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Key Principles for Efficient Test Reporting
Providing the right information to the right stakeholders
Purpose

•   This document outlines the key principles of efficient test reporting

•   This is a high level presentation about test reporting that must be
    implemented differently for every context and stakeholder

•   Following these key principles will give a good base for setting up efficient
    test reporting
Key Principles for Efficient Test Reporting
Key Principle: Stakeholder Expectations

•   What info is suitable for the intended stakeholders?
     –   What info do they want?
     –   What info do they actually need?
     –   What decisions are being made based on the information?


•   How do the stakeholders need the information reported to easily be able to
    use it?

•   What granularity do they need? High level overview or technical details?

•   What data to they need to pass along in their consolidated reports for others
    to make decisions on?

• Answers the question: What, how and why do we report?
Key Principle: Risk / Mitigation

•   Why did we test at all?

•   What were the goals of the test activities?

•   What product or project risks initiated the test activity/activities that the report
    covers?

•   Did the testing mitigate the problems/risks?

•   How can remaining risks be mitigated?


• Answers the question: Why did we test?
Key Principle: Confidence in Measurements

•   It must be clear what the scope for the test activities were on different abstraction
    levels so that stakeholders can get a good overview but also gradually go into more
    detail

•   The stakeholder must be able to understand how confident we are in our test
    results

•   If status is green, how good are the chances that it will stay green, and how much
    risk is there that the status will change over time

•   Are the test results reliable as decision material


• Answers the question: What did we test, and what didn’t we test?
Key Principle: Qualitative / Quantitative

•   We need both data and an analysis of that data from a professional in the report

•   The analysis leads to a statement about the product, and this statement needs to
    be backed by empirical data

•   The empirical data needs context that only a professional can put it in – the
    product statement is this context

•   One cannot be reported without the other

•   If focus should be on the data or the analysis depends on the stakeholders


• Answers the question: How do we report?
Key Principle: Traceability in Results

•   The results reported in the Test Report must be reproducible by stakeholders

•   There must be traceability between the results and how it was executed

•   Some or all of the following variables must be covered to create traceability

     –   Which tools were used
     –   How was the test environment configured
     –   Work process
     –   Links to test cases
     –   Links to defects found
     –   Links to logs and other detailed test artifacts


• Answers the question: How did we test?
Summary

•   Using these key principles will not automatically give good test reporting, but not
    following these key principles will most likely give insufficient test reporting

•   Know your stakeholders, and understand the key principles of test reporting

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Key principles for efficient test reporting

  • 1. Key Principles for Efficient Test Reporting Providing the right information to the right stakeholders
  • 2. Purpose • This document outlines the key principles of efficient test reporting • This is a high level presentation about test reporting that must be implemented differently for every context and stakeholder • Following these key principles will give a good base for setting up efficient test reporting
  • 3. Key Principles for Efficient Test Reporting
  • 4. Key Principle: Stakeholder Expectations • What info is suitable for the intended stakeholders? – What info do they want? – What info do they actually need? – What decisions are being made based on the information? • How do the stakeholders need the information reported to easily be able to use it? • What granularity do they need? High level overview or technical details? • What data to they need to pass along in their consolidated reports for others to make decisions on? • Answers the question: What, how and why do we report?
  • 5. Key Principle: Risk / Mitigation • Why did we test at all? • What were the goals of the test activities? • What product or project risks initiated the test activity/activities that the report covers? • Did the testing mitigate the problems/risks? • How can remaining risks be mitigated? • Answers the question: Why did we test?
  • 6. Key Principle: Confidence in Measurements • It must be clear what the scope for the test activities were on different abstraction levels so that stakeholders can get a good overview but also gradually go into more detail • The stakeholder must be able to understand how confident we are in our test results • If status is green, how good are the chances that it will stay green, and how much risk is there that the status will change over time • Are the test results reliable as decision material • Answers the question: What did we test, and what didn’t we test?
  • 7. Key Principle: Qualitative / Quantitative • We need both data and an analysis of that data from a professional in the report • The analysis leads to a statement about the product, and this statement needs to be backed by empirical data • The empirical data needs context that only a professional can put it in – the product statement is this context • One cannot be reported without the other • If focus should be on the data or the analysis depends on the stakeholders • Answers the question: How do we report?
  • 8. Key Principle: Traceability in Results • The results reported in the Test Report must be reproducible by stakeholders • There must be traceability between the results and how it was executed • Some or all of the following variables must be covered to create traceability – Which tools were used – How was the test environment configured – Work process – Links to test cases – Links to defects found – Links to logs and other detailed test artifacts • Answers the question: How did we test?
  • 9. Summary • Using these key principles will not automatically give good test reporting, but not following these key principles will most likely give insufficient test reporting • Know your stakeholders, and understand the key principles of test reporting