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Evolving retail banking strategies
present opportunity for monetization
Corporate Finance Net Lease Perspective I Retail banking industry Spring 2015
Key takeaways
Number of bank branches now stabilizing at pre-recession levels. Although the number of bank
branches across the U.S. decreased during the Great Recession, this number has stabilized at 2008
levels. Since 2003, the number of bank branches per capita has increased 1.3 percent.
Structural shifts driving service diversification and flexibility within branch networks.
Evolving technology has created a multitude of channels in which customers can access their
accounts. This has forced banks to rethink their branch strategies to continue to draw customers.
Superior customer service is paramount.
Bank branch capital values on the rise. Strong capital markets fundamentals are driving activity in
the net lease sector. Greater liquidity in debt markets and the lack of available product is pushing
competitive pricing. In 2014 a 30.0 percent annual increase in investment volumes was recorded.
Pricing across the U.S. varying by region and lease term. Hot spots in California, Texas, Florida
and New York are experiencing aggressive pricing, reflected in a 25 to 50 basis point premium.
Positive outlook for net lease banking sector. The banking industry is expected to grow
organically, with service diversification, cost management and customer experience enhancement
continuing to drive firms’ real estate strategies.
1.
2.
3.
4.
5.
Reasons why banks are optimizing their portfolios
Strong
capital flows
Occupancy
flexibility
Unlock
Value
In 2013, 53.0 percent of banking transactions were
conducted through an online medium, rather than in
a branch
8.0%
53.0%
14.0%
25.0%
Mobile Online Branch Teller ATM
Source: JLL Research
However, the number of bank branches in the U.S. has
returned to pre-recession levels
2,000
2,258
2,709
2,522
1,889
387
-1,031
-326
-853
-999
-1,616
80,000
82,000
84,000
86,000
88,000
90,000
92,000
94,000
96,000
98,000
100,000
102,000
-2,000
-1,500
-1,000
-500
0
500
1,000
1,500
2,000
2,500
3,000
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Totalnumberofbankbranches
Bankbranchchange
Source: JLL Research
Although branches have closed, 92.0 percent of banks
believe their branch networks will be larger in five years
46%
23%
23%
8% 10% 18%
45%
27%
0% to 10%
smaller
10% to 30% larger
30% to 50%
larger
0% to 10%
larger
3,500 square
feet or more
2,000 square
feet or less
2,000 to 3,000
square feet
3,000 to 3,500
square feet
Will your branch network be larger or
smaller in five years?
What is the average size of your newer
branches in square feet?
Source: JLL Research, EHS Design
Increased compliance applying pressure on banks
Since the recession, banks have been required to comply to more financial regulation and
compliance
• The Dodd Frank Act aimed to protect the financial services industry to avoid a recurrence
of the factors that led to the recession.
• This has led to approximately 300 additional regulatory requirements in 2014 alone.
• The implementation of the Dodd Frank Act has forced banks to allocate more resources to
compliance, forcing the finance industry to create efficiencies and streamlining in other
areas, including real estate strategies.
• In response, branches are becoming more flexible
Source: JLL Research
Customers value service quality, reputation of the
institution over investment performance
13%
15%
28%
48%
51%
51%
58%
65%
69%
75%
81%
Reccomendations from family/friend
Rewards offered
Type of institution
Convenience
Investment performance
Familarity with the institution
Types of products/services
Clarity of communication
Priciing and fees
Reputation of the institution
Service quality
Source: Deloitte
Investors paying a premium for credit and term
90 to 120 basis point premium on a cap rate basis for strong credit and term
7.1%
6.4%
6.1% 6.0%
5.9%
4.00%
4.50%
5.00%
5.50%
6.00%
6.50%
7.00%
7.50%
8.00%
BBB+ BBB AA- A- A
7.1%
6.1% 6.0%
5.9%
6.2%
4.00%
4.50%
5.00%
5.50%
6.00%
6.50%
7.00%
7.50%
8.00%
0-5 years 6-10 years 11-15 years16-20 years 21+ years
Source: JLL Research
Average yield by credit rating Average yield by remaining lease term
… With retail bank cap rates notably compressing for
assets with 10+ years of remaining lease term
6.3%
6.7%
6.4%
7.0%
6.1%
5.8%5.8%
5.9%
5.6%5.7%
5.4%
5.2%
6.1%
5.5%
5.3%
4.0%
4.5%
5.0%
5.5%
6.0%
6.5%
7.0%
7.5%
8.0%
6 - 10 years 11 - 15 years 16 - 20 years
Yield(%)
2010 2011 2012 2013 2014
Source: JLL Research
A geographic divergence in pricing exists across the regions…
Northeast Region
10-year: 5.50% - 6.50%
15-year: 5.25% - 5.75%
Mid-Atlantic Region
10-year: 5.75% - 6.75%
15-year: 5.25% - 6.25%
West Region
10-Year: 5.25% - 6.25%
15-year – 4.75% - 5.75%
Southwest Region
10-year: 5.50% -6.50%
15-year: 5.00% - 6.00%
Southeast Region
10-Year: 5.50% - 6.50%
15-year – 5.00% - 6.00%
Midwest Region
10-Year: 5.25% - 6.25%
15-year – 4.75% - 5.75%
Source: JLL Research
…along with a 25 to 50 basis point pricing premium for select
hot spots across the U.S.
