Inomera Research focuses on retail since 2008. We have been working with retail giants and have developed the most complete enterprise solution that includes all e-commerce and m-commerce components. We are especially experienced in building great m-commerce solutions with the best customer experience.

1. E&M Commerce solutions

2. Inomera Research is a software
development and solutions company
Introduction
• Focusing on telecom, retail, e&m-
commerce and finance industries
• Operates in Turkey, UK, and middle
east
• More than 100 projects in mobile
business, e-commerce, finance, ERP,
CRM, ECM
• Experienced in product development
and owner of Netmera

3. We enable businesses to touch their
customers at the right time, with the right
content, at the right place.
We help you to touch your customers
Mission

4. Inomera Telecom Services
Netmera Powered
Products
Touch your customers
through your mobile apps
Single Touch Point
Your channels should
recognize your customers
and respond to their
needs
E&M Commerce
End to end e-commerce
m-commerce solutions
Mobile apps
Ready made or custom
mobile apps tailored for
telco needs
We help you to touch your customers

5. Inomera Telecom Services
E&M Commerce
End to end e-commerce
m-commerce solutions
We help you to touch your customers

6. Inomera provides a complete solution for your E&M Commerce projects
A complete E&M Commerce Solution
Web Portal
Product Catalog
Basket Check out &
Payment
Mobile Apps
Order management
Campaign Management
CRM & Customer
Management
Adapters and integrations

7. Web Portal ↘ Login and registration
↘ Product Catalog
↘ Search & Favourites
↘ Basket
↘ Check out
↘ Previous orders and order status
↘ Newsletters
Easy
deployment
Ready made,
modular system
makes it easy to
deploy
Flexibility
Adapts to different
business needs and
requirements
Experience
High product
discoverability, easy
purchasing steps
increase customer
experience

8. M-Commerce
↘ Native iOS, Android, and Windows Phone Apps
↘ Customer experience designed for tablets &
phones
↘ Netmera integration to support loyalty,
engagement and conversion rates
↘ Adaptive with mobile web
↘ Easy purchasing steps increase conversion rates
Engagement
& Loyalty
More
engagement
with Netmera
Conversion
rates
Increase conversion
with easy purchasing
steps and Netmera
Experience
Best experince
with native
apps.

9. Product Catalog
Arrange products according to shop and
category perspectives.
Product listing by price or name.
Product comparisons available.
Shop & Category
Perspectives
Pictures, properties, multimedia, pricing,
Product Options, payment options,
comments & ratings
SEO features
Different inventory types
Product Details
Built-in Lucene search engine
Quick search
Search result sorting by name, price
Product Advisors
Top Sellers
Discoverability• Advanced feature set
• Flexible in working
with content systems

10. Campaign Management
• Display based on
rules, segments,
random
• Count clicks &
quotas
• Track views and
rotation.
• Advices based on:
• Customer
purchases
• Rules
• Segments
• Random.
• Product discounts
• Order discounts
• Free shipment
• Discounts from
external systems
• Rule based
segmentation
• Customer
property based
campaigns
CRM
Campaigns
Discounts
and
promotions
BannersProduct
Advisors
Flexible integration to
other systems, adapts
to existing campaign
management systems
Siebel Integration is
ready
Benefits

11. Basket, Payment & Check out
Update amounts
Remove items
Discounts (Applied and missing discounts)
Basket
Receipt and delivery addresses
Order confirmation and order status
Multiple delivery options
Delivery
SSL Secure payment
Bank integrations & virtual POS
Pay by money transfer
Pay at the door
Annual Contracts (for Telco)
Instalment and bonus points
Payment• Increased conversion rates
with easy purchasing steps
especially on mobile
• Versatile payment options

12. Order Management
• Backend administrative
components
– Inventory system
integrations
– Warehouse inventory
operations
– Finance integration
– Logistics (3PL) integration
• Order status tracking
• Multiple delivery models per
shop or per product
• Logistics company
• Shop delivery
• Scheduled delivery
• Rule based delivery flows

13. CRM and Customer Management
Siebel integration is ready to use
Can adapt to Telco CRM systems
Open to new integrations
CRM System
Integrations
Search customers, prepare customer lists,
get customer details
Customer order history
Customer favourites
Customer info
Complaint management
Comment & rating administration
Order entry on behalf of customer for
customer support
Customer support
• Unified customer
experience in every channel
with CRM integration
• Capable of giving best
customer support

14. System & Infrastructure
Suitable for Enterprise Level Administration
– User roles & role based permissions
– Deployment alternatives
– Administartions, operations & support functions
Scalable deployment
– Ready for large scale deployments
– Easily extensible
Multiple user roles:
– Marketing
– Shop Users
– Call Center agents
– Content Managers
– Warehouse users
A secure way to run your operations

15. Why Do Business With Us
Inomera E&M Commerce product make it possible to open multiple
stores and manage them through one unified system
Multiple stores & shop management
We work with best e&m commerce companies such as Migros, Macro
Market, Turkcell
Our references
Our system is flexible in answering your custom needs and open to
transfer data in&out
Versatility and openness

16. Our references
Inomera Research works with more than 50 companies. These are just some of our customers.

17. Get in touch to learn more about İnomera Solutions
Get in Touch +90 212 287 01 66
info@inomera.com
İstanbul
London