Automating Google Workspace (GWS) & more with Apps Script
Shadow IT & Shadow data - The Battle rages on
1. Think
you’ve
bested
Shadow
IT?
The
battle
rages
on
through
“Shadow
Data”
Jean-‐Luc
Chatelain
EVP
&
CTO
DataDirect
Networks
Inc.
-‐
@informationCTO
Within
the
past
ten
years,
CIOs
and
IT
departments
have
been
fighting
to
slay
the
‘Shadow
IT’
dragon.
You
do
know
what
I
am
taking
about
right..?
All
those
pesky
servers
carefully
hidden
under
employee
desks
because,
“IT
was
not
responsive
enough
to
handle
their
needs”;
or,
“IT
doesn’t
understand
what
the
business
process
needed.”
The
battle
against
these,
often
unsecure
and
un-‐maintainable
pieces
of
infrastructure,
is
still
being
waged
as
the
shadow
army
gains
new
allies
in
the
form
SaaS,
cloud
and
big
data
offerings.
You
may
remember
from
my
piece
on
The
Big
Data
Black
Hole
that
the
core
problem
of
IT
agility
has
not
been
solved.
Lines
Of
Business
(LOBs)
are
turning
to
software
as
a
service
offerings
(via
“the
cloud”
or
not)
to
address
their
needs
in
a
way
that
cuts
IT
out
of
the
picture.
Being
an
‘information
guy’,
I
want
to
talk
about
the
rapid
arrival
of
‘Shadow
Data’
in
the
enterprise
and
how
things
are
likely
to
get
worse
before
they
get
better.
Most
people
would
agree
that
big
data
is
defined
as
data
sets
that
exceed
the
boundaries
and
sizes
of
current
infrastructure
capabilities,
forcing
technologists
to
take
a
non-‐traditional
approach.
Unfortunately,
this
means
that
even
if
an
IT
department
had
data
science
or
large-‐
scale
systems
awareness,
the
infrastructure
of
the
average
enterprise
would
not
have
the
scale
of
processing,
storage
or
networking
to
deal
with
the
influx
of
big
data.
Add
to
this
the
fact
that
big
data
science
is
still
in
its
infancy,
and
that
IT
budgets
continue
to
be
strained,
and
LOBs
looking
to
benefit
from
big
data,
really
won’t
be
able
to
rely
on
IT
at
all.
LOBs
are
turning
to
the
newest,
sexiest
and
most
disruptive
technologies
as
the
solution
to
their
own
big
data
infrastructures.
What
is
going
to
play
out
is
a
‘born
again’
Shadow
IT
problem
with
the
use
of
Shadow
Data
silos
to
boot.
Before
anyone
interjects
with
“these
old
Shadow
IT
problems
also
had
Shadow
Data”,
let
me
just
say
that
in
the
big
data
era,
size
matters!
2. We
can
argue
every
which
way
to
define
the
exact
characteristics
of
big
data,
but
I
think
we
can
all
agree
it
lies
in
storage
volume,
number
of
pieces
of
data,
varied
format
s(i.e.
poly-‐structured)
and
varied
consumption
models.
This
means
that
the
era
of
big
data,
these
silos
are
going
to
dwarf
the
ones
of
yesteryear.
This
increase
in
size
will
amplify
risks
on
all
fronts:
economic,
security,
privacy,
compliance
and
governance.
• Economic:
More
hardware
and
software
will
be
purchased
which
cannot
be
consolidated
with
existing
infrastructures,
thereby
requiring
more
skilled
people
to
maintain
this
big
data
infrastructure.
• Security:
Physical
security
is
required
for
these
large
amounts
of
data
as
they
need
to
be
protected
(especially
since
backup
struggles
to
work
at
this
level)’
Logical
security
too,
as
the
bigger
the
honey
pot,
the
more
bears
will
want
to
get
their
heads
in.
• Privacy:
The
data
itself
will
more
than
likely
hold
a
greater
collection
of
personally
identifiable
information
and
rarely
do
LOBs
know
what
that
means
as
it
relates
to
privacy.
• Governance
and
Compliance:
The
data
itself
is
so
new
and
varied
that
very
little
exists
in
term
of
governance
framework
and
technologies
to
deal
with
it.
Does
this
mean
businesses
should
shy
away
from
any
big
data
project?
In
my
view:
Hell
no!
The
democratization
of
big
data
is
upon
us
and
in
the
end
will
better
the
enterprise,
allowing
for
better,
faster
and
data-‐driven
decisions.
Big
data
projects
should
be
evaluated
with
eyes
wide
open,
along
with
a
documented
remediation
plan
for
the
challenges
they
can’t
address.
A
few
things
to
consider
are:
• Is
your
little
data
problem
solved?
Are
you
sure
you
can’t
get
the
answers
you
need
from
it
(i.e.
better
value
extraction
of
more
traditional
data).
Remember
that
only
1%
of
existing
data
is
being
analyzed.
• Do
you
have
quantifiable
benefits
from
your
potential
big
data
project
that
will
empower
your
CEO
to
earmark
enough
$
to
fund
it?
• Did
you
speak
to
your
CIO
and
get
his
blessing
on
the
project?
Are
you
taking
into
account
the
minimum
set
of
infrastructure
requirements,
so
that
this
new
infrastructure
doesn’t
wreak
havoc?
• Don’t
forget
that
your
CIO
may
not
have
the
budget,
talent
or
infrastructure
to
execute
the
project.
• Have
you
spoken
to
your
legal
counsel?
Or,
if
you
have
one,
then
your
chief
compliance
officer
to
make
sure
you
are
not
putting
the
enterprise
at
unnecessary
risk.
• Did
you
carefully
choose
your
hardware
and
software
suppliers
to
ensure
that
they
have
demonstrated
experience
in
existing
big
data
implementation
and
test
for
scale,
scale,
and
more
scale?
Generally,
this
will
be
the
greatest
challenge.
3.
So
the
war
is
not
over
and
many
more
battles
are
still
to
come.
But
with
a
little
homework,
risk
can
be
avoided
at
the
onset
if
due
process
is
implemented
early.