California Hot Spots
10-year: 5.00% - 5.75%
15-year: 4.25% - 4.75%
Texas Hot Spots
10-year: 5.25% -6.25%
15-year: 4.75% - 5.75%
New York Hot Spots
10-year: 4.75% - 5.75%
15-year: 4.00% - 4.75%
Source: JLL Research
Florida Hot Spots
10-year: 5.25% - 6.25%
15-year: 4.50% - 5.50%
Retail cap rates forecasted to soften… in line with long-
term treasuries
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
9.00%
Yield(%)
Retail cap rate 10-Year Treasury yield
Source: JLL Research, Oxford Economics
Forecast
COPYRIGHT © JONES LANG LASALLE IP, INC. 2015
Guy Ponticiello
Managing Director – Capital Markets
+1 312 228 2645
Guy.Ponticiello@am.jll.com
Sean Coghlan
Director – Investor Research
+1 215 988 5556
Sean.Coghlan@am.jll.com
Brittany White
Associate – Capital Markets
+1 312 228 3616
Brittany.White@am.jll.com
Rachel Johnson
Analyst – Investor Research
+1 312 228 3017
Rachel.Johnson@am.jll.com
>> Click here to download the
complete paper.

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Bank retail strategy: The corporate finance and net lease perspective

  • 1. Evolving retail banking strategies present opportunity for monetization Corporate Finance Net Lease Perspective I Retail banking industry Spring 2015
  • 2. Key takeaways Number of bank branches now stabilizing at pre-recession levels. Although the number of bank branches across the U.S. decreased during the Great Recession, this number has stabilized at 2008 levels. Since 2003, the number of bank branches per capita has increased 1.3 percent. Structural shifts driving service diversification and flexibility within branch networks. Evolving technology has created a multitude of channels in which customers can access their accounts. This has forced banks to rethink their branch strategies to continue to draw customers. Superior customer service is paramount. Bank branch capital values on the rise. Strong capital markets fundamentals are driving activity in the net lease sector. Greater liquidity in debt markets and the lack of available product is pushing competitive pricing. In 2014 a 30.0 percent annual increase in investment volumes was recorded. Pricing across the U.S. varying by region and lease term. Hot spots in California, Texas, Florida and New York are experiencing aggressive pricing, reflected in a 25 to 50 basis point premium. Positive outlook for net lease banking sector. The banking industry is expected to grow organically, with service diversification, cost management and customer experience enhancement continuing to drive firms’ real estate strategies. 1. 2. 3. 4. 5.
