10. Ask questions… Tell Stories…
Then switch
Interview your partner
What do you dislike the most
about your device or the app you
use the most?
What do you love the most…?
Remember to take notes
Dig Deeper… Ask “Why”…
Emotion Drives Behavior
Look for those emotional triggers
and ask Why are they important…
…ask Why again…
12. Design a Take-out App
You will have 8 minutes to design an app with your partner
You will find a new partner and test your app for 5 minutes
You will find a new partner and test your app AGAIN for 3 Minutes
18. User Testing Party
Everyone gets a job: Facilitator, Note-taker or User
Facilitator and Note-taker will trade prototypes
The Users will provide feedback on the prototypes created by the
Note-taker, while the Facilitator leads the Test
After 8 minutes everyone gets a new job