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Naveen Jaggi
President,
JLL Americas Retail
& Capital Markets
FloridaConference
& Deal Making
August 22, 2016
seven trends
Impacting
Retail’s Future
2016
Florida Retail Report
Download the full report at
jllretail.com/research
JLL
Florida
Retail Report
Average Florida rents have risen
for three years in a row
10.8 million square feet has been
leased in the past three years
Average cap rates are down to 6.45%,
below the previous lowin 2007 of 6.53%
Florida
Momentum
Miami’soccupancy is 96.5%, althoughrents
have declined in 2 of the past 3 quarters
With low vacancy, Tallahasseerents appear to
have found a peak after 2 years of strong growth
Ft. Lauderdale, Palm Beachand Sarasota
are beginning to peak, but rents and
occupancy are still rising
Florida
Momentum
For the first time since 2008,the JLL property clock
shows every marketrisingor peaking
01 value vs luxury
02 digital
03 experiential
04 food,food,food!
05 tourism
06 touch screentransformation
07 reality star treatment
seven trends
Impacting
Retail’s Future
01
value vs luxury
seven trends
Impacting Retail’s Future
discount luxury
“middle”
retailers
01
value vs luxury
Discount, middle and luxury
01
value vs luxury
Value shoppingis now for everyone
Low-income families plus higher-income shoppers
who’ve now developed a taste for discounts
ImageSource: T.J.Maxx
ImageSource: DollarGeneral
ImageSource: Ross Stores, Inc.
01
value vs luxury
Tomoka Town Center
Daytona	Beach,	FL
Consolidated-Tomoka Land Company
Tanger Outlets
North American Development Group
02
digital
nine trends
Impacting Retail’s Future
02
digital
2016 headlines
Source: U.S. Census Bureau
7.7%
e-commerce
92.3%
bricks-and-mortar
02
digital
7.7% of allretail sales are e-commerce
Source: Forrester, Bain
Beautyand
cosmetics
Consumer
electronics
Computers Books Clothing Furniture Grocery
02
digital
e-Commerce penetration for select
product categories, 2005-2030F
02
digital
Seminole City Center
Seminole,	FL
North American Development Group
Primerica Group One
ImageSource: seminolecitycenter.com
03
experiential
seven trends
Impacting Retail’s Future
03
experiential
What does experience really mean?
03
experiential
Maslow’sHierarchy of Needs
Commoditized
goods, Internet/
impersonal
shopping
Premium goods,
experiential
shopping
03
experiential
Taking back theirbrands
Luxury brands want to stop department store
discounting – some willpull products from stores
03
experiential
C-suitefocus on experience
Few companies had a Chief Experience
or Chief DigitalOfficer a decade ago,
now they’re more important than ever
03
experiential
Nordstrom’s CXOtold us…
§ Look at the entire company through
the eyes of the customer
§ Create a killer experience for today,
and the future
§ Be relevant: understand your
customer’s lifestyle and fit into it
04
tourism
seven trends
Impacting Retail’s Future
04
tourism
Travel and tourism is a large
driver of experiential retail
Source: World Tourism Organisation
04
tourism
Global Tourism Outlook
Tourist arrivalsforecasted to reach
1.8 billion by 2030 globally
Source: visitflorida.org
04
tourism
Tourist spending in Florida
in 7th year of growth
2015
91.3 Million Visitors = $89.1 Billion
60% Retail
$0
$10
$20
$30
$40
$50
$60
$70
$80
$90
$100
2006 2008 2010 2012 2014
Tourism&recreationtaxablesales(billions)
Florida Tourism Spending
04
tourism
DisneySprings
Orlando,	FL
Walt Disney,Inc.
ImageSource: Phelan Ebenhack
04
tourism
Florida forward momentum
Brightline construction	and	track	work	
continues	on	South	Florida	stations
Miami Ft. Lauderdale
Orlando West Palm Beach
Source: allaboardflorida.com
05
food, food, food!
seven trends
Impacting Retail’s Future
05
food, food,
food!
