GOAL
To join the team in Sales Management. I'm eager to put my sales skills to use
inspiring customer loyalty, encouraging repeat business, and building long-term
positive relationships that will help increase revenue and promote savings.
ACCOMPLISHMENTS
 Created and developed group, meeting and catering departments for a
privately owned and managed upscale Hotel and have been successful in
building all departments to a competitive position from the ground up.
 Created social event, meeting, wedding, group and transient packages to
and increased revenue in all departments.
 Strong successful hands on Manager with a high closing success rate
 Have achieved many sales awards for outstanding performance and goal
busting.
SPECIAL SKILLS
 Specializing in Hotel Group Prospecting, Pre Qualifying, Closing and
Contracting
 Networking
 Pre Openings and New Soft Renovation Opening
 Meeting and Event Planning and Detailing
 Customer Retention, Staff Training on Customer Service
 Delphi and Salesforce1, Caterease, Constant Contact, GDS, Synxis/Sabre,
Multiple Reservation Systems, Website Enhancement, Microsoft Programs,
Budgeting/Forecasting, Employee and Customer Retention.
EMPLOYMENT HISTORY
IN BETWEEN SUCCESSES: CURRENT STATUS
 Actively looking to join a team
Director of Sales: Bayfront Inn 5th Ave (2013 - 2015)
 Recruited to create group, corporate and banquet/catering departments
and to train staff to bring the hotel to a higher level. Responsible for all
market segments and to be a one person sales office responsible for all
aspects of the sales process to include selling, detailing, execution,
invoicing, marketing, trade shows and community awareness
Director of Sales: Nathan Hale Inn (2001 - 2013)
 Manager for Interstate Hotels and Resorts located on the University of
Connecticut Main Campus. Opened Hotel. Started in Group Sales but
worked and earned my way to the DOS position within 5 years.
Responsible for the direct selling of all market segments as well as the
Joyce Bennett
Linkedin.com/joycepbennett
860-786-8909
Naples, Florida
34114, USA
jbennett5510@gmail.com

2. leadership of five employees. Worked directly under the General Manager
with forecasting and budgeting and trained staff on prospecting, selling,
catering, meeting and event planning
EDUCATION
Interstate Hotels and Resorts
 Certification of Sales Achievements Goal Busting (2001 - 2012)
Palm Beach Community College
 Two Years of Business
Full Circle Productions:
4 Years of Music Theory
ADDED VALUE
 I had strong employment retention with very little turn over when placed
in the position of leadership by listening, understanding and focusing on an
individual’s strong points and nurturing their weak ones. I have a proven
track record of being a strong but fair Manager. (2008 - 2015)
 Have travelled around the globe due to my personal interest in travel and
my extensive employment skills in all market segments and trade show
attendance. (2001 - 2015)