Lviv IT Arena is a conference specially designed for programmers, designers, developers, top managers, inverstors, entrepreneur and startuppers. Annually it takes place on 2-4 of October in Lviv at the Arena Lviv stadium. In 2015 conference gathered more than 1400 participants and over 100 speakers from companies like Facebook. FitBit, Mail.ru, HP, Epson and IBM. More details about conference at itarene.lviv.ua.

1. Trust sourcing
THINK OUTSIDE THE CODE
THINK SOLUTIONS
TRUST SOURCING

2. Trust sourcing
ABOUT US
www.trustsourcing.com
Haroon Elsarrag,
Chief Executive officer
Marc L. Bass,
Chief operating Officer
Trust Sourcing is an American IT company based in Los Angeles with a large
production center in Kyiv, Ukraine founded in 2005.

3. Trust sourcing
www.trustsourcing.com
“How American clients
See Ukraine”
Haroon Elsarrag

4. Trust sourcing
www.trustsourcing.com
background
- started in 2001
- Over 200 projects
- Over 500 programmers

5. Trust sourcing
www.trustsourcing.com
- The good
- The bad
- The ugly!
How American clients See Ukraine

6. Trust sourcing
www.trustsourcing.com
The good
- Programmers
- Code
- logic
- Good value
- ‘Can do’ attitude

7. Trust sourcing
www.trustsourcing.com
The bad
- Low commitment
- Overcomplicated
- Risks to business continuity
- Increased risks

8. Trust sourcing
www.trustsourcing.com
The ugly
Legal Political Culture Security

9. Trust sourcing
Difficulties
Communication
Time difference
Onboarding process
www.trustsourcing.com

10. Trust sourcing
Solve those issues
Speak out
Write it down
Take notes during the
meetings and calls. Send
follow-up email with key
notes after the
communication.
Track and manage
Use collaborative software to
plan and track all tasks and
progress on the project.
Relationship
Share some personal news
with your clients and ask about
their own life. Build human
relationship for a long time.
Daily, weekly, monthly calls.
Video calls and conferences.
Don’t be afraid to turn on the
camera!
www.trustsourcing.com

11. Trust sourcing
Questions?
www.trustsourcing.com
Haroon elsarrag
Haroon.elsarrag@trustsourcing.com
Get monthly newsletter
http://blog.trustsourcing.com/

12. Trust sourcing
Trust sourcing
Let’s rock!
P.s.: WE’re hiring!