  • 3. Reasons why banks are optimizing their portfolios Strong capital flows Occupancy flexibility Unlock Value
  • 4. In 2013, 53.0 percent of banking transactions were conducted through an online medium, rather than in a branch 8.0% 53.0% 14.0% 25.0% Mobile Online Branch Teller ATM Source: JLL Research
  • 5. However, the number of bank branches in the U.S. has returned to pre-recession levels 2,000 2,258 2,709 2,522 1,889 387 -1,031 -326 -853 -999 -1,616 80,000 82,000 84,000 86,000 88,000 90,000 92,000 94,000 96,000 98,000 100,000 102,000 -2,000 -1,500 -1,000 -500 0 500 1,000 1,500 2,000 2,500 3,000 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Totalnumberofbankbranches Bankbranchchange Source: JLL Research
  • 6. Although branches have closed, 92.0 percent of banks believe their branch networks will be larger in five years 46% 23% 23% 8% 10% 18% 45% 27% 0% to 10% smaller 10% to 30% larger 30% to 50% larger 0% to 10% larger 3,500 square feet or more 2,000 square feet or less 2,000 to 3,000 square feet 3,000 to 3,500 square feet Will your branch network be larger or smaller in five years? What is the average size of your newer branches in square feet? Source: JLL Research, EHS Design
  • 7. Increased compliance applying pressure on banks Since the recession, banks have been required to comply to more financial regulation and compliance • The Dodd Frank Act aimed to protect the financial services industry to avoid a recurrence of the factors that led to the recession. • This has led to approximately 300 additional regulatory requirements in 2014 alone. • The implementation of the Dodd Frank Act has forced banks to allocate more resources to compliance, forcing the finance industry to create efficiencies and streamlining in other areas, including real estate strategies. • In response, branches are becoming more flexible Source: JLL Research
  • 8. Customers value service quality, reputation of the institution over investment performance 13% 15% 28% 48% 51% 51% 58% 65% 69% 75% 81% Reccomendations from family/friend Rewards offered Type of institution Convenience Investment performance Familarity with the institution Types of products/services Clarity of communication Priciing and fees Reputation of the institution Service quality Source: Deloitte
  • 9. Investors paying a premium for credit and term 90 to 120 basis point premium on a cap rate basis for strong credit and term 7.1% 6.4% 6.1% 6.0% 5.9% 4.00% 4.50% 5.00% 5.50% 6.00% 6.50% 7.00% 7.50% 8.00% BBB+ BBB AA- A- A 7.1% 6.1% 6.0% 5.9% 6.2% 4.00% 4.50% 5.00% 5.50% 6.00% 6.50% 7.00% 7.50% 8.00% 0-5 years 6-10 years 11-15 years16-20 years 21+ years Source: JLL Research Average yield by credit rating Average yield by remaining lease term
  • 10. … With retail bank cap rates notably compressing for assets with 10+ years of remaining lease term 6.3% 6.7% 6.4% 7.0% 6.1% 5.8%5.8% 5.9% 5.6%5.7% 5.4% 5.2% 6.1% 5.5% 5.3% 4.0% 4.5% 5.0% 5.5% 6.0% 6.5% 7.0% 7.5% 8.0% 6 - 10 years 11 - 15 years 16 - 20 years Yield(%) 2010 2011 2012 2013 2014 Source: JLL Research
  • 11. A geographic divergence in pricing exists across the regions… Northeast Region 10-year: 5.50% - 6.50% 15-year: 5.25% - 5.75% Mid-Atlantic Region 10-year: 5.75% - 6.75% 15-year: 5.25% - 6.25% West Region 10-Year: 5.25% - 6.25% 15-year – 4.75% - 5.75% Southwest Region 10-year: 5.50% -6.50% 15-year: 5.00% - 6.00% Southeast Region 10-Year: 5.50% - 6.50% 15-year – 5.00% - 6.00% Midwest Region 10-Year: 5.25% - 6.25% 15-year – 4.75% - 5.75% Source: JLL Research
  • 12. …along with a 25 to 50 basis point pricing premium for select hot spots across the U.S. California Hot Spots 10-year: 5.00% - 5.75% 15-year: 4.25% - 4.75% Texas Hot Spots 10-year: 5.25% -6.25% 15-year: 4.75% - 5.75% New York Hot Spots 10-year: 4.75% - 5.75% 15-year: 4.00% - 4.75% Source: JLL Research Florida Hot Spots 10-year: 5.25% - 6.25% 15-year: 4.50% - 5.50%
  • 13. Retail cap rates forecasted to soften… in line with long- term treasuries 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% 8.00% 9.00% Yield(%) Retail cap rate 10-Year Treasury yield Source: JLL Research, Oxford Economics Forecast
  • 14. COPYRIGHT © JONES LANG LASALLE IP, INC. 2015 Guy Ponticiello Managing Director – Capital Markets +1 312 228 2645 Guy.Ponticiello@am.jll.com Sean Coghlan Director – Investor Research +1 215 988 5556 Sean.Coghlan@am.jll.com Brittany White Associate – Capital Markets +1 312 228 3616 Brittany.White@am.jll.com Rachel Johnson Analyst – Investor Research +1 312 228 3017 Rachel.Johnson@am.jll.com >> Click here to download the complete paper.