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
Jan-92
Jan-93
Jan-94
Jan-95
Jan-96
Jan-97
Jan-98
Jan-99
Jan-00
Jan-01
Jan-02
Jan-03
Jan-04
Jan-05
Jan-06
Jan-07
Jan-08
Jan-09
Jan-10
Jan-11
Jan-12
Jan-13
Jan-14
Jan-15
Jan-16
Grocerystores ($M)
Restaurants & bars ($M)
In 1992 we spent $163 at grocers
for every $100 in restaurants
Today we spend $96 at grocers
for every $100 spent in restaurants
Liberty PublicMarket, San Diego Brickell City Centre, MiamiEat Street, Orlando (2017)
Artegon Marketplace
PonceCity Market, Atlanta EatalyGotham West,New YorkCity
05
food, food,
food!
Brickell CityCentre
Miami,	FL
Swire Properties
Simon Property Group
Whitman Family Development
ImageSource: Brickell City Centre
06
touch screen transformation
seven trends
Impacting Retail’s Future
Technology is set to transform
physical shopping
06
touch screen
transformation
Mobile payments
Loyalty rewards
Order-ahead
Custom orders
06
touch screen
transformation
ImageSource: TargetCorporation, Starbucks Corporation, Chick-fil-A
Panera 2.0 is fully digital: mobile app,
in-store kiosk and web ordering combined
06
touch screen
transformation
ImageSource: Panera Bread
American Eagle App
Talk to consumers on their own terms
06
touch screen
transformation
CustomConverse
Sneaker seller prints custom designs
on All Stars and apparel
06
touch screen
transformation
Human-freeordering
Eatsa, San Francisco
06
touch screen
transformation
ImageSource: Jason Henry / TheNewYork Times
ShopWithMe
Retailpop-up at Santa Monica Place:
§ Self-service changing rooms
§ Self-checkouts w/ RFID tags
06
touch screen
transformation
ImageSource: ShopWithMe
07
reality star treatment
seven trends
Impacting Retail’s Future
Consumers wantto be treated like
the stars they see in the media
07
reality star
treatment
Magicmirror technology delivers
a customized experience
07
reality star
treatment
ImageSource: Rebecca Minkoff
07
reality star
treatment
CityPlaceDoral
Doral,	FL
The Related Group
Shoma Group
ImageSource: TheRelated Group
Fresh Market
Cobb CinéBistro
Kings Bowl
Tommy Bahama
Cooper’s Hawk
Burger & Beer Joint
Sushi Siam
Florida’s “fab five”
seven trends
Impacting Retail’s Future
Daytona Beach, FL
Developed by:
Consolidated-Tomoka Land Company
Tanger Outlets
North American Development Group
Project components:
§ 300,000 SF Tanger Outlet
§ 350,000 SF Shopping Center
§ 140,000 SF Sam’s Club
Tomoka
Town Center
Outlet, Value, Tourism, Residential Growth
ImageSource: seminolecitycenter.com
Seminole
City Center
Seminole, FL
Developed by:
North American Development Group
Primerica Group One Retail
Retail size: 424,192 SF
Anchors: Earth’sFare, Studio Movie Grill,
Bealls, SteinMart, LA Fitness, HomeGoods,
Ulta, Kirkland’s, PetCo, Five Below
Redevelopment, De-Malled, Entertainment, Value
ImageSource: Phelan Ebenhack
Disney
Springs
Orlando, FL
Developed by:
WaltDisney, Inc.
Retail size: 500,000 SF
Entertainment: CirqueDe Soleil, AMC Theater,
House of Blues, Co- ca-Cola Store, Splitsville
Key tenants: Anthropologie, Tommy Bahama,
Uniqlo, Under Armor Brand House, Zara
Entertainment, Tourist, High-End
ImageSource: Brickell City Centre
Brickell
City Centre
Miami, FL
Developed by:
Swire Properties, Simon, Whitman Family
Development project size: 5.4 Million SF
Retail size: 500,000 SF
Anchors: Saks Fifth Avenue, Cinemex,
ItalianFood Hall
Key tenants: HugoBoss, Intermix, lululemon,
Suit Supply, Coach, Porsche Design
Mixed-Use, Scale, Luxury, International Appeal,
Indoor-Outdoor
ImageSource: TheRelated Group
CityPlace
Doral
Doral, FL
Developed by:
The Related Group, Shoma Homes
Retail size: 600,000 SF
Anchors: Fresh Market, Cobb CineBistro,
King’sBowl
Urban, Dense, Entertainment, StructuredParking
Naveen Jaggi
President,
JLL Americas Retail
& Capital MarketsThank you
Download the full report at
jllretail.com/research

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Seven trends impacting retail's future: 2016 Florida Retail Report