5 Tips To Improve Your Team's Performance With Peer Coaching 2. Peer coaching appears to be a vibrant business strategy that management and human resources
experts are applying to improve employee’s motivation and performance.
It’s only for the past few decades that peer coaching is being used as a learning tool that assists in the
ongoing developmental process of the workforce. Although the roots of coaching are found in the early
1980s at the educational field, as a tool to improve mentoring abilities to the educational community, its
dynamic and its viability started expanding to several other fields.
Currently, peer coaching is a popular yet growing technique in business settings that is being
implemented between two or more colleagues. Their main purpose is to share their knowledge, reflect
on their practices, build new skills, teach one another new techniques, solve problems, improve
competencies and effectively confront several issues arising within their working environment.
Why peer coaching is a change catalyst for today’s workforce performance and
motivation?
With today’s business environment being far more fluid and fast paced, smart leaders realize that
gathering employees input only from performance appraisals is not the most effective way to set goals
and facilitate the process of learning and development.
Generation Y stands beyond those practices. Today’s workforce is much more focused on interactive
communication, ongoing feedback, network building and constructive dialogue. Peer coaching has been
proved a powerful way for professional growth, where transformational conversation elements find a
solid ground to grow.
What makes peer coaching an effective learning approach?
Individuals use their own resources to find solutions to problems. The peer coach serves as
3. facilitator, helping the other party identify and select the best options. Together, they share
knowledge about successful interventions and techniques, redefine goals and opportunities and
clarify facts and assumptions
The coaching partners explore other possibilities that might have not thought before
The environment within the coaching session is evolving is a non–judgmental and trust based
environment, far less threatening to a discussion with a manager
The feedback is given in a constructive way, encouraging them to express their feelings and
ideas without the fear of shame or guilt, as they are both “thinking partners”
Are all people competent enough to engage in a peer coaching experience?
People involved in peer coaching must be mutually open to welcome new ideas and learn from each
other experiences, trust and respect each other. It is usually an uncomfortable situation as a result of
the changing process, where both parties must be eager to experience in order to reveal their concerns
and emotions to each other.
In that sense, not everybody is coachable and not everybody can coach. The key for an effective peer
coaching is that both sides must possess certain simple, yet crucial competencies in order to engage in
this transformational process. Make sure that the people involved in peer coaching have or must
cultivate the following attributes:
They are both good listeners. It is considered to be the most important element for the coaching
to take place. They both need to be patient, not to interrupt, not to have an aggressive
communication style – forcing their own ideas and agendas but rather equally listen and talk.
Those conditions facilitate the coaching process, creating space for the other person to think and
share concerns and